Technology Standards - Revision history

Brandg423: Brandg423 moved page User:Brandg423/Technology Standards to Technology Standards: Go Live

2022-05-24T15:17:45Z

Brandg423 moved page User:Brandg423/Technology Standards to Technology Standards: Go Live

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Brandg423 at 19:37, 23 May 2022

2022-05-23T19:37:35Z

← Older revision		Revision as of 19:37, 23 May 2022
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	~~= Technology Standards =~~
	This article covers the meetinghouse technology standards that act as strong recommendations that will protect technology specialists (TSs) from potential problems that can stem from the incorrect use of technology. For official Church policy, please go to [https://www.churchofjesuschrist.org/study/manual/general-handbook?lang=eng ''General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints''.] These standards can be adapted to meet the needs of specific areas. Though this is not official Church policy, following these standards will mitigate potential technological issues that may come into play.		This article covers the meetinghouse technology standards that act as strong recommendations that will protect technology specialists (TSs) from potential problems that can stem from the incorrect use of technology. For official Church policy, please go to [https://www.churchofjesuschrist.org/study/manual/general-handbook?lang=eng ''General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints''.] These standards can be adapted to meet the needs of specific areas. Though this is not official Church policy, following these standards will mitigate potential technological issues that may come into play.

Brandg423 at 20:16, 19 May 2022

2022-05-19T20:16:54Z

← Older revision		Revision as of 20:16, 19 May 2022
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	* '''8.3.1.1  '''If users have an account with a videoconferencing platform from their employment,  it is their responsibility to  ensure that the employer has approved using its resources for personal use. Also be aware that the employer may have access to meeting details, including recordings.		* '''8.3.1.1  '''If users have an account with a videoconferencing platform from their employment,  it is their responsibility to  ensure that the employer has approved using its resources for personal use. Also be aware that the employer may have access to meeting details, including recordings.
	* '''8.3.1.2 ''' If  users  feel  the  need to acquire a license for extended features not allowed from a free vendor, they must  seek approval from the stake president before making the purchase.		* '''8.3.1.2 ''' If  users  feel  the  need to acquire a license for extended features not allowed from a free vendor, they must  seek approval from the stake president before making the purchase.

			== '''9. SATELLITE SYSTEMS''' ==

			=== '''9.1 Satellite Downlink Site''' ===

			* '''9.1.1''' Each stake or district is allowed one satellite downlink site, providing Church satellite coverage is available in that location.  If multiple satellite downlinks  already exist  within a stake or district, they can continue, subject to the principles in this article.

			=== '''9.2 Preferred Internet Streaming''' ===

			* '''9.2.1''' When sufficient Internet bandwidth is available, internet streaming is preferable to satellite transmission. Internet streaming allows more meetinghouses to participate in broadcasts without expensive satellite downlinks at each location. Additional satellite downlink sites can be approved for a stake or district when both of the following conditions are met:
			* '''9.2.2''' Available internet bandwidth is insufficient to support internet streaming.
			* '''9.2.3''' Excessive travel is required,  or  the  expected attendance exceeds seating capacity  at the existing downlink site.

			=== '''9.3 Validating a Satellite Downlink Site''' ===

			* '''9.3.1''' Each request for a satellite downlink site must be validated by the Church’s ICS satellite engineering team to ensure that  the installation will conform to established technical guidelines.

			=== '''9.4 Satellite System Use''' ===

			* '''9.4.1''' Satellite systems at meetinghouses may not be used to view or record television, cable, or satellite programs that are not sponsored by the Church (see ''General Handbook,'' 38.8.39). Members may not change any settings of the satellite antenna or receiver without authorization from the ICS Department.

Brandg423 at 20:15, 19 May 2022

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 === '''7.1 AV  Equipment'''   ===
-'''7.1.2 ''' Equipment  standards are''' ''' determined by area leadership  including Area Presidencies, Directors for Temporal Affairs  (DTA), and  other assigned area  personnel.
+* '''7.1.1  '''AV equipment  may include televisions, projectors, projection screens, media players, carts, audio systems, satellite systems, translation systems, assistive listening devices, and set-top boxes.
 === '''7.2  AV Distribution'''  ===
 '''7.2.1''' Meetinghouse  audio and video  distribution systems are designed to meet standards approved by area leaders.  Systems are designed to ensure  building  AV  systems are  easy to use and meet area needs.
 === '''7.3  Optional AV Components'''  ===
 '''7.3.1  '''Some AV components are optional and only implemented as needed by a local unit. The stake president and  local  physical facilities personnel collaborate to determine needs.

Brandg423 at 20:12, 19 May 2022

2022-05-19T20:12:10Z

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Created page with "= Technology Standards = This article covers the meetinghouse technology standards that act as strong recommendations that will protect technology specialists (TSs) from poten..."

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= Technology Standards =
This article covers the meetinghouse technology standards that act as strong recommendations that will protect technology specialists (TSs) from potential problems that can stem from the incorrect use of technology. For official Church policy, please go to [https://www.churchofjesuschrist.org/study/manual/general-handbook?lang=eng ''General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints''.] These standards can be adapted to meet the needs of specific areas. Though this is not official Church policy, following these standards will mitigate potential technological issues that may come into play.

== '''1. STANDARDS SOURCE AND REFERENCES''' ==
'''1.1''' These standards have been reviewed and approved by the Meetinghouse Technology Committee, the Information and Communication Department, and the Meetinghouse Facilities Department. Inquiries concerning these standards should be directed to the [[Mailto:mht@churchofjesuschrist.org?subject=MHTech Policy Inquiry|Meetinghouse Technology Coordination Team]] in the Information and Communication Services Department at Church headquarters.

'''1.2''' See also ''General Handbook: Serving in the Church of Jesus Christ of Latter-day Saints,'' [https://www.churchofjesuschrist.org/study/manual/general-handbook/29-meetings-in-the-church?lang=eng#title_number16 29.3.1], [https://www.churchofjesuschrist.org/study/manual/general-handbook/33-records-and-reports?lang=eng#title_number3 33.2], [https://www.churchofjesuschrist.org/study/manual/general-handbook/34-finances-and-audits?lang=eng#title_number32 34.7.2], [https://www.churchofjesuschrist.org/study/manual/general-handbook?lang=eng#title_number19 35.4.15], [https://www.churchofjesuschrist.org/study/manual/general-handbook/38-church-policies-and-guidelines?lang=eng#title_number8 38.2.1.6], [https://www.churchofjesuschrist.org/study/manual/general-handbook/29-meetings-in-the-church?lang=eng#title_number57 29.7], and [https://www.churchofjesuschrist.org/study/manual/general-handbook/38-church-policies-and-guidelines?lang=eng#title_number133 38.8].

'''1.3''' See also [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/roles-and-responsibilities?lang=eng Roles and Responsibilities.]

'''1.4''' See also [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/definitions-and-acronyms?lang=eng Definitions and Acronyms].

== '''2. SCOPE''' ==
'''2.1''' Meetinghouse technologies support worship experiences and help members and leaders fulfill callings and provide access to Church programs (e.g. family history, self-reliance, missionary). These technologies include equipment which enables satellite broadcasts, internet access, computing, webcasting, videoconferencing, printing, and viewing digital content.

'''2.2''' The meetinghouse technology guidelines defined in this document apply to all meetinghouses worldwide unless otherwise documented by area leadership and approved by the Meetinghouse Technology Steering Committee.

'''2.3''' Where ward and stake callings are referred to, the same roles and responsibilities also apply to the equivalent branch and district callings.

== '''3. GUIDELINES THAT APPLY TO ALL MEETINGHOUSE TECHNOLOGY ''' ==

=== '''3.1 Appropriate  Use  of  Equipment'''  ===

* '''3.1.1'''  Meetinghouse technology should only be used for noncommercial, Church-related activities as approved by local ecclesiastical leaders and within headquarters and legal guidelines.   
* '''3.1.2 ''' Only those who are trained to operate meetinghouse technology equipment may do so. Youth may  only  operate  equipment after being  trained and  while being  supervised. 
* '''3.1.3'''  Use and management of Church technology should adhere to laws and regulations governing data privacy.  

=== '''3.2 Funding of  Meetinghouse  Technology'''  ===

* '''3.2.1'''  The facilities management  group  (FMG) within the Meetinghouse Facilities Department (MFD) provides meetinghouse technology equipment as directed by the  Office of the  Presiding Bishop  (PBO) and Area Presidencies. Standard meetinghouse technology equipment is included in new building construction. Maintaining, upgrading, and replacing equipment is the responsibility of the FMG,  adhering to MFD and Information and Communications Services (ICS) guidelines and standards. 
* '''3.2.1.1'''  Equipment which was provided with new building construction or was provided later by the FMG  is replaced when the product  reaches  end of  life. 
* '''3.2.1.2'''  Equipment under warranty  should be replaced or repaired  according to  warranty  instructions.  This is managed by the FMG. 
* '''3.2.1.3'''  MFD has established  quantity  and quality standards  for each type of equipment. Standards  depend  on building size, number of units in the building, and local adaptation needs.  
* '''3.2.2'''  Local unit budgets should not be used to purchase meetinghouse  technology  (see ''General  Handbook: Serving in the Church of Jesus Christ of Latter-day Saints,''  34.7.2).  
* '''3.2.3'''  Local leaders should not seek donations to pay for meetinghouse technology equipment or donations of equipment. If local leaders approve the use of donated equipment, security, inventory, maintenance,  and replacement costs are the responsibility of the local unit.   
* '''3.2.4  '''Equipment not provided by the FMG is the  responsibility  of  local units to  secure, inventory,  maintain, and replace. 

=== '''3.3 Security of  Equipment'''  ===

* '''3.3.1'''  Equipment which is not permanently mounted is to be kept in locked rooms with distribution of keys limited to those  authorized  by the stake president. 
* '''3.3.2'''  All theft and vandalism must be reported to the FMG.  

=== '''3.4 Internet  Filtering'''  ===

* '''3.4.1'''  Equipment  that accesses the internet (computers, webcast encoders, etc.) must be connected to the Church firewall to ensure that appropriate filtering and security protocols are in place.  Any fire  alarms or other  safety  devices  that require  bypassing the firewall  must be secured against other possible uses. 
* '''3.4.2'''  If the meetinghouse has only a single clerk computer, and no other computer, tablet, or cell phone is connected to the meetinghouse internet, the software-based firewall which comes installed on clerk computers may be used instead of the Church firewall. 

=== '''3.5 Inventory of  Assets'''  ===

* '''3.5.1'''  FMG s are responsible for keeping an asset inventory record of meetinghouse technology equipment included in new building construction or provided later by  the  FMG.  This is used to accurately identify and account for equipment that should be in a building. It is also used for planning purposes when equipment needs to be replaced. 
* '''3.5.2'''  Local units keep an asset inventory record of any meetinghouse technology that has been donated or purchased with local unit funds. 

=== '''3.6 Equipment  Mounting '''  ===

* '''3.6.1'''  Physical modifications to a meetinghouse—including the mounting of monitors, cameras, projectors,  or projector screens—may only be done with approval of and help from the FMG and in compliance with MFD standards.  

=== '''3.7  Surge  Protectors and  Uninterruptible  Power  Supplies (UPS)'''   ===

* '''3.7.1'''  Church-owned computer and other electronic equipment should be protected with surge protectors. 
* '''3.7.2'''  The FMG determines if a UPS is required in exceptional circumstances. Where required, the FMG purchases and installs UPS devices. 

=== '''3.8 Technical  Support '''  ===

* '''3.8.1'''  The TS is responsible for operating and supporting all meetinghouse technology provided by the FMG. Training and support content  is  available on the meetinghouse technology site. If TSs have any issues operating or supporting the equipment, they should contact the Global Services Department  (GSD). The GSD  may escalate issues to the Church technology team responsible for the solution. The TS works with the FMG when equipment repair or replacement needs to occur. The FMG then manages the repair or replacement as needed and is responsible for warranty service and replacement.  
* '''3.8.2'''  The TS is responsible for technical support of equipment that is donated or purchased with local unit funds. The GSD  is only trained on Church headquarters–provided equipment and will not support nonstandard equipment.  

=== '''3.9 Retiring  Equipment '''  ===

* '''3.9.1'''  Any equipment that has storage capability or includes Church software or settings must be reset in compliance with ICS standards before it is disposed of. This includes having the stake technology specialist completely erase computer hard drives.  
* '''3.9.2'''  Church computers and other technology equipment being retired from service must be disposed of by the FMG according to MFD standards and local laws and regulations. 