Troubleshooting Broadcasts - Revision history

Allisonwinder: Add Categories

2024-06-26T21:25:38Z

Add Categories

← Older revision		Revision as of 21:25, 26 June 2024
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	#If problems persist, re-download the desired media.		#If problems persist, re-download the desired media.
	#Consider using a different playback device.		#Consider using a different playback device.
			[[Category:Meetinghouse Technology]]
			[[Category:Broadcasting Events]]

Brandg423 at 18:53, 22 June 2022

2022-06-22T18:53:32Z

← Older revision		Revision as of 18:53, 22 June 2022
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	> [[Meetinghouse Technology]] > [[~~Satellites\|Satellite~~]]		>[[Meetinghouse Technology]] >[[Broadcasting Events]]



	The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to try and save it. This article outlines the basic steps that a TS can take to salvage a broadcast and ensure that the spiritual experience of a Church event is not disrupted by failed technology.		The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to try and save it. This article outlines the basic steps that a TS can take to salvage a broadcast and ensure that the spiritual experience of a Church event is not disrupted by failed technology.

Bretbassett: Create breadcrumbs

2022-06-01T20:57:29Z

Create breadcrumbs

Brandg423 at 17:38, 27 May 2022

2022-05-27T17:38:55Z

← Older revision		Revision as of 17:38, 27 May 2022
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	# Check all audio and video connections in the building to make sure that nothing has been unplugged and disrupted the broadcast.		# Check all audio and video connections in the building to make sure that nothing has been unplugged and disrupted the broadcast.
	#* These may be satellite receiver connections, connections in the chapel, or connections in auxiliary rooms that may be showing the broadcast.		#* These may be satellite receiver connections, connections in the chapel, or connections in auxiliary rooms that may be showing the broadcast.
	# Contact the Global Services Department (GSD) and notify them that your broadcast has failed.		# Contact the [[Global Services Department]] (GSD) and notify them that your broadcast has failed.
	# You will be forwarded to a member of the Broadcast and Events support team.		# You will be forwarded to a member of the Broadcast and Events support team.
	# The Broadcast and Events support team will troubleshoot common broadcast errors with you.		# The Broadcast and Events support team will troubleshoot common broadcast errors with you.

Brandg423 at 16:05, 24 May 2022

2022-05-24T16:05:15Z

← Older revision		Revision as of 16:05, 24 May 2022
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	# The Broadcast and Events support team will troubleshoot common broadcast errors with you.		# The Broadcast and Events support team will troubleshoot common broadcast errors with you.
	# If problems continue during a broadcast being transmitted by the Church, ask to be connected to the audio backup for broadcasts.		# If problems continue during a broadcast being transmitted by the Church, ask to be connected to the audio backup for broadcasts.
	#* See the article on [[Creating Broadcast Audio Backups~~\|Creating Broadcast Audio Backups (Creating Broadcast Audio Backups Wiki article)~~]] to learn how to use this method.		#* See the article on [[Creating Broadcast Audio Backups]] to learn how to use this method.

	== TASK: TROUBLESHOOTING INTERNET-STREAMED BROADCASTS ==		== TASK: TROUBLESHOOTING INTERNET-STREAMED BROADCASTS ==

Brandg423: Brandg423 moved page User:Brandg423/Troubleshooting Broadcasts to Troubleshooting Broadcasts

2022-05-24T15:58:39Z

Brandg423 moved page User:Brandg423/Troubleshooting Broadcasts to Troubleshooting Broadcasts

← Older revision	Revision as of 15:58, 24 May 2022
(No difference)

Brandg423: Created page with "The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to t..."

2022-05-23T17:46:49Z

Created page with "The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to t..."

New page

The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to try and save it. This article outlines the basic steps that a TS can take to salvage a broadcast and ensure that the spiritual experience of a Church event is not disrupted by failed technology.

== TASK: TROUBLESHOOTING SATELLITE BROADCASTS ==

# Check all audio and video connections in the building to make sure that nothing has been unplugged and disrupted the broadcast.
#* These may be satellite receiver connections, connections in the chapel, or connections in auxiliary rooms that may be showing the broadcast.
# Contact the Global Services Department (GSD) and notify them that your broadcast has failed.
# You will be forwarded to a member of the Broadcast and Events support team.
# The Broadcast and Events support team will troubleshoot common broadcast errors with you.
# If problems continue during a broadcast being transmitted by the Church, ask to be connected to the audio backup for broadcasts.
#* See the article on [[Creating Broadcast Audio Backups|Creating Broadcast Audio Backups (Creating Broadcast Audio Backups Wiki article)]] to learn how to use this method.

== TASK: TROUBLESHOOTING INTERNET-STREAMED BROADCASTS ==

# Please go to the [https://www.churchofjesuschrist.org/broadcasts/faq/trouble-streaming?lang=eng broadcast troubleshooting web page] for internet streaming solutions.

== TASK: TROUBLESHOOTING DOWNLOADED BROADCASTS ==

# Check all audio and video connections in the building to make sure that nothing has been unplugged.
# Consider restarting your playback device (laptop, tablet, smartphone, and so on).
# Ensure that the video is properly downloaded onto the device.
# If problems persist, re-download the desired media.
# Consider using a different playback device.

← Older revision		Revision as of 20:57, 1 June 2022
Line 1:		Line 1:
			> [[Meetinghouse Technology]] > [[Satellites\|Satellite]]

	The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to try and save it. This article outlines the basic steps that a TS can take to salvage a broadcast and ensure that the spiritual experience of a Church event is not disrupted by failed technology.		The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to try and save it. This article outlines the basic steps that a TS can take to salvage a broadcast and ensure that the spiritual experience of a Church event is not disrupted by failed technology.

	== TASK: TROUBLESHOOTING SATELLITE BROADCASTS ==		==TASK: TROUBLESHOOTING SATELLITE BROADCASTS==

	# Check all audio and video connections in the building to make sure that nothing has been unplugged and disrupted the broadcast.		#Check all audio and video connections in the building to make sure that nothing has been unplugged and disrupted the broadcast.
	#* These may be satellite receiver connections, connections in the chapel, or connections in auxiliary rooms that may be showing the broadcast.		#*These may be satellite receiver connections, connections in the chapel, or connections in auxiliary rooms that may be showing the broadcast.
	# Contact the [[Global Services Department]] (GSD) and notify them that your broadcast has failed.		#Contact the [[Global Services Department]] (GSD) and notify them that your broadcast has failed.
	# You will be forwarded to a member of the Broadcast and Events support team.		#You will be forwarded to a member of the Broadcast and Events support team.
	# The Broadcast and Events support team will troubleshoot common broadcast errors with you.		#The Broadcast and Events support team will troubleshoot common broadcast errors with you.
	# If problems continue during a broadcast being transmitted by the Church, ask to be connected to the audio backup for broadcasts.		#If problems continue during a broadcast being transmitted by the Church, ask to be connected to the audio backup for broadcasts.
	#* See the article on [[Creating Broadcast Audio Backups]] to learn how to use this method.		#*See the article on [[Creating Broadcast Audio Backups]] to learn how to use this method.

	== TASK: TROUBLESHOOTING INTERNET-STREAMED BROADCASTS ==		==TASK: TROUBLESHOOTING INTERNET-STREAMED BROADCASTS==

	# Please go to the [https://www.churchofjesuschrist.org/broadcasts/faq/trouble-streaming?lang=eng broadcast troubleshooting web page] for internet streaming solutions.		#Please go to the [https://www.churchofjesuschrist.org/broadcasts/faq/trouble-streaming?lang=eng broadcast troubleshooting web page] for internet streaming solutions.

	== TASK: TROUBLESHOOTING DOWNLOADED BROADCASTS ==		==TASK: TROUBLESHOOTING DOWNLOADED BROADCASTS==

	# Check all audio and video connections in the building to make sure that nothing has been unplugged.		#Check all audio and video connections in the building to make sure that nothing has been unplugged.
	# Consider restarting your playback device (laptop, tablet, smartphone, and so on).		#Consider restarting your playback device (laptop, tablet, smartphone, and so on).
	# Ensure that the video is properly downloaded onto the device.		#Ensure that the video is properly downloaded onto the device.
	# If problems persist, re-download the desired media.		#If problems persist, re-download the desired media.
	# Consider using a different playback device.		#Consider using a different playback device.