New app not working

[wwoodford]

Droid Turbo 2 Android 6.0 LDS Tools 3.0.0
No problems with sync, display or functionality

[mfmohlma]

Just to add to the data points: I have been beta testing this version without issues and have updated to the released version 3.0.0 successfully as well. I'm running Android 5.0 on an ASUS Zenfone 2.

I see a message in the Beta group within the last hour that they are pushing out to Beta testers what hopes to be a fix (3.0.1). Sit tight. If it works, it should hopefully be released soon.

[mfmohlma]

Just to add to the data points: I have been beta testing this version without issues and have updated to the released version 3.0.0 successfully as well. I'm running Android 5.0 on an ASUS Zenfone 2.

I see a message in the Beta group within the last hour that they are pushing out to Beta testers what hopes to be a fix (3.0.1). Sit tight. If it works, it should hopefully be released soon.

I should add that if anyone wants to join the Beta testers, please see instructions here.

[themichaelscott]

Thanks for the reference to the beta, mfmohima.
wwoodford, there is an update (3.0.1) available in the Google Play Store. Will you update your LDS Tools app and try syncing again to see if it has resolved your problem and let us know how it went?
Thanks!
Mike Scott (LDS Tools Team)

[mfmohlma]

Thanks for the reference to the beta, mfmohlma.

No problem. Really enjoy the app and glad to help.

wwoodford, there is an update (3.0.1) available in the Google Play Store.

I think wwoodford is ok, but there are others on this thread who were having issues. It will be nice if one of you could let everyone here know if it's fixed.

[gospel_standards]

New app not working for me. My unit is Samsung Galaxy tablet. Android version 4.2.2
I click on the ldstools app and it says unfortunately ldstools has stopped.
Please help with this issue. What can I do to get it operating again?

[mikehallad]

Same experience. Four Android devices on two accounts. My iOS devices all work. This issue started after I switched from the beta blue app to the full release. Beta version worked fine.

[sbradshaw]

Same experience. Four Android devices on two accounts. My iOS devices all work. This issue started after I switched from the beta blue app to the full release. Beta version worked fine.

Have you tried deleting the app (maybe restarting your device as well), then reinstalling it from scratch?