TechWiki - User contributions [en]

File:Zoom Overview.pdf

2025-01-15T16:00:25Z

Bretbassett:

Overview of Zoom for church

Meetinghouse Computers

2024-09-30T20:34:42Z

Bretbassett: Changed resource name from MHTech to Help Center

User:Bretbassett

2024-09-30T20:32:19Z

Bretbassett: Added a user page

Bret Bassett is a church employee working in the Area Enablement and Support division of ICS in the Church of Jesus Christ of Latterday Saints. I have responsibility to work with the Forum and Tech Wiki.

Selecting Clerk Computers

2024-09-30T19:58:17Z

Bretbassett: Added new article

Selecting Computers for Clerks in Local Units

We are often asked about the computers specified for use by clerks in local units. There are five criteria used to choose machines for local units, listed below in no particular order of importance.

Utility

At a minimum, computers must support the work required of clerks by the General Handbook. With the discontinuation of MLS, all required work is now completed in a web browser. This makes a Chromebook the preferred option. A Chromebook enrolled in Church Management allows the clerk to open a browser as a guest and complete all his work without needing to log into the Chromebook. If a Chromebook is not desired, a Windows computer may be ordered. In this case, the clerk will log into the machine, open a browser, and complete his work. Chromebooks and Windows machines are sized for Bishopric and Clerk related tasks. This may not be adequate for units using the device for other purposes.

Availability

We work with CDW and Dell to make ordering computers easy. We pick models that are part of the regular inventory to minimize delivery delays. Areas can order from the vendor that works best for them. International areas may order from local vendors. Computers ordered from local vendors must be capable of being enrolled in Church management for Chromebooks or being provisioned for Windows computers.

Budget

We respect the window’s mite. However, older computers in use can represent security risks for the Church if they fall out of vendor support. We recommend replacement of Windows computers every five years and Chromebooks should be replaced when the OS is no longer being updated (up to eight years).

Security

Chromebooks offer a significant advantage in security. All history and any saved documents are erased when a guest session ends. Clerks and Bishops can create an account on a Chromebook to save documents. Only the account holder can view these documents, making the Chromebook far more secure than a Windows computer with a shared account.

Durability

We specify computers that can remain in use for at least five years. Units should leave computers on when circumstances allow to ensure that OS updates are received. Chromebooks will receive OS updates for up to eight years from the date of purchase. Windows updates depend on the age and OS of the computer. We recommend that Windows machines be replaced every five years. Chromebooks should be replaced when they stop receiving updates.

July 19th Worldwide Outage Impacting Windows Computers

2024-07-20T19:27:01Z

Bretbassett: Added a line about working with family history machines.

A global outage that is impacting Windows computers is also affecting the Church. Your assistance may be required to recover the computer(s) in your unit to a functional state.

'''What happened:''' A software provider that is used by the Church and many other organizations sent an update that is impacting Windows servers and workstations.

Not all Windows computers were affected. An affected computer will display an error screen (blue screen). Only computers that received a specific corrupted file from the update are being impacted, so if the computer(s) in your unit are functional, you may continue to use it and no additional action is required at this time.

'''Recovery Instructions:''' Instructions for how to manually recover an affected computer are below. You may also contact your local Meetinghouse Facilities Manager or the Church Global Services Department (GSD) for additional support or if you are unable to complete the manual recovery steps. If you are troubleshooting a family history machine and it asks for a BitLocker code please work with the GSD to get that code. The GSD has additional support times this week to respond to this event. See these times [https://tech.churchofjesuschrist.org/wiki/July_19th_Worldwide_Outage_Impacting_Windows_Computers#GSD_Additional_Support_Times below.]

Thank you for your assistance and patience as the Church works to respond to this global outage.
==='''Instructions to Manually Recover an Affected Computer'''===

#Boot into Windows Recovery (Select Advanced options or interrupt a boot at the manufacturer logo three times)

[[File:Picture1-1.jpg|none|thumb|629x629px]]

2. Select "Troubleshoot"
[[File:Picture2-2.jpg|none|thumb|629x629px]]

3. Select "Advanced Options"
[[File:Picture3-3.jpg|none|thumb|631x631px]]

4. Select "Command Prompt"
[[File:Picture4-4.jpg|none|thumb|632x632px|Select "Command Prompt"]]

5. If you are prompted to enter a BitLocker Recovery Key, contact your local Meetinghouse Facilities Manager or the [[Global Services Department|GSD]].

You may be able to find your BitLocker Recovery key on https://account.microsoft.com/devices/recoverykey

6. Type C:
[[File:Picture5-6.jpg|none|thumb|630x630px|Command Prompt]]

7. Type cd C:\Windows\System32\drivers\CrowdStrike
[[File:Picture6-7.jpg|none|thumb|634x634px|Command prompt]]

8. Type del C-00000291*.sys
[[File:Picture7-8.jpg|none|thumb|634x634px|Command Prompt]]

9. Type exit
[[File:Picture8-9.jpg|none|thumb|635x635px|Command Prompt]]

10. Select Continue to Windows.

===Vendor information===
https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/

<h2 id="table">GSD Additional Support Times</h2>July 21, 2024 LMS Special Support Hours

Africa Central 12:00 pm to 3:00 pm

Africa South 11:00 am to 2:00 pm

Africa West 9:00 am to 12:00 pm

Brazil 9:00 am to 2:00 pm

Caribbean 9:00 am to 1:00 pm

Europe Central 11:00 am to 2:00 pm

Europe East 12:00 pm to 3:00 pm

Europe North 10:00 am to 1:00 pm

Mexico 10:00 am to 3:00 pm

North America 7:00 am to 3:00 pm Mountain Time

South America Northwest 8:00 am to 2:00 pm

July 19th Worldwide Outage Impacting Windows Computers

2024-07-19T23:18:50Z

Bretbassett: added GSD times

A global outage that is impacting Windows computers is also affecting the Church. Your assistance may be required to recover the computer(s) in your unit to a functional state.

'''What happened:''' A software provider that is used by the Church and many other organizations sent an update that is impacting Windows servers and workstations.

Not all Windows computers were affected. An affected computer will display an error screen (blue screen). Only computers that received a specific corrupted file from the update are being impacted, so if the computer(s) in your unit are functional, you may continue to use it and no additional action is required at this time.

'''Recovery Instructions:''' Instructions for how to manually recover an affected computer are below. You may also contact your local Meetinghouse Facilities Manager or the Church Global Services Department (GSD) for additional support or if you are unable to complete the manual recovery steps. The GSD has additional support times this week only in response to this event. See these times [https://tech.churchofjesuschrist.org/wiki/July_19th_Worldwide_Outage_Impacting_Windows_Computers#GSD_Additional_Support_Times below.]

Thank you for your assistance and patience as the Church works to respond to this global outage.
==='''Instructions to Manually Recover an Affected Computer'''===

#Boot into Windows Recovery (Select Advanced options or interrupt a boot at the manufacturer logo three times)

[[File:Picture1-1.jpg|none|thumb|629x629px]]

2. Select "Troubleshoot"
[[File:Picture2-2.jpg|none|thumb|629x629px]]

3. Select "Advanced Options"
[[File:Picture3-3.jpg|none|thumb|631x631px]]

4. Select "Command Prompt"
[[File:Picture4-4.jpg|none|thumb|632x632px|Select "Command Prompt"]]

5. If you are prompted to enter a BitLocker Recovery Key, contact your local Meetinghouse Facilities Manager or the [[Global Services Department|GSD]].

You may be able to find your BitLocker Recovery key on https://account.microsoft.com/devices/recoverykey

6. Type C:
[[File:Picture5-6.jpg|none|thumb|630x630px|Command Prompt]]

7. Type cd C:\Windows\System32\drivers\CrowdStrike
[[File:Picture6-7.jpg|none|thumb|634x634px|Command prompt]]

8. Type del C-00000291*.sys
[[File:Picture7-8.jpg|none|thumb|634x634px|Command Prompt]]

9. Type exit
[[File:Picture8-9.jpg|none|thumb|635x635px|Command Prompt]]

10. Select Continue to Windows.

===Vendor information===
https://www.crowdstrike.com/blog/statement-on-windows-sensor-update/

<h2 id="table">GSD Additional Support Times</h2>July 21, 2024 LMS Special Support Hours

Africa Central 12:00 pm to 3:00 pm

Africa South 11:00 am to 2:00 pm

Africa West 9:00 am to 12:00 pm

Brazil 9:00 am to 2:00 pm

Caribbean 9:00 am to 1:00 pm

Europe Central 11:00 am to 2:00 pm

Europe East 12:00 pm to 3:00 pm

Europe North 10:00 am to 1:00 pm

Mexico 10:00 am to 3:00 pm

North America 7:00 am to 3:00 pm Mountain Time

South America Northwest 8:00 am to 2:00 pm

Virtual Meetings

2024-04-09T20:03:24Z

Bretbassett: Changed link to the article

> [[Meetinghouse Technology]]

<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

__NOTOC__

Zoom is a cloud-based video communication tool that allows users to set up virtual video/audio conferencing, webinars, live chats, screen sharing, and other collaborative capabilities. Zoom offers a free basic account that supports unlimited one-on-one meetings and large group meetings (3–100 participants) up to 40 minutes in length. If the basic account is not sufficient for local units, the Church has made available one enterprise license per unit.

This article provides links to instruction, training articles, and forum PDFs from zoom.us, ChurchJesusofChrist.org Help Center, and the Church Tech Forum.

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://www.churchofjesuschrist.org/tools/help/zoom-overview?lang=eng Zoom Overview]
*[https://www.churchofjesuschrist.org/tools/help/youtube-live-overview?lang=eng YouTube Live Overview]
*[https://www.churchofjesuschrist.org/tools/help/google-meet-overview?lang=eng Google Meet Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/virtual-meetings/webcast-overview?lang=eng Webcast Overview]
*[https://www.churchofjesuschrist.org/tools/help/church-meetings-overview?lang=eng Church Meetings Overview]
*[https://www.churchofjesuschrist.org/tools/help/stake-conference-overview?lang=eng Stake Conference Overview]
</div>

<div class="no-column-break">
===Using Zoom with Meet-Portal===
*[[Using Meet Portal|Meet-Portal Events & Live Watch Page Overview]]
*[[Church Zoom License]]
*[[Creating Church Zoom Account]]
*[[Deactivating Church Zoom Account]]
*[[Transferring Zoom Account to Church Zoom Account]]
*[[Meet Portal FAQ|Meet-Portal Events & Live Watch Page FAQ]]
</div>

<div class="no-column-break">
===Using Zoom for Church Meetings===
*[[Second-Hour Classes|Zoom Meeting Features (eg. Sunday school, Priesthood, Interviews)]]
*[[Zoom Webinar Features|Zoom Webinar Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Zoom Webinar Use for Stake Conference|Large Webinar Meetings (eg. Stake Conference, Devotionals, etc.)]]
*[[Zoom for Stake Conference]]
*[[Webcast to Zoom Transition]]
</div>

<div class="no-column-break">
===Zoom Features===
*[[Account Setting Options on Zoom|What Zoom Account Settings can be Enabled or Disabled by Local Units]]
*[[Attendance Reports]]
*[https://office365lds-my.sharepoint.com/:b:/g/personal/vmernst_churchofjesuschrist_org/ESo3KBIYxI1Hho8026TaCIIB2J2LkCZXHHiDHQmYhh74Ew?e=iWkSkS Zoom Meetings 6.0.0 Updates]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Zoom Hardware===
*[[Audio input|Connecting to Chapel Audio]]
*[[Using Mobile Phone to Broadcast with Zoom]]
*[[Zoom Hardware Guidelines]]
*[[Virtual Meetings/Connecting Zoom Platform|Connecting Zoom Platform]]
</div>

<div class="no-column-break">
===Zoom Help Center Articles===
*[https://learn-zoom.us/show-me Start Up Videos]
*[https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-webinar-comparison#:~:text=Meetings%20are%20designed%20to%20be,Webinars%20allow%20view%2Donly%20attendees. Webinars vs Meetings]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/200917029-Getting-started-with-webinar Webinar Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Settings]
*[https://support.zoom.us/hc/en-us/articles/360034675592#h_01a29f16-a56a-42eb-9ab2-58c43f3d881a Changing Meeting/Webinar Settings]
*[https://support.zoom.us/hc/en-us/articles/360041848151-In-meeting-security-options In-Meeting Security Options]
*[https://explore.zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Best Practices for Securing Your Zoom Meeting]
*[https://support.zoom.us/hc/en-us/articles/360034919791-Using-Language-Interpretation-in-your-meeting-or-webinar Using Language Interpretation in your Meeting or Webinar]
*[https://support.zoom.us/hc/en-us/articles/207279736-Closed-captioning-and-live-transcription Hearing-Impaired Captioning]
*[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Breakout Rooms]
*[https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host%20-%20Lets%20use%20this%20article Alternate Host Designation]
*[https://support.zoom.us/hc/en-us/articles/360028478292-Live-streaming-meetings-webinars-on-YouTube Live Steaming Meetings or Webinars on YouTube]
</div>

<div class="no-column-break">
===Zoom Church Account Support===
*[[Zoom FAQ]]
*{{TechForum|forum=146}}
*[[Testing and Backup]]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
</div>

<div class="no-column-break">
===Reference Articles===
*[[Meetinghouse Hardware Guidelines|Hardware Guidelines (Detailed)]]
*[[Audio Backup Solutions]]
*[[Internet Bandwidth Guide]]
*[[Video Signal Converters]]
*[[Connect Receiving Sites]]

</div>

</div>
</div>
</div>

Setting Up a New Clerk Computer

2024-03-19T15:52:51Z

Bretbassett: Updated the link to the provisioning tool.

== '''Overview''' ==
Most new Meetinghouse systems will come with Microsoft Autopilot provisioning enabled. This new technology allows systems to be set up and provisioned over the internet. If your computer does not have the provisioning tool pre-installed, it may be downloaded by [https://liveupdate.churchofjesuschrist.org/auth/churchsupportselfprovision.exe selecting this link]. If you are setting up a system that was purchased before August 2022, please contact your Stake Technology Specialist for help in resetting the computer. Once the system has been reset, you can set it up by starting with step 6 below. Please note that you will need to know your Church Unit Number to complete setup.

== '''Instructions''' ==
'''1. Connect any peripherals (monitor, keyboard, mouse) to the computer. Connect power and a wired connection to the internet if available. If necessary, you will be prompted to join a wireless network during set up.'''

'''2. Turn on the computer.'''

'''3. Windows setup will begin. If wireless internet access will be used, connect to a wireless network when prompted.'''

'''4. If the system has been configured for Autopilot, the following provisioning screen will appear on the display. If the Autopilot Provisioning Screen does not appear, complete the system set up by following Steps 6 and 7.'''

[[File:Autopilot Provisioning Screen.png]]

''Autopilot Provisioning Screen''

'''5. Click the “Continue Anyway” button as soon as it appears. The system will complete some tasks, reboot, and automatically login to an account called ChurchSupport. Skip to Step 8. '''

'''6. Follow steps 6 and 7 if Autopilot does not automatically run:'''

a. Select Region, Keyboard, and any other prompts for preferences. Agree to any licenses.

b. When prompted to sign in with Microsoft:

i. Windows 10: Click “Domain Join Instead” in the lower left corner of the screen.

ii. Windows 11: Click on Set up for work or school, Sign-in Options, then "Domain Join Instead."

c. When prompted, create an account called ChurchSupport.<ins> </ins>

d. Set the password for the new account and when prompted, create, and answer three security questions.

e. When prompted for privacy settings, leave the defaults, and click accept.

f. Select the “Not Now” button when prompted to allow Cortana.

g. The setup will complete, and you will be signed into the device.

'''7. Run ChurchSupportSelfProvision.exe'''

a. Most new clerk computers come ready for provisioning. If the machine was not purchased with the church self provisioning tool on it, it may be downloaded by [https://liveupdate.churchofjesuschrist.org/auth/churchsupportselfprovision.exe selecting this link].

b. Locate the ChurchSupportSelfProvision.exe file.

c. Right click on the file and select “Run as Administrator”

d. When prompted, click Yes to launch “ChurchSupportSelfProvision.exe”.

e. The ChurchSupportSelfProvision.exe application will download a few files and reboot the system. The system will then login using the ChurchSupport account created in step 6c. Enter the password for this account and press Enter.

f. Keep the default privacy settings and click Accept. The device will then display the desktop and launch Computer Asset Updater.

'''8. Complete the Computer Asset Updater (Part 1)'''

a. When automatically launched, the Computer Asset Updater will display the following:

[[File:Computer Asset Updater.png]]

''Computer Asset Updater''

b. Click on the “Please Select a Profile” pulldown menu and select the “Clerk Computer” entry.

c. You will then be prompted for elevated rights. Click OK.

d. You will receive another prompt to allow AssetUpdater.exe to run. Click Yes.

e. A new Computer Asset Updater window will appear.

'''9. Complete the Computer Asset Updater (Part 2)'''

a. The new Computer Asset Update will look like the graphic below:

[[File:Post Install Updater part 2.png]]

''Computer Asset Updater, Part 2''

b. Enter your Unit Number. This will be used to create a ward login on this device. If you do not enter your ward number, a randomly generated number will be created for your ward login. Select the appropriate entries for all pull-down menus marked with a red asterisk (*). Click Submit.

c. Multiple screens will open and close before displaying a Post Install wizard.

'''10. Complete the Post Install Wizard'''

a. Select Clerk Computer from the list of entries and click the OK button as shown below:

[[File:Post Install Wizard Popup.png]]

''Post Install Wizard Pop Up''

b. Several screens will open and close and the system will reboot automatically. If a password was set for the ChurchSupport account, enter it when prompted.

c. Progress will be displayed in the Post Install Wizard as applications are installed on the device. Some settings will also be changed at this stage as well. See graphic below:

[[File:Windows Post Install Wizard.png]]

''Windows Post Install Wizard''

d. Do not close any windows or change any settings during this stage. As changes are made to the device, the wizard may move to the background. If desired, it can be moved to the foreground to monitor progress.

e. When complete, the Post Install Wizard will close, and the system will be rebooted.

'''11. On reboot:'''

a. Click on your Unit number in the lower left corner of the display. If you did not enter a ward number in step 9, select the account labeled Unit <random number>.

b. Press the Enter Key. The account has no password at this point.

c. You will be prompted to change the login password, click OK.

i. Enter a new password in the New password box.

ii. Press Tab

iii. Re-enter the password in the Confirm Password box.

iv. Press Enter

d. You will see a confirmation that the password has been changed.

e. Click OK and Accept the default privacy settings.

f. The system will now be ready for use.

[[Category:Meetinghouse Technology]]
[[Category:Computer]]

Setting Up a New Clerk Computer

2024-03-19T15:51:31Z

Bretbassett: I changed a link to the provisioning tool.

== '''Overview''' ==
Most new Meetinghouse systems will come with Microsoft Autopilot provisioning enabled. This new technology allows systems to be set up and provisioned over the internet. If your computer does not have the provisioning tool pre-installed, it may be downloaded by [https://liveupdate.churchofjesuschrist.org/auth/churchsupportselfprovision.exe selecting this link]. If you are setting up a system that was purchased before August 2022, please contact your Stake Technology Specialist for help in resetting the computer. Once the system has been reset, you can set it up by starting with step 6 below. Please note that you will need to know your Church Unit Number to complete setup.

== '''Instructions''' ==
'''1. Connect any peripherals (monitor, keyboard, mouse) to the computer. Connect power and a wired connection to the internet if available. If necessary, you will be prompted to join a wireless network during set up.'''

'''2. Turn on the computer.'''

'''3. Windows setup will begin. If wireless internet access will be used, connect to a wireless network when prompted.'''

'''4. If the system has been configured for Autopilot, the following provisioning screen will appear on the display. If the Autopilot Provisioning Screen does not appear, complete the system set up by following Steps 6 and 7.'''

[[File:Autopilot Provisioning Screen.png]]

''Autopilot Provisioning Screen''

'''5. Click the “Continue Anyway” button as soon as it appears. The system will complete some tasks, reboot, and automatically login to an account called ChurchSupport. Skip to Step 8. '''

'''6. Follow steps 6 and 7 if Autopilot does not automatically run:'''

a. Select Region, Keyboard, and any other prompts for preferences. Agree to any licenses.

b. When prompted to sign in with Microsoft:

i. Windows 10: Click “Domain Join Instead” in the lower left corner of the screen.

ii. Windows 11: Click on Set up for work or school, Sign-in Options, then "Domain Join Instead."

c. When prompted, create an account called ChurchSupport.<ins> </ins>

d. Set the password for the new account and when prompted, create, and answer three security questions.

e. When prompted for privacy settings, leave the defaults, and click accept.

f. Select the “Not Now” button when prompted to allow Cortana.

g. The setup will complete, and you will be signed into the device.

'''7. Run ChurchSupportSelfProvision.exe'''

a. Most new clerk computers come ready for provisioning. If the machine was not purchased with the church self provisioning tool on it, it may be downloaded by [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fliveupdate.churchofjesuschrist.org%2Fwin10%2FChurchSupportSelfProvision.exe&data=05%7C01%7Cbret%40ChurchofJesusChrist.org%7Cdc6af0756519428bb88208dbef69a41f%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C638367009227456898%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ccfMSxDNIVNp8kBQr2csmcuoUDGajK0ucdNCOdltBFY%3D&reserved=0 selecting this link].

b. Locate the ChurchSupportSelfProvision.exe file.

c. Right click on the file and select “Run as Administrator”

d. When prompted, click Yes to launch “ChurchSupportSelfProvision.exe”.

e. The ChurchSupportSelfProvision.exe application will download a few files and reboot the system. The system will then login using the ChurchSupport account created in step 6c. Enter the password for this account and press Enter.

f. Keep the default privacy settings and click Accept. The device will then display the desktop and launch Computer Asset Updater.

'''8. Complete the Computer Asset Updater (Part 1)'''

a. When automatically launched, the Computer Asset Updater will display the following:

[[File:Computer Asset Updater.png]]

''Computer Asset Updater''

b. Click on the “Please Select a Profile” pulldown menu and select the “Clerk Computer” entry.

c. You will then be prompted for elevated rights. Click OK.

d. You will receive another prompt to allow AssetUpdater.exe to run. Click Yes.

e. A new Computer Asset Updater window will appear.

'''9. Complete the Computer Asset Updater (Part 2)'''

a. The new Computer Asset Update will look like the graphic below:

[[File:Post Install Updater part 2.png]]

''Computer Asset Updater, Part 2''

b. Enter your Unit Number. This will be used to create a ward login on this device. If you do not enter your ward number, a randomly generated number will be created for your ward login. Select the appropriate entries for all pull-down menus marked with a red asterisk (*). Click Submit.

c. Multiple screens will open and close before displaying a Post Install wizard.

'''10. Complete the Post Install Wizard'''

a. Select Clerk Computer from the list of entries and click the OK button as shown below:

[[File:Post Install Wizard Popup.png]]

''Post Install Wizard Pop Up''

b. Several screens will open and close and the system will reboot automatically. If a password was set for the ChurchSupport account, enter it when prompted.

c. Progress will be displayed in the Post Install Wizard as applications are installed on the device. Some settings will also be changed at this stage as well. See graphic below:

[[File:Windows Post Install Wizard.png]]

''Windows Post Install Wizard''

d. Do not close any windows or change any settings during this stage. As changes are made to the device, the wizard may move to the background. If desired, it can be moved to the foreground to monitor progress.

e. When complete, the Post Install Wizard will close, and the system will be rebooted.

'''11. On reboot:'''

a. Click on your Unit number in the lower left corner of the display. If you did not enter a ward number in step 9, select the account labeled Unit <random number>.

b. Press the Enter Key. The account has no password at this point.

c. You will be prompted to change the login password, click OK.

i. Enter a new password in the New password box.

ii. Press Tab

iii. Re-enter the password in the Confirm Password box.

iv. Press Enter

d. You will see a confirmation that the password has been changed.

e. Click OK and Accept the default privacy settings.

f. The system will now be ready for use.

[[Category:Meetinghouse Technology]]
[[Category:Computer]]

Meetinghouse Computers

2023-11-29T16:08:24Z

Bretbassett: Changed the title of the 'setting up a new clerk computer' link

Meetinghouse Technology

2023-11-29T16:06:57Z

Bretbassett: Changed the title of the 'setting up a new clerk computer' link

{{Other languages/Meetinghouse Technology}}
__NOTOC__
[[Category:Meetinghouse Technology]]

<div style="margin: 10px 0px 0px 0px;">

[[File:Meetinghouse Technology Logo.png|650x650px]]

The content of this wiki does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For overviews of different technology, or information on your calling as a technology specialist, go to [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/?lang=eng&_r=1&cid=vb-mhtech MHTech]. Training modules (for Technology Specialist) and videos on how to use the TechWiki can be found [[Videos for Tech Specialists|here]].

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng Technology Specialist Overviews (MHTech)]===
*[[My Calling Overview]]
*[[Meetinghouse Technology Training|Training For Technology Specialists]]
*[[Videos for Tech Specialists|Video Training for Technology Specialists]]
* [[Global Services Department|Global Services Department- Meetinghouse Support]]
*[https://www.churchofjesuschrist.org/tools/help/using-machine-translation-services?lang=eng Using Machine Translation Services]
*[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng Tools and Resources]
*[https://www.churchofjesuschrist.org/tools/help/updating-communication-preferences?lang=eng Updating Communication Preferences]
*[https://www.churchofjesuschrist.org/tools/help/adding-calling-in-lcr?lang=eng Adding Calling in LCR]
*[https://www.churchofjesuschrist.org/tools/help/area-technology-specialists?lang=eng Area Technology Specialists]
*[https://www.churchofjesuschrist.org/tools/help/technology-standards?lang=eng Technology Standards]
*[https://www.churchofjesuschrist.org/tools/help/meetinghouse-technology-training?lang=eng More....]
</div>

<div class="no-column-break">
===[[Audio Video Distribution|AV Distribution]]===
*[[Setting Up Audio]]
*[[Using Microphones]]
*[[Using Accessibility Technology]]
*[[Troubleshooting AV Distribution]]
*[[Connecting Devices to AV System]]
*[[Audio in Chapel]]
*[[Audio in Other Rooms]]
*[[Using an Audio Mixer]]
*[[Crab Box]]
*[[Audio Video Distribution|More....]]
</div>

<div class="no-column-break">
===[[Meetinghouse Computers|Computers]]===
*[[Setting Up a New Clerk Computer]]
*[[Adding Clerk Computers to Management System|Adding Clerk Computers to Man. System]]
*[[Checking System Health]]
*[[Erasing a Hard Drive]]
*[[Reimaging Local Unit Computers]]
*[[Software Tools|Software and Tools]]
*[[Computer Replacement Cycle]]
*[[Meetinghouse Computers|More....]]
</div>

<div class="no-column-break">
===[[Other Products]]===
*[[Managing Phone Service]]
*[[Enabling Audio Conferencing]]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]]
*[[Other Products|More....]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===[[Virtual Meetings]]===
*[[Creating Church Zoom Account]]
*[[Church Zoom License]]
*[[Meetinghouse Hardware Guidelines|Zoom Hardware Guidelines]]
*[[Audio input|Connecting to Chapel Audio]]
*[[Zoom Webinar Features|Zoom Meeting Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Attendance Reports|Attendance Report]]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Setting]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
*[[Virtual Meetings|More....]]
</div>

<div class="no-column-break">
===[[Broadcasting Events]]===
*[[Broadcasting Church Events Through Satellite|Broadcast through Satellite]]
*[[Troubleshooting Broadcasts]]
*[[Broadcasting Church Events through the Internet|Broadcasting through Internet]]
*[[Downloading Broadcasts]]
*[[Creating Broadcast Audio Backups]]
*[[Broadcasting Post-event Survey]]
*[[Channel & Language Pairs]]
</div>

<div class="no-column-break">
===[[Meetinghouse Networking]]===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Firewall Activation on CNM]]
*[https://tech.churchofjesuschrist.org/wiki/images/6/6d/Meraki_MX_and_Switch_Installation.pdf Firewall Installation]
*[[Managed switch Installation|Managed Switch Installation]]
*[[Activating WAP]]
*[[Improving Internet Access]]
*[[Improving Bandwidth]] (8 Steps)
*[[Meetinghouse Networking|More....]]
</div>

<div class="no-column-break">
===[[Satellites]]===
*[[Optimizing Satellite]]
*[[Changing Cisco D9865 Satellite Receiver Settings|Changing Cisco D9865 Receiver Settings]]
*[[Satellite FAQ]]
*[[Satellite Receiver Front Panel Indicators]]
</div>

</div>
</div>

== How to Translate Pages ==
</div>[[File:Translation - English to Spanish.gif]]

Setting Up a New Clerk Computer

2023-11-29T15:59:52Z

Bretbassett: Added links to the provisioning tool

== '''Overview''' ==
Most new Meetinghouse systems will come with Microsoft Autopilot provisioning enabled. This new technology allows systems to be set up and provisioned over the internet. If your computer does not have the provisioning tool pre-installed, it may be downloaded by [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fliveupdate.churchofjesuschrist.org%2Fwin10%2FChurchSupportSelfProvision.exe&data=05%7C01%7Cbret%40ChurchofJesusChrist.org%7Cdc6af0756519428bb88208dbef69a41f%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C638367009227300640%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5Xjpv5gJXNiyaQhoIACXQxrmKNeAqW81V2qNld6sOLg%3D&reserved=0 selecting this link]. If you are setting up a system that was purchased before August 2022, please contact your Stake Technology Specialist for help in resetting the computer. Once the system has been reset, you can set it up by starting with step 6 below. Please note that you will need to know your Church Unit Number to complete setup.

== '''Instructions''' ==
'''1. Connect any peripherals (monitor, keyboard, mouse) to the computer. Connect power and a wired connection to the internet if available. If necessary, you will be prompted to join a wireless network during set up.'''

'''2. Turn on the computer.'''

'''3. Windows setup will begin. If wireless internet access will be used, connect to a wireless network when prompted.'''

'''4. If the system has been configured for Autopilot, the following provisioning screen will appear on the display. If the Autopilot Provisioning Screen does not appear, complete the system set up by following Steps 6 and 7.'''

[[File:Autopilot Provisioning Screen.png]]

''Autopilot Provisioning Screen''

'''5. Click the “Continue Anyway” button as soon as it appears. The system will complete some tasks, reboot, and automatically login to an account called ChurchSupport. Skip to Step 8. '''

'''6. Follow steps 6 and 7 if Autopilot does not automatically run:'''

a. Select Region, Keyboard, and any other prompts for preferences. Agree to any licenses.

b. When prompted to sign in with Microsoft:

i. Windows 10: Click “Domain Join Instead” in the lower left corner of the screen.

ii. Windows 11: Click on Set up for work or school, Sign-in Options, then "Domain Join Instead."

c. When prompted, create an account called ChurchSupport.<ins> </ins>

d. Set the password for the new account and when prompted, create, and answer three security questions.

e. When prompted for privacy settings, leave the defaults, and click accept.

f. Select the “Not Now” button when prompted to allow Cortana.

g. The setup will complete, and you will be signed into the device.

'''7. Run ChurchSupportSelfProvision.exe'''

a. Most new clerk computers come ready for provisioning. If the machine was not purchased with the church self provisioning tool on it, it may be downloaded by [https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fliveupdate.churchofjesuschrist.org%2Fwin10%2FChurchSupportSelfProvision.exe&data=05%7C01%7Cbret%40ChurchofJesusChrist.org%7Cdc6af0756519428bb88208dbef69a41f%7C61e6eeb35fd74aaaae3c61e8deb09b79%7C0%7C0%7C638367009227456898%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ccfMSxDNIVNp8kBQr2csmcuoUDGajK0ucdNCOdltBFY%3D&reserved=0 selecting this link].

b. Locate the ChurchSupportSelfProvision.exe file.

c. Right click on the file and select “Run as Administrator”

d. When prompted, click Yes to launch “ChurchSupportSelfProvision.exe”.

e. The ChurchSupportSelfProvision.exe application will download a few files and reboot the system. The system will then login using the ChurchSupport account created in step 6c. Enter the password for this account and press Enter.

f. Keep the default privacy settings and click Accept. The device will then display the desktop and launch Computer Asset Updater.

'''8. Complete the Computer Asset Updater (Part 1)'''

a. When automatically launched, the Computer Asset Updater will display the following:

[[File:Computer Asset Updater.png]]

''Computer Asset Updater''

b. Click on the “Please Select a Profile” pulldown menu and select the “Clerk Computer” entry.

c. You will then be prompted for elevated rights. Click OK.

d. You will receive another prompt to allow AssetUpdater.exe to run. Click Yes.

e. A new Computer Asset Updater window will appear.

'''9. Complete the Computer Asset Updater (Part 2)'''

a. The new Computer Asset Update will look like the graphic below:

[[File:Post Install Updater part 2.png]]

''Computer Asset Updater, Part 2''

b. Enter your Unit Number. This will be used to create a ward login on this device. If you do not enter your ward number, a randomly generated number will be created for your ward login. Select the appropriate entries for all pull-down menus marked with a red asterisk (*). Click Submit.

c. Multiple screens will open and close before displaying a Post Install wizard.

'''10. Complete the Post Install Wizard'''

a. Select Clerk Computer from the list of entries and click the OK button as shown below:

[[File:Post Install Wizard Popup.png]]

''Post Install Wizard Pop Up''

b. Several screens will open and close and the system will reboot automatically. If a password was set for the ChurchSupport account, enter it when prompted.

c. Progress will be displayed in the Post Install Wizard as applications are installed on the device. Some settings will also be changed at this stage as well. See graphic below:

[[File:Windows Post Install Wizard.png]]

''Windows Post Install Wizard''

d. Do not close any windows or change any settings during this stage. As changes are made to the device, the wizard may move to the background. If desired, it can be moved to the foreground to monitor progress.

e. When complete, the Post Install Wizard will close, and the system will be rebooted.

'''11. On reboot:'''

a. Click on your Unit number in the lower left corner of the display. If you did not enter a ward number in step 9, select the account labeled Unit <random number>.

b. Press the Enter Key. The account has no password at this point.

c. You will be prompted to change the login password, click OK.

i. Enter a new password in the New password box.

ii. Press Tab

iii. Re-enter the password in the Confirm Password box.

iv. Press Enter

d. You will see a confirmation that the password has been changed.

e. Click OK and Accept the default privacy settings.

f. The system will now be ready for use.

[[Category:Meetinghouse Technology]]
[[Category:Computer]]

File:All broadcasts in one place.png

2023-11-09T17:50:48Z

Bretbassett:

Meet portal

File:Welcome mario.png

2023-11-09T17:17:40Z

Bretbassett:

Meet portal article

Reimaging Local Unit Computers

2023-10-31T15:17:12Z

Bretbassett: Changed default from DandC to ChurchSupport

> [[Meetinghouse Technology]] > [[Computers]]
[[Category:Meetinghouse Technology]]
[[Category:Computer]]

As many of you know, a great amount of work has been done over the past few years to simplify the procedure for preparing new computers for use in meetinghouses. We are aware that some of these efforts have caused some confusion, and we are continuing to do everything we can to simplify this process. To that end, in late 2017 the team responsible for images in the Church made the decision to combine all images in the Church into one simplified provisioning tool. This one tool allows all the different entities within the Church to order whatever model of computer best fits their needs. With this effort, we have also unified many of the different accounts that each entity uses for administration. For meetinghouses and workforce, all computers will now use ChurchSupport as the default administration account. <u>All local units should use only the unit account which is created to log in once the provisioning tool has completed.</u> Please follow the instructions provided on [[Setting Up a New Clerk Computer]] to complete the setup. If you have issues during this process, please contact Local Unit Support at the Global Service Center, and they will be able to help you complete this process.

== '''Windows 10''' ==
'''''Note:''' If you have received a computer from the manufacturer or Facility Manager and the manufacturing date of the PC is older than a year, you should follow the “Reinstall Windows 10” instructions in this article to have the most updated version of Windows 10 and the newest provisioning tool to avoid further complications.''

If you have a computer that originally shipped with Windows 10 or was upgraded to Windows 10 and it needs to be reimaged, you may attempt to perform a restoral by following the “Reset Your PC” directions, or you may completely reimage the computer by following the “Reinstall Windows 10” directions, each respectively found below.

'''Reset Your PC'''

* Before beginning, back up any important files. You may also want to preemptively download the updated ''Windows 10/11 provisioning tool'' by contacting the GSD.
* Resetting lets you choose whether to keep your files or remove them. Then it reinstalls Windows. To get started, go to '''Settings''' > '''Update & security''' > '''Reset this PC''' > '''Get started''' and choose an option.
** If you can’t open Settings, you can get to reset options by restarting your PC from the sign-in screen. Press '''Windows+L''' to get to the sign-in screen, then hold down the '''Shift''' key while you select '''Power''' > '''Restart''' in the lower right corner of the screen. After your PC restarts, select '''Troubleshoot''' > '''Reset this PC'''.
** If you can’t get to the sign-in screen, use a recovery drive or installation media to reset your PC. (See “Reinstall Windows 10” Instructions.)
* We recommend selecting the '''Remove everything''' option, because all accounts and applications will be reinstalled by the provisioning tool.
* Once Windows is restored, please copy the provisioning file to the desktop of the new computer and run it. Directions for the provisioning tool are found under [[Setting Up a New Clerk Computer]].

== '''Reinstall Windows 10''' ==

* Before beginning, back up any important files and your MLS Security Token, if possible. You may also want to preemptively download the updated ''Windows 10/11provisioning tool''.
* On a working PC, go to the [https://www.microsoft.com/en-us/software-download/windows10 Microsoft software download website].
* Download the media creation tool, and then run it.
* Select '''Create installation media for another PC'''.
* Choose a language, edition, and architecture (64-bit or 32-bit).
* Follow the steps to create installation media, and then select '''Finish'''.
* Connect the installation media you created to your nonfunctional PC, and then turn it on.
* On the initial setup screen, enter your language and other preferences, and then select '''Next'''. If you are not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer’s website for info on how to change your PC’s boot order, and then try again.
* Select '''Install now'''.
* On the Enter the Product Key to Activate Windows page, enter a product key if you have one. If you upgraded to Windows 10 for free or bought and activated Windows 10 from the Microsoft Store, select '''Skip''', and Windows will automatically activate later. For more details, see Activation in Windows 10.
* On the License Terms page, select '''I accept the license terms''' (if you agree to them), then select '''Next'''.
* On the Which Type of Installation Do You Want? page, select '''Custom'''.
* On the Where Do You Want to Install Windows? page, select a partition, select a formatting option (if necessary), and then follow the instructions.
* When you’ve finished formatting, select '''Next'''.
* Follow the rest of the setup instructions to finish installing Windows 10.
* Once Windows is restored, please copy the provisioning file to the desktop of the new computer and run it. Directions for the provisioning tool are found under [[Setting Up a New Clerk Computer]].

Setting Up a New Clerk Computer

2023-09-29T16:39:22Z

Bretbassett: Added a note in Step 6 for Windows 11 users

== '''Overview''' ==
Most new Meetinghouse systems will come with Microsoft Autopilot provisioning enabled. This new technology allows systems to be set up and provisioned over the internet. If your computer does not have the provisioning tool pre-installed, it may be acquired by contacting the GSD. If you are setting up a system that was purchased before August 2022, please contact your Stake Technology Specialist for help in resetting the computer. Once the system has been reset, you can set it up by starting with step 6 below. Please note that you will need to know your Church Unit Number to complete setup.

== '''Instructions''' ==
'''1. Connect any peripherals (monitor, keyboard, mouse) to the computer. Connect power and a wired connection to the internet if available. If necessary, you will be prompted to join a wireless network during set up.'''

'''2. Turn on the computer.'''

'''3. Windows setup will begin. If wireless internet access will be used, connect to a wireless network when prompted.'''

'''4. If the system has been configured for Autopilot, the following provisioning screen will appear on the display. If the Autopilot Provisioning Screen does not appear, complete the system set up by following Steps 6 and 7.'''

[[File:Autopilot Provisioning Screen.png]]

''Autopilot Provisioning Screen''

'''5. Click the “Continue Anyway” button as soon as it appears. The system will complete some tasks, reboot, and automatically login to an account called ChurchSupport. Skip to Step 8. '''

'''6. Follow steps 6 and 7 if Autopilot does not automatically run:'''

a. Select Region, Keyboard, and any other prompts for preferences. Agree to any licenses.

b. When prompted to sign in with Microsoft:

i. Windows 10: Click “Domain Join Instead” in the lower left corner of the screen.

ii. Windows 11: Click on Set up for work or school, Sign-in Options, then "Domain Join Instead."

c. When prompted, create an account called ChurchSupport.<ins> </ins>

d. Set the password for the new account and when prompted, create, and answer three security questions.

e. When prompted for privacy settings, leave the defaults, and click accept.

f. Select the “Not Now” button when prompted to allow Cortana.

g. The setup will complete, and you will be signed into the device.

'''7. Run ChurchSupportSelfProvision.exe'''

a. Most new clerk computers come ready for provisioning. If the machine was not purchased with the church self provisioning tool on it, it may be acquired by contacting the GSD.

b. Locate the ChurchSupportSelfProvision.exe file.

c. Right click on the file and select “Run as Administrator”

d. When prompted, click Yes to launch “ChurchSupportSelfProvision.exe”.

e. The ChurchSupportSelfProvision.exe application will download a few files and reboot the system. The system will then login using the ChurchSupport account created in step 6c. Enter the password for this account and press Enter.

f. Keep the default privacy settings and click Accept. The device will then display the desktop and launch Computer Asset Updater.

'''8. Complete the Computer Asset Updater (Part 1)'''

a. When automatically launched, the Computer Asset Updater will display the following:

[[File:Computer Asset Updater.png]]

''Computer Asset Updater''

b. Click on the “Please Select a Profile” pulldown menu and select the “Clerk Computer” entry.

c. You will then be prompted for elevated rights. Click OK.

d. You will receive another prompt to allow AssetUpdater.exe to run. Click Yes.

e. A new Computer Asset Updater window will appear.

'''9. Complete the Computer Asset Updater (Part 2)'''

a. The new Computer Asset Update will look like the graphic below:

[[File:Post Install Updater part 2.png]]

''Computer Asset Updater, Part 2''

b. Enter your Unit Number. This will be used to create a ward login on this device. If you do not enter your ward number, a randomly generated number will be created for your ward login. Select the appropriate entries for all pull-down menus marked with a red asterisk (*). Click Submit.

c. Multiple screens will open and close before displaying a Post Install wizard.

'''10. Complete the Post Install Wizard'''

a. Select Clerk Computer from the list of entries and click the OK button as shown below:

[[File:Post Install Wizard Popup.png]]

''Post Install Wizard Pop Up''

b. Several screens will open and close and the system will reboot automatically. If a password was set for the ChurchSupport account, enter it when prompted.

c. Progress will be displayed in the Post Install Wizard as applications are installed on the device. Some settings will also be changed at this stage as well. See graphic below:

[[File:Windows Post Install Wizard.png]]

''Windows Post Install Wizard''

d. Do not close any windows or change any settings during this stage. As changes are made to the device, the wizard may move to the background. If desired, it can be moved to the foreground to monitor progress.

e. When complete, the Post Install Wizard will close, and the system will be rebooted.

'''11. On reboot:'''

a. Click on your Unit number in the lower left corner of the display. If you did not enter a ward number in step 9, select the account labeled Unit <random number>.

b. Press the Enter Key. The account has no password at this point.

c. You will be prompted to change the login password, click OK.

i. Enter a new password in the New password box.

ii. Press Tab

iii. Re-enter the password in the Confirm Password box.

iv. Press Enter

d. You will see a confirmation that the password has been changed.

e. Click OK and Accept the default privacy settings.

f. The system will now be ready for use.

[[Category:Meetinghouse Technology]]
[[Category:Computer]]

Virtual Meetings

2023-09-22T16:59:56Z

Bretbassett: Add word videos to the article

> [[Meetinghouse Technology]]

<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

__NOTOC__

Zoom is a cloud-based video communication tool that allows users to set up virtual video/audio conferencing, webinars, live chats, screen sharing, and other collaborative capabilities. Zoom offers a free basic account that supports unlimited one-on-one meetings and large group meetings (3–100 participants) up to 40 minutes in length. If the basic account is not sufficient for local units, the Church has made available one enterprise license per unit.

This article provides links to instruction, training articles, and forum PDFs from zoom.us, ChurchJesusofChrist.org Help Center, and the Church Tech Forum.

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://www.churchofjesuschrist.org/tools/help/zoom-overview?lang=eng Zoom Overview]
*[https://www.churchofjesuschrist.org/tools/help/youtube-live-overview?lang=eng YouTube Live Overview]
*[https://www.churchofjesuschrist.org/tools/help/google-meet-overview?lang=eng Google Meet Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/virtual-meetings/webcast-overview?lang=eng Webcast Overview]
*[https://www.churchofjesuschrist.org/tools/help/church-meetings-overview?lang=eng Church Meetings Overview]
*[https://www.churchofjesuschrist.org/tools/help/stake-conference-overview?lang=eng Stake Conference Overview]
</div>

<div class="no-column-break">
===Church Zoom Account===
*[[Church Zoom License]]
*[[Creating Church Zoom Account]]
*[[Deactivating Church Zoom Account]]
*[[Transferring Zoom Account to Church Zoom Account]]
</div>

<div class="no-column-break">
===Using Zoom for Church Meetings===
*[[Second-Hour Classes|Zoom Meeting Features (eg. Sunday school, Priesthood, Interviews)]]
*[[Zoom Webinar Features|Zoom Webinar Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Zoom Webinar Use for Stake Conference|Large Webinar Meetings (eg. Stake Conference, Devotionals, etc.)]]
*[[Zoom for Stake Conference]]
*[[Webcast to Zoom Transition]]
</div>

<div class="no-column-break">
===Zoom Features===
*[[Account Setting Options on Zoom|What Zoom Account Settings can be Enabled or Disabled by Local Units]]
*[[Attendance Reports]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Zoom Hardware===
*[[Audio input|Connecting to Chapel Audio]]
*[[Using Mobile Phone to Broadcast with Zoom]]
*[[Zoom Hardware Guidelines]]
</div>

<div class="no-column-break">
===Zoom Help Center Articles===
*[https://learn-zoom.us/show-me Start Up Videos]
*[https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-webinar-comparison#:~:text=Meetings%20are%20designed%20to%20be,Webinars%20allow%20view%2Donly%20attendees. Webinars vs Meetings]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/200917029-Getting-started-with-webinar Webinar Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Settings]
*[https://support.zoom.us/hc/en-us/articles/360034675592#h_01a29f16-a56a-42eb-9ab2-58c43f3d881a Changing Meeting/Webinar Settings]
*[https://support.zoom.us/hc/en-us/articles/360041848151-In-meeting-security-options In-Meeting Security Options]
*[https://explore.zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Best Practices for Securing Your Zoom Meeting]
*[https://support.zoom.us/hc/en-us/articles/360034919791-Using-Language-Interpretation-in-your-meeting-or-webinar Using Language Interpretation in your Meeting or Webinar]
*[https://support.zoom.us/hc/en-us/articles/207279736-Closed-captioning-and-live-transcription Hearing-Impaired Captioning]
*[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Breakout Rooms]
*[https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host%20-%20Lets%20use%20this%20article Alternate Host Designation]
*[https://support.zoom.us/hc/en-us/articles/360028478292-Live-streaming-meetings-webinars-on-YouTube Live Steaming Meetings or Webinars on YouTube]
</div>

<div class="no-column-break">
===Zoom Church Account Support===
*[[Zoom FAQ]]
*{{TechForum|forum=146}}
*[[Testing and Backup]]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
</div>

<div class="no-column-break">
===Reference Articles===
*[[Meetinghouse Hardware Guidelines|Hardware Guidelines (Detailed)]]
*[[Audio Backup Solutions]]
*[[Internet Bandwidth Guide]]
*[[Video Signal Converters]]
*[[Connect Receiving Sites]]

</div>

</div>
</div>
</div>

Virtual Meetings

2023-09-22T16:29:42Z

Bretbassett: Add a start up link

> [[Meetinghouse Technology]]

<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

__NOTOC__

Zoom is a cloud-based video communication tool that allows users to set up virtual video/audio conferencing, webinars, live chats, screen sharing, and other collaborative capabilities. Zoom offers a free basic account that supports unlimited one-on-one meetings and large group meetings (3–100 participants) up to 40 minutes in length. If the basic account is not sufficient for local units, the Church has made available one enterprise license per unit.

This article provides links to instruction, training articles, and forum PDFs from zoom.us, ChurchJesusofChrist.org Help Center, and the Church Tech Forum.

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://www.churchofjesuschrist.org/tools/help/zoom-overview?lang=eng Zoom Overview]
*[https://www.churchofjesuschrist.org/tools/help/youtube-live-overview?lang=eng YouTube Live Overview]
*[https://www.churchofjesuschrist.org/tools/help/google-meet-overview?lang=eng Google Meet Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/virtual-meetings/webcast-overview?lang=eng Webcast Overview]
*[https://www.churchofjesuschrist.org/tools/help/church-meetings-overview?lang=eng Church Meetings Overview]
*[https://www.churchofjesuschrist.org/tools/help/stake-conference-overview?lang=eng Stake Conference Overview]
</div>

<div class="no-column-break">
===Church Zoom Account===
*[[Church Zoom License]]
*[[Creating Church Zoom Account]]
*[[Deactivating Church Zoom Account]]
*[[Transferring Zoom Account to Church Zoom Account]]
</div>

<div class="no-column-break">
===Using Zoom for Church Meetings===
*[[Second-Hour Classes|Zoom Meeting Features (eg. Sunday school, Priesthood, Interviews)]]
*[[Zoom Webinar Features|Zoom Webinar Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Zoom Webinar Use for Stake Conference|Large Webinar Meetings (eg. Stake Conference, Devotionals, etc.)]]
*[[Zoom for Stake Conference]]
*[[Webcast to Zoom Transition]]
</div>

<div class="no-column-break">
===Zoom Features===
*[[Account Setting Options on Zoom|What Zoom Account Settings can be Enabled or Disabled by Local Units]]
*[[Attendance Reports]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Zoom Hardware===
*[[Audio input|Connecting to Chapel Audio]]
*[[Using Mobile Phone to Broadcast with Zoom]]
*[[Zoom Hardware Guidelines]]
</div>

<div class="no-column-break">
===Zoom Help Center Articles===
*[https://learn-zoom.us/show-me Start Up]
*[https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-webinar-comparison#:~:text=Meetings%20are%20designed%20to%20be,Webinars%20allow%20view%2Donly%20attendees. Webinars vs Meetings]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/200917029-Getting-started-with-webinar Webinar Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Settings]
*[https://support.zoom.us/hc/en-us/articles/360034675592#h_01a29f16-a56a-42eb-9ab2-58c43f3d881a Changing Meeting/Webinar Settings]
*[https://support.zoom.us/hc/en-us/articles/360041848151-In-meeting-security-options In-Meeting Security Options]
*[https://explore.zoom.us/docs/doc/Securing%20Your%20Zoom%20Meetings.pdf Best Practices for Securing Your Zoom Meeting]
*[https://support.zoom.us/hc/en-us/articles/360034919791-Using-Language-Interpretation-in-your-meeting-or-webinar Using Language Interpretation in your Meeting or Webinar]
*[https://support.zoom.us/hc/en-us/articles/207279736-Closed-captioning-and-live-transcription Hearing-Impaired Captioning]
*[https://support.zoom.us/hc/en-us/articles/206476093-Enabling-breakout-rooms Breakout Rooms]
*[https://support.zoom.us/hc/en-us/articles/208220166-Designating-an-alternative-host%20-%20Lets%20use%20this%20article Alternate Host Designation]
*[https://support.zoom.us/hc/en-us/articles/360028478292-Live-streaming-meetings-webinars-on-YouTube Live Steaming Meetings or Webinars on YouTube]
</div>

<div class="no-column-break">
===Zoom Church Account Support===
*[[Zoom FAQ]]
*{{TechForum|forum=146}}
*[[Testing and Backup]]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
</div>

<div class="no-column-break">
===Reference Articles===
*[[Meetinghouse Hardware Guidelines|Hardware Guidelines (Detailed)]]
*[[Audio Backup Solutions]]
*[[Internet Bandwidth Guide]]
*[[Video Signal Converters]]
*[[Connect Receiving Sites]]

</div>

</div>
</div>
</div>

Main Page

2023-09-20T15:40:48Z

Bretbassett: Removed content for Temple Technology

{{DISPLAYTITLE:Welcome to the TechWiki}}

<div style="font-size: 1.15em;">The purpose of this wiki is for the Church and community members to collaborate supporting technology in the Church. We invite all to participate. '''New users''', please review the [[Project:Guidelines|Wiki guidelines]] for information on editing the wiki.</div>
<div class="multi-column"><div class="no-column-break">
===[[Meetinghouse Technology]]===
:Pages that cover technology used in meetinghouses. You may also browse the Categories navigation in the sidebar.
</div>

<div class="no-column-break">
===[[Help]]===
:Get help using technology in your calling.
</div>

<div class="no-column-break">
===[[Family_Safety | Internet and Family Safety]]===
:These Wiki pages have not been updated in a long time.
</div>

__NOTOC__
__NOEDITSECTION__

[[Category:Contents]]

Reimaging Local Unit Computers

2023-05-09T15:43:55Z

Bretbassett: Removed the link for the provisioning tool.

> [[Meetinghouse Technology]] > [[Computers]]

As many of you know, a great amount of work has been done over the past few years to simplify the procedure for preparing new computers for use in meetinghouses. We are aware that some of these efforts have caused some confusion, and we are continuing to do everything we can to simplify this process. To that end, in late 2017 the team responsible for images in the Church made the decision to combine all images in the Church into one simplified provisioning tool. This one tool allows all the different entities within the Church to order whatever model of computer best fits their needs. With this effort, we have also unified many of the different accounts that each entity uses for administration. For meetinghouses and workforce, all computers will now use DandC89 as the default administration account. <u>All local units should use only the unit account which is created to log in once the provisioning tool has completed.</u> Please follow the instructions provided on [[Setting Up a New Clerk Computer]] to complete the setup. If you have issues during this process, please contact Local Unit Support at the Global Service Center, and they will be able to help you complete this process.

== '''Windows 10''' ==
'''''Note:''' If you have received a computer from the manufacturer or Facility Manager and the manufacturing date of the PC is older than a year, you should follow the “Reinstall Windows 10” instructions in this article to have the most updated version of Windows 10 and the newest provisioning tool to avoid further complications.''

If you have a computer that originally shipped with Windows 10 or was upgraded to Windows 10 and it needs to be reimaged, you may attempt to perform a restoral by following the “Reset Your PC” directions, or you may completely reimage the computer by following the “Reinstall Windows 10” directions, each respectively found below.

'''Reset Your PC'''

* Before beginning, back up any important files. You may also want to preemptively download the updated ''Windows 10/11 provisioning tool'' by contacting the GSD.
* Resetting lets you choose whether to keep your files or remove them. Then it reinstalls Windows. To get started, go to '''Settings''' > '''Update & security''' > '''Reset this PC''' > '''Get started''' and choose an option.
** If you can’t open Settings, you can get to reset options by restarting your PC from the sign-in screen. Press '''Windows+L''' to get to the sign-in screen, then hold down the '''Shift''' key while you select '''Power''' > '''Restart''' in the lower right corner of the screen. After your PC restarts, select '''Troubleshoot''' > '''Reset this PC'''.
** If you can’t get to the sign-in screen, use a recovery drive or installation media to reset your PC. (See “Reinstall Windows 10” Instructions.)
* We recommend selecting the '''Remove everything''' option, because all accounts and applications will be reinstalled by the provisioning tool.
* Once Windows is restored, please copy the provisioning file to the desktop of the new computer and run it. Directions for the provisioning tool are found under [[Setting Up a New Clerk Computer]].

== '''Reinstall Windows 10''' ==

* Before beginning, back up any important files and your MLS Security Token, if possible. You may also want to preemptively download the updated ''Windows 10/11provisioning tool''.
* On a working PC, go to the [https://www.microsoft.com/en-us/software-download/windows10 Microsoft software download website].
* Download the media creation tool, and then run it.
* Select '''Create installation media for another PC'''.
* Choose a language, edition, and architecture (64-bit or 32-bit).
* Follow the steps to create installation media, and then select '''Finish'''.
* Connect the installation media you created to your nonfunctional PC, and then turn it on.
* On the initial setup screen, enter your language and other preferences, and then select '''Next'''. If you are not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer’s website for info on how to change your PC’s boot order, and then try again.
* Select '''Install now'''.
* On the Enter the Product Key to Activate Windows page, enter a product key if you have one. If you upgraded to Windows 10 for free or bought and activated Windows 10 from the Microsoft Store, select '''Skip''', and Windows will automatically activate later. For more details, see Activation in Windows 10.
* On the License Terms page, select '''I accept the license terms''' (if you agree to them), then select '''Next'''.
* On the Which Type of Installation Do You Want? page, select '''Custom'''.
* On the Where Do You Want to Install Windows? page, select a partition, select a formatting option (if necessary), and then follow the instructions.
* When you’ve finished formatting, select '''Next'''.
* Follow the rest of the setup instructions to finish installing Windows 10.
* Once Windows is restored, please copy the provisioning file to the desktop of the new computer and run it. Directions for the provisioning tool are found under [[Setting Up a New Clerk Computer]].

Reimaging Local Unit Computers

2023-05-09T15:40:46Z

Bretbassett: Removed link to the provisioning tool.

> [[Meetinghouse Technology]] > [[Computers]]

As many of you know, a great amount of work has been done over the past few years to simplify the procedure for preparing new computers for use in meetinghouses. We are aware that some of these efforts have caused some confusion, and we are continuing to do everything we can to simplify this process. To that end, in late 2017 the team responsible for images in the Church made the decision to combine all images in the Church into one simplified provisioning tool. This one tool allows all the different entities within the Church to order whatever model of computer best fits their needs. With this effort, we have also unified many of the different accounts that each entity uses for administration. For meetinghouses and workforce, all computers will now use DandC89 as the default administration account. <u>All local units should use only the unit account which is created to log in once the provisioning tool has completed.</u> Please follow the instructions provided on [[Setting Up a New Clerk Computer]] to complete the setup. If you have issues during this process, please contact Local Unit Support at the Global Service Center, and they will be able to help you complete this process.

== '''Windows 10''' ==
'''''Note:''' If you have received a computer from the manufacturer or Facility Manager and the manufacturing date of the PC is older than a year, you should follow the “Reinstall Windows 10” instructions in this article to have the most updated version of Windows 10 and the newest provisioning tool to avoid further complications.''

If you have a computer that originally shipped with Windows 10 or was upgraded to Windows 10 and it needs to be reimaged, you may attempt to perform a restoral by following the “Reset Your PC” directions, or you may completely reimage the computer by following the “Reinstall Windows 10” directions, each respectively found below.

'''Reset Your PC'''

* Before beginning, back up any important files. You may also want to get the updated ''Windows 10/11 provisioning tool. You get this tool by contacting the GSD.''
* Resetting lets you choose whether to keep your files or remove them. Then it reinstalls Windows. To get started, go to '''Settings''' > '''Update & security''' > '''Reset this PC''' > '''Get started''' and choose an option.
** If you can’t open Settings, you can get to reset options by restarting your PC from the sign-in screen. Press '''Windows+L''' to get to the sign-in screen, then hold down the '''Shift''' key while you select '''Power''' > '''Restart''' in the lower right corner of the screen. After your PC restarts, select '''Troubleshoot''' > '''Reset this PC'''.
** If you can’t get to the sign-in screen, use a recovery drive or installation media to reset your PC. (See “Reinstall Windows 10” Instructions.)
* We recommend selecting the '''Remove everything''' option, because all accounts and applications will be reinstalled by the provisioning tool.
* Once Windows is restored, please copy the provisioning file to the desktop of the new computer and run it. Directions for the provisioning tool are found under [[Setting Up a New Clerk Computer]].

== '''Reinstall Windows 10''' ==

* Before beginning, back up any important files and your MLS Security Token, if possible. You may also want to preemptively download the updated ''Windows 10/11provisioning tool''.
* On a working PC, go to the [https://www.microsoft.com/en-us/software-download/windows10 Microsoft software download website].
* Download the media creation tool, and then run it.
* Select '''Create installation media for another PC'''.
* Choose a language, edition, and architecture (64-bit or 32-bit).
* Follow the steps to create installation media, and then select '''Finish'''.
* Connect the installation media you created to your nonfunctional PC, and then turn it on.
* On the initial setup screen, enter your language and other preferences, and then select '''Next'''. If you are not seeing the setup screen, your PC might not be set up to boot from a drive. Check your PC manufacturer’s website for info on how to change your PC’s boot order, and then try again.
* Select '''Install now'''.
* On the Enter the Product Key to Activate Windows page, enter a product key if you have one. If you upgraded to Windows 10 for free or bought and activated Windows 10 from the Microsoft Store, select '''Skip''', and Windows will automatically activate later. For more details, see Activation in Windows 10.
* On the License Terms page, select '''I accept the license terms''' (if you agree to them), then select '''Next'''.
* On the Which Type of Installation Do You Want? page, select '''Custom'''.
* On the Where Do You Want to Install Windows? page, select a partition, select a formatting option (if necessary), and then follow the instructions.
* When you’ve finished formatting, select '''Next'''.
* Follow the rest of the setup instructions to finish installing Windows 10.
* Once Windows is restored, please copy the provisioning file to the desktop of the new computer and run it. Directions for the provisioning tool are found under [[Setting Up a New Clerk Computer]].

Setting Up a New Clerk Computer

2023-04-11T18:44:39Z

Bretbassett: Removed link to self provisioning tool

== '''Overview''' ==
Most new Meetinghouse systems will come with Microsoft Autopilot provisioning enabled. This new technology allows systems to be set up and provisioned over the internet. If your computer does not have the provisioning tool pre-installed, it may be acquired by contacting the GSD. If you are setting up a system that was purchased before August 2022, please contact your Stake Technology Specialist for help in resetting the computer. Once the system has been reset, you can set it up by starting with step 6 below. Please note that you will need to know your Church Unit Number to complete setup.

== '''Instructions''' ==
'''1. Connect any peripherals (monitor, keyboard, mouse) to the computer. Connect power and a wired connection to the internet if available. If necessary, you will be prompted to join a wireless network during set up.'''

'''2. Turn on the computer.'''

'''3. Windows setup will begin. If wireless internet access will be used, connect to a wireless network when prompted.'''

'''4. If the system has been configured for Autopilot, the following provisioning screen will appear on the display. If the Autopilot Provisioning Screen does not appear, complete the system set up by following Steps 6 and 7.'''

[[File:Autopilot Provisioning Screen.png]]

''Autopilot Provisioning Screen''

'''5. Click the “Continue Anyway” button as soon as it appears. The system will complete some tasks, reboot, and automatically login to an account called ChurchSupport. Skip to Step 8. '''

'''6. Follow steps 6 and 7 if Autopilot does not automatically run:'''

a. Select Region, Keyboard, and any other prompts for preferences. Agree to any licenses.

b. When prompted to sign in with Microsoft, click “Domain Join Instead” in the lower left corner of the screen.

c. When prompted, create an account called ChurchSupport.<ins> </ins>

d. Set the password for the new account and when prompted, create, and answer three security questions.

e. When prompted for privacy settings, leave the defaults, and click accept.

f. Select the “Not Now” button when prompted to allow Cortana.

g. The setup will complete, and you will be signed into the device.

'''7. Run ChurchSupportSelfProvision.exe'''

a. Most new clerk computers come ready for provisioning. If the machine was not purchased with the church self provisioning tool on it, it may be acquired by contacting the GSD.

b. Locate the ChurchSupportSelfProvision.exe file.

c. Right click on the file and select “Run as Administrator”

d. When prompted, click Yes to launch “ChurchSupportSelfProvision.exe”.

e. The ChurchSupportSelfProvision.exe application will download a few files and reboot the system. The system will then login using the ChurchSupport account created in step 6c. Enter the password for this account and press Enter.

f. Keep the default privacy settings and click Accept. The device will then display the desktop and launch Computer Asset Updater.

'''8. Complete the Computer Asset Updater (Part 1)'''

a. When automatically launched, the Computer Asset Updater will display the following:

[[File:Computer Asset Updater.png]]

''Computer Asset Updater''

b. Click on the “Please Select a Profile” pulldown menu and select the “Clerk Computer” entry.

c. You will then be prompted for elevated rights. Click OK.

d. You will receive another prompt to allow AssetUpdater.exe to run. Click Yes.

e. A new Computer Asset Updater window will appear.

'''9. Complete the Computer Asset Updater (Part 2)'''

a. The new Computer Asset Update will look like the graphic below:

[[File:Post Install Updater part 2.png]]

''Computer Asset Updater, Part 2''

b. Enter your Unit Number. This will be used to create a ward login on this device. If you do not enter your ward number, a randomly generated number will be created for your ward login. Select the appropriate entries for all pull-down menus marked with a red asterisk (*). Click Submit.

c. Multiple screens will open and close before displaying a Post Install wizard.

'''10. Complete the Post Install Wizard'''

a. Select Clerk Computer from the list of entries and click the OK button as shown below:

[[File:Post Install Wizard Popup.png]]

''Post Install Wizard Pop Up''

b. Several screens will open and close and the system will reboot automatically. If a password was set for the ChurchSupport account, enter it when prompted.

c. Progress will be displayed in the Post Install Wizard as applications are installed on the device. Some settings will also be changed at this stage as well. See graphic below:

[[File:Windows Post Install Wizard.png]]

''Windows Post Install Wizard''

d. Do not close any windows or change any settings during this stage. As changes are made to the device, the wizard may move to the background. If desired, it can be moved to the foreground to monitor progress.

e. When complete, the Post Install Wizard will close, and the system will be rebooted.

'''11. On reboot:'''

a. Click on your Unit number in the lower left corner of the display. If you did not enter a ward number in step 9, select the account labeled Unit <random number>.

b. Press the Enter Key. The account has no password at this point.

c. You will be prompted to change the login password, click OK.

i. Enter a new password in the New password box.

ii. Press Tab

iii. Re-enter the password in the Confirm Password box.

iv. Press Enter

d. You will see a confirmation that the password has been changed.

e. Click OK and Accept the default privacy settings.

f. The system will now be ready for use.

[[Category:Meetinghouse Technology]]
[[Category:Computer]]

Talk:Creating Broadcast Audio Backups

2023-02-14T18:28:20Z

Bretbassett: Created page with "This is a test of providing feedback"

This is a test of providing feedback

Meetinghouse Technology

2023-01-26T22:16:50Z

Bretbassett: Added link for Videos

{{Other languages/Meetinghouse Technology}}
__NOTOC__

<div style="margin: 10px 0px 0px 0px;">

[[File:Meetinghouse Technology Logo.png|650x650px]]

The content of this wiki does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For overviews of different technology, or information on your calling as a technology specialist, go to [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/?lang=eng&_r=1&cid=vb-mhtech MHTech]. Training modules (for Technology Specialist) and videos on how to use the TechWiki can be found [[Videos for Tech Specialists|here]].

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng Technology Specialist Overviews (MHTech)]===
*[https://abn.churchofjesuschrist.org/study/manual/my-calling-as-a-stake-technology-specialist?lang=eng&adobe_mc_ref=https%3A%2F%2Fwww.churchofjesuschrist.org%2Fstudy%2Fmanual%2Fmy-calling-as-a-stake-technology-specialist%3Flang%3Deng&adobe_mc_sdid=SDID%3D61173FFEAE41352A-0CC0A9088324ED66%7CMCORGID%3D66C5485451E56AAE0A490D45%2540AdobeOrg%7CTS%3D1652717847 My Calling Overview]
*[https://www.churchofjesuschrist.org/tools/help/meetinghouse-technology-training?lang=eng Training For Technology Specialists]
*[[Videos for Tech Specialists|Video Training for Technology Specialists]]
*[[Global Services Department]]
*[https://www.churchofjesuschrist.org/tools/help/using-machine-translation-services?lang=eng Using Machine Translation Services]
*[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng Tools and Resources]
*[https://www.churchofjesuschrist.org/tools/help/updating-communication-preferences?lang=eng Updating Communication Preferences]
*[https://www.churchofjesuschrist.org/tools/help/adding-calling-in-lcr?lang=eng Adding Calling in LCR]
*[https://www.churchofjesuschrist.org/tools/help/area-technology-specialists?lang=eng Area Technology Specialists]
*[https://www.churchofjesuschrist.org/tools/help/technology-standards?lang=eng Technology Standards]
*[https://www.churchofjesuschrist.org/tools/help/meetinghouse-technology-training?lang=eng More....]
</div>

<div class="no-column-break">
===[[Audio Video Distribution|AV Distribution]]===
*[[Setting Up Audio]]
*[[Using Microphones]]
*[[Using Accessibility Technology]]
*[[Troubleshooting AV Distribution]]
*[[Connecting Devices to AV System]]
*[[Audio in Chapel]]
*[[Audio in Other Rooms]]
*[[Using an Audio Mixer]]
*[[Crab Box]]
*[[Audio Video Distribution|More....]]
</div>

<div class="no-column-break">
===[[Meetinghouse Computers|Computers]]===
*[[Setting Up a New Clerk Computer|Setting Up a New Clerk Computers]]
*[[Adding Clerk Computers to Management System|Adding Clerk Computers to Man. System]]
*[[Checking System Health]]
*[[Erasing a Hard Drive]]
*[[Reimaging Local Unit Computers]]
*[[Software Tools|Software and Tools]]
*[[Computer Replacement Cycle]]
</div>

<div class="no-column-break">
===[[Other Products]]===
*[[Managing Phone Service]]
*[[Enabling Audio Conferencing]]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]][[Other Products|<br />]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===[[Virtual Meetings]]===
*[[Creating Church Zoom Account]]
*[[Church Zoom License]]
*[[Meetinghouse Hardware Guidelines|Zoom Hardware Guidelines]]
*[[Audio input|Connecting to Chapel Audio]]
*[[Zoom Webinar Features|Zoom Meeting Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Attendance Reports|Attendance Report]]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Setting]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
*[[Virtual Meetings|More....]]
</div>

<div class="no-column-break">
===[[Broadcasting Events]]===
*[[Broadcasting Church Events Through Satellite|Broadcast through Satellite]]
*[[Troubleshooting Broadcasts]]
*[[Broadcasting Church Events through the Internet|Broadcasting through Internet]]
*[[Downloading Broadcasts]]
*[[Creating Broadcast Audio Backups]]
*[[Broadcasting Post-event Survey]]
*[[Channel & Language Pairs]]
</div>

<div class="no-column-break">
===[[Meetinghouse Networking]]===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Firewall Activation on CNM]]
*[https://tech.churchofjesuschrist.org/wiki/images/6/6d/Meraki_MX_and_Switch_Installation.pdf Firewall Installation]
*[[Managed switch Installation|Managed Switch Installation]]
*[[Activating WAP]]
*[[Improving Internet Access]]
*[[Firewall Switches AP Troubleshooting|Firewall, Switches, AP Troubleshooting]]
*[[Improving Bandwidth]] (8 Steps)
*[[Meetinghouse Networking|More....]]
</div>

<div class="no-column-break">
===[[Satellites]]===
*[[Optimizing Satellite]]
*[[Changing Cisco D9865 Satellite Receiver Settings|Changing Cisco D9865 Receiver Settings]]
*[[Satellite FAQ]]
*[[Satellite Receiver Front Panel Indicators]]
</div>

</div>
</div>
</div>

File:Facilities Zone removal.jpg

2022-12-22T23:05:04Z

Bretbassett:

Meetinghouse Networking

2022-12-22T23:00:08Z

Bretbassett:

> [[Meetinghouse Technology]]

__NOTOC__
<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

This section has articles to help manage network devices in each meetinghouse.
<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://www.churchofjesuschrist.org/tools/help/networking-overview?lang=eng Network Overview]
*[https://www.churchofjesuschrist.org/tools/help/cnm-overview?lang=eng CNM Overview]
*[https://www.churchofjesuschrist.org/tools/help/firewall-overview?lang=eng Firewall Overview]
*[https://www.churchofjesuschrist.org/tools/help/switch-overview?lang=eng Switch Overview]
*[https://www.churchofjesuschrist.org/tools/help/wap-overview?lang=eng WAP Overview]
</div>

<div class="no-column-break">
===Networking/CNM===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Church Network Manager]]
</div>

<div class="no-column-break">
===Firewall===
*[[Using Filters]]
*[[Firewall Activation on CNM]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/0f/Meraki_MX_and_Switch_Installation_guide_NEW.pdf New Firewall Installation]
*[https://tech.churchofjesuschrist.org/wiki/images/9/92/Replace_Existing_Firewall.pdf Replace an existing installed firewall]
*[[Moving Firewalls]]
*[[IOTConnect SSID|IOTConnectSSID]]
*[[Lehi and Liahona Wireless Networks|Lehi and Liahona Wireless]]
</div>

<div class="no-column-break">
===Switch===
*[[Unmanaged Switches]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/0f/Meraki_MX_and_Switch_Installation_guide_NEW.pdf Managed Switch Installation]
</div>

</div>
</div>

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===Wireless Access Point (WAP)===
*[[Activating WAP|Activating a WAP]]
*[[Disabling Wireless Access]]
*[[Meraki WAP]]
*[[Wireless Best Practices]]
</div>

<div class="no-column-break">
===Reference Articles===
*[[Facilities Zone]]
*[[Power Over Ethernet]]
*[[MAC Addresses]]
*[[Registering Non Mobile Wireless Devices|Registering Non-Mobile Wireless Devices]]
*[[Internet Speed Tests]]
*[[Improving Internet Access]]
*[[Removing the Facilities Zone]]
</div>

<div class="no-column-break">
===Troubleshooting===
*[[Firewall Switches AP Troubleshooting|Firewall, Switches, AP Troubleshooting]]
*[[Improving Bandwidth|Improving Bandwidth (8 Steps)]]
*[[Troubleshooting Connections]]
</div>

</div>
</div>
</div>

Meetinghouse Networking

2022-12-22T22:55:57Z

Bretbassett:

> [[Meetinghouse Technology]]

__NOTOC__
<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

This section has articles to help manage network devices in each meetinghouse.
<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://www.churchofjesuschrist.org/tools/help/networking-overview?lang=eng Network Overview]
*[https://www.churchofjesuschrist.org/tools/help/cnm-overview?lang=eng CNM Overview]
*[https://www.churchofjesuschrist.org/tools/help/firewall-overview?lang=eng Firewall Overview]
*[https://www.churchofjesuschrist.org/tools/help/switch-overview?lang=eng Switch Overview]
*[https://www.churchofjesuschrist.org/tools/help/wap-overview?lang=eng WAP Overview]
</div>

<div class="no-column-break">
===Networking/CNM===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Church Network Manager]]
</div>

<div class="no-column-break">
===Firewall===
*[[Using Filters]]
*[[Firewall Activation on CNM]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/0f/Meraki_MX_and_Switch_Installation_guide_NEW.pdf New Firewall Installation]
*[https://tech.churchofjesuschrist.org/wiki/images/9/92/Replace_Existing_Firewall.pdf Replace an existing installed firewall]
*[[Moving Firewalls]]
*[[IOTConnect SSID|IOTConnectSSID]]
*[[Lehi and Liahona Wireless Networks|Lehi and Liahona Wireless]]
</div>

<div class="no-column-break">
===Switch===
*[[Unmanaged Switches]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/0f/Meraki_MX_and_Switch_Installation_guide_NEW.pdf Managed Switch Installation]
</div>

</div>
</div>

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===Wireless Access Point (WAP)===
*[[Activating WAP|Activating a WAP]]
*[[Disabling Wireless Access]]
*[[Meraki WAP]]
*[[Wireless Best Practices]]
</div>

<div class="no-column-break">
===Reference Articles===
*[[Facilities Zone]]
*[[Power Over Ethernet]]
*[[MAC Addresses]]
*[[Registering Non Mobile Wireless Devices|Registering Non-Mobile Wireless Devices]]
*[[Internet Speed Tests]]
*[[Improving Internet Access]]
</div>

<div class="no-column-break">
===Troubleshooting===
*[[Firewall Switches AP Troubleshooting|Firewall, Switches, AP Troubleshooting]]
*[[Improving Bandwidth|Improving Bandwidth (8 Steps)]]
*[[Troubleshooting Connections]]
</div>

</div>
</div>
</div>

Chromebook FAQ

2022-11-23T00:30:35Z

Bretbassett: CHANGED content in the FAQ

> [[Meetinghouse Technology]] > [[Meetinghouse Computers|Computers]]
** Should you choose a Chromebook or a Windows Computer when it is time to replace your existing computer?
***Units may order either device when it is time to replace the current clerk computer. A Chromebook is the preferred option and will allow a unit to complete all handbook required tasks. A Windows Computer should be ordered when the unit is using the device for activities beyond tasks required by the handbook. Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.
**What will ship with the Chromebook?
***Chromebooks will be shipped with a wireless mouse and keyboard. If necessary, a dongle will be shipped to support a wired connection to the building network. An existing monitor may be used with the Chromebook.
**Should I keep my old printer?
***If a local unit’s current printer is not compatible with Chromebook, please work with your FM to purchase a compatible multi-function printer with wireless capability. Click here for a list of compatible printers.
**Should I connect the computer to the hard-wired network or WIFI?
***When possible, connect the computer to the hard-wired network.
**If I need to use WIFI, which network should I connect to?
***Because LEHI network passwords change frequently, it is recommended to use LIAHONA. You can set up the computer so that it automatically validates itself without having to use the Terms and Conditions splash screen. See [[Registering Non Mobile Wireless Devices|this WIKI article]] to bypass the authentication screen.
**What do I do to get rid of the old Windows PC when it is replaced?
***A Tech Specialist is responsible for erasing the Hard Drive of any computer that is being replaced. Please see [[Erasing a Hard Drive|this WIKI article]] to erase a Windows PC Hard Drive. Facilities Managers (FMs) are responsible for the retirement of all hardware in the building.
**Will the Chromebook come already managed by the Church?
***All Clerk Computers should be managed by the Church. When a Chromebook is purchased through CDW, it will come preconfigured for Church Management. Chromebooks ordered through another provider will need to be enrolled in the Church Management system. This is done by the Technology Specialist following [[Enrolling a Chromebook|this WIKI article]].
***
**Do I need an account on the Chromebook to do my work?
***No. Anyone using the GUEST account can open and use any of the Church provided websites like LCR using their Church Account.
**Who can set up a saved account on the Chromebook?
***Anyone with one of the following callings can set up an account on the Chromebook using their personal church account IDs.
***Ward/Branch Clerks, including Assistant Clerks
***Stake/District Clerks, including Assistant Clerks 
***Technology Specialists
***Bishops and Branch Presidents
** What software comes pre-installed on the Chromebook
*** A browser will be the primary application used on the Chromebook. Users will log into Church-provided web applications (including LCR) using their Church credentials. Other approved applications may also come preinstalled. For information on other applications which can be added to a Church computer, please [[Applications for Clerk Chromebook|see this WIKI article.]]
***
** What else should be known about Chromebooks
***Please act appropriately to keep the Chromebook safe, such as keeping it locked in a drawer or closet when not in use. As with other clerk computing equipment, the Chromebook should not leave the building unless approved by the unit leader.
***Windows-based computers are replaced every five years—the replacement cycle for the Chromebooks is up to eight years based on OS updates.
***More information and support articles will be made available as the Chromebook offering becomes available.  If you have questions, please contact the GSD, [[Mailto:MHT@churchofjesuschrist.org|MHT@churchofjesuschrist.org]], and the [[Meetinghouse Computers|Computer Product Page on the Tech Wiki.]]

Checking System Health

2022-11-22T21:23:08Z

Bretbassett: I added Windows 10 to the 'last version'

> [[Meetinghouse Technology]] > [[Computers]]

Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.

There are many systems trying to access or update the computer system. Some of these updates are appropriate, but some are malicious attacks seeking unapproved access to the clerk computer. Performing system health checks will help protect machines from being misused.

== TASK: CONFIRM COMPUTER FUNCTIONALITY ==

# Verify that the system powers on properly.
# Verify that the hard drive is not compromised:
#* Open '''Explorer''' and select '''This PC''' in the sidebar.
#* Right-click the '''C:''' drive and select '''Properties''' on the menu.
#* Select the '''Tools''' tab and click '''Check'''.
#* Scan the drive.
# Confirm that the mouse, keyboard, and monitors function properly.
#* If there are problems with any component, make sure the computer is running the latest device drivers.
# Confirm that the computer is connected to the internet by [https://churchofjesuschrist.org/help/support/meetinghouse-technology/networking/internet-speed-tests?lang=eng running a speed check] or by opening a browser and testing an internet search.

== TASK: CONFIRM PRINTER/COPIER FUNCTIONALITY ==

# Confirm that printers are functioning properly.
#* If the printer is connected to the network via Wi-Fi, it may not function properly unless it has been registered to the list of devices in CNM.ChurchofJesusChrist.org that [https://churchofjesuschrist.org/help/support/meetinghouse-technology/networking/registering-non-mobile-wireless-devices?lang=eng bypass the Liahona splash screen test.]
# If there are problems with any component, make sure that the computer is running the latest device drivers.

== TASK: CONFIRM SECURITY OF SYSTEM ==

# Confirm that each system user has his or her own password and that it is properly protected.
# Make sure that the computer is always connected to the firewall and that the firewall is functional.
# Identify and remove any viruses.
#* For Windows Defender, use the following steps:
#** Right-click the Defender icon (a shield) at the right side of the taskbar (it may be hidden in a pop-up tray).
#** Select '''View security dashboard'''.
#** Click '''Virus and threat protection''' in the sidebar.
#** Click '''Run a new advanced scan'''.
#*** This may take an hour or more to complete; be sure to give yourself sufficient time to run the program.

== TASK: REMOVE ANY UNAPPROVED SOFTWARE ==
Clerk computers should only be used for Church functions such as managing membership records and finances. Local stake leaders can approve additional software if it is needed for specific Church use. Improperly licensed software should be removed.

# Remove any software that is not being used for Church purposes.

== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS 10 ==

# Check your system settings for any potential updates:
#* Open '''Settings'''.
#* Click '''Update and Security'''.
#* Select '''Windows Update''' on the left.
#* Select '''Check for Updates''' and install any new updates of Windows 10
#* Click '''View update history'''.
#* Check that each update has installed successfully.

== TASK: CONFIRM THAT COMPUTERS ARE LEFT ON WHEN NOT IN USE ==

# Where possible, the clerk computer should be left on so it can receive updates when it is not in use. It may not be advisable to leave computers on in areas where electricity costs are high or where the meetinghouse runs on a generator that is only powered on as needed. In these cases, when power is applied to the computer system, it may need to reboot while performing updates.

Should you order a Chromebook or a Windows Computer

2022-11-17T16:09:11Z

Bretbassett: added a link

Units may order either device when it is time to replace the current clerk computer.

A Chromebook is the preferred device for units that use the device primarily to access and use Leader and Clerk Resources (LCR). [[Applications for Clerk Chromebook|Open-source productivity software]] can be installed on a Chromebook for word processing and spreadsheet tasks. Also, not all printers are compatible with the Chromebook Operating System. Follow this [https://support.google.com/chromebook/answer/7225252?hl=en&ref_topic=3403353#zippy=%2Ccheck-that-your-printer-is-compatible link] to verify that your current printer is compatible.

A Windows Computer should be ordered when in addition to the Chromebook requirements stated above, the unit is using the device for activities not supported on a Chromebook. An example would be streaming Church meetings, having an incompatible printer, etc.

Please consult with other computer users prior to making your decision and make sure to communicate your choice to your Stake or District Technology Specialist who will communicate with the Facility Manager.

File:Windows Post Install Wizard.png

2022-11-16T23:51:07Z

Bretbassett:

Screenshot

File:Post Install Wizard Popup.png

2022-11-16T23:49:58Z

Bretbassett:

Screenshot

File:Post Install Updater part 2.png

2022-11-16T23:48:53Z

Bretbassett:

Screenshot

File:Computer Asset Updater.png

2022-11-16T23:47:23Z

Bretbassett:

Screenshot

File:Autopilot Provisioning Screen.png

2022-11-16T23:44:31Z

Bretbassett:

Shows Autopilot screen

Setting Up a New Clerk Computer

2022-11-14T22:41:59Z

Bretbassett: I removed steps 1 and 3. Both were dealing with MLS which is no longer used on clerk computers.

> [[Meetinghouse Technology]] > [[Computers]]

[[File:Out-of-the-box computer.png|755x755px]]

New computers will come preconfigured with software that allows Church headquarters to remotely manage and secure the computers. For this reason, it is important to use the standard Church image shipped with the computer rather than building a new one.

The steps listed below explain how to set up a new clerk computer. These steps should be followed in order and completed under the direction of the technology specialist (TS).

== STEP 1: SET UP NEW COMPUTER ==
To set up the Windows 10 system:

1. Connect the new clerk computer to a network wall jack using an Ethernet LAN cable. If a network jack is not available in your location, you will need to connect to a wireless connection later in this process.  

2. Power on the computer.  

3. On the regional settings screen, select the appropriate options and then click '''Next'''.

 [[File:Hi-There.png|514x514px]]

4. For systems not already connected to the network using an Ethernet LAN cable (preferred), connect to your known wireless network and then click '''Next'''.

 [[File:Lets-get-connected.png|508x508px]]

5. The computer will spend a few minutes setting up accounts and may restart.  

[[File:About-to-be-signed-out.png|576x576px]]

6. When you see the User Account Control prompt asking if LDSProvisioning.exe should be allowed to make changes to the PC, click '''Yes'''.  

[[File:Want-to-allow-this-app-to-make-changes.png|378x378px]]

7. You will be presented with the Windows Post-Install Wizard. The required options will already be selected, but you can also select optional software to install if needed. If no action is taken, the process will continue automatically when the countdown timer reaches zero, or you will need to click '''Begin Install''' to continue. 

[[File:Windows-Post-Install-Wizard.png|576x576px]]

8. On the Computer Asset Updater screen, enter your unit's information. When selecting the language, please be aware that this will change the system's display language. When you are finished, click '''Apply.'''  

[[File:Computer-Asset-Updater.png|490x490px]]

9. The provisioning process will continue and can take up to 10 minutes to complete. No other action is necessary until the system reboots and you are presented with the log-in screen. Select the user account named after your unit number: '''Unit <YOUR UNIT NUMBER>'''.  

[[File:InitUser-computer-login-page.png|576x576px]]

10. You will be asked to change the password for this account. Click '''OK'''.  

[[File:Users-password-must-be-changed.png|576x576px]]

11. Create a new password for the user account. Make sure you write the password down and store it in a secure location for future reference if needed. Once the new password is entered on both lines, click the arrow icon to complete the process and log in.

[[File:Create-a-password-reset-disk.png|576x576px]]

12. When restoring a backup, MLS will ask if it is the primary installation or not. The clerk should select '''Primary Installation'''.

[[File:Primary-Installation.png|600x600px]]

== STEP 2: ERASE THE HARD DRIVE OF OLD COMPUTER AND RETURN TO FMG ==
If you are replacing an old clerk computer:

It is recommended that old computers be kept until all the files on the new computer have been verified and are working properly. This process may take a few weeks. As soon as the unit’s clerk is confident that all the needed data is present and the programs are operating correctly on the new computer, the hard drive of the old computer should be erased. The old computer is then turned over to the facilities management group for proper disposal. (See “[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/computer/erasing-a-hard-drive?lang=eng '''Erasing the Hard Drive'''].”)  

=== OPTIONAL: SETTING UP MULTIPLE USER ACCOUNTS ===
If the system will be shared with multiple units:

If this device is used by multiple units, you will need to set up an additional account for each unit:

1. Hold down the '''Windows Key''' and '''X''' (⊞ Win + X) and select '''Computer Management''' from the drop-down list.  

[[File:Arrow-computer-management.png|306x306px]]

2. Click '''Local Users and Groups,''' then click '''Users.'''  

3. Select the '''Action''' tab and click '''New User'''.  

[[File:New-User.png|269x269px]]

4. Use the Unit Number of the additional unit in the '''User name''' and '''Full name''' fields. Ensure that u'''sers must change their password at next logon''' box is checked. You may leave the '''Password''' field blank to enable clerks from other units to set their own passwords. When finished, click the '''Create''' button.  

[[File:User-must-change-password-at-next-logon.png|374x374px]]

5. Each new account will need to be added to the Administrator group. Double-click on the account you just created.  

6. In the pop-up window, click the '''Member Of''' tab.  

[[File:Member-of.png]]

7. Click the '''Add''' button. In the pop-up window, enter the object name “administrators.”

[[File:Add-and-Select-Groups.png|576x576px]]

8. Click the '''Check Names''' button, and then click '''OK'''.

[[File:Check-names.png|576x576px]]
[[Category:Meetinghouse Technology]]
[[Category:Computer]]

Reimaging Local Unit Computers

2022-11-14T22:30:34Z

Bretbassett: Added the provisioning tool link.

Meetinghouse Technology

2022-10-24T22:57:47Z

Bretbassett: Added GSD option

{{Other languages/Meetinghouse Technology}}
__NOTOC__

<div style="margin: 10px 0px 0px 0px;">

[[File:Meetinghouse Technology Logo.png|650x650px]]

The content of this wiki does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For overviews of different technology, or information on your calling as a technology specialist, go to [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/?lang=eng&_r=1&cid=vb-mhtech MHTech]. Training modules (for Technology Specialist) and videos on how to use the TechWiki can be found [[Videos for Tech Specialists|here]].

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng Technology Specialist Overviews (MHTech)]===
*[https://abn.churchofjesuschrist.org/study/manual/my-calling-as-a-stake-technology-specialist?lang=eng&adobe_mc_ref=https%3A%2F%2Fwww.churchofjesuschrist.org%2Fstudy%2Fmanual%2Fmy-calling-as-a-stake-technology-specialist%3Flang%3Deng&adobe_mc_sdid=SDID%3D61173FFEAE41352A-0CC0A9088324ED66%7CMCORGID%3D66C5485451E56AAE0A490D45%2540AdobeOrg%7CTS%3D1652717847 My Calling Overview]
*[https://www.churchofjesuschrist.org/tools/help/meetinghouse-technology-training?lang=eng Training For Technology Specialists]
*[https://www.churchofjesuschrist.org/tools/help/global-services-department?lang=eng Global Services Department]
*[https://www.churchofjesuschrist.org/tools/help/using-machine-translation-services?lang=eng Using Machine Translation Services]
*[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng Tools and Resources]
*[https://www.churchofjesuschrist.org/tools/help/updating-communication-preferences?lang=eng Updating Communication Preferences]
*[https://www.churchofjesuschrist.org/tools/help/adding-calling-in-lcr?lang=eng Adding Calling in LCR]
*[https://www.churchofjesuschrist.org/tools/help/area-technology-specialists?lang=eng Area Technology Specialists]
*[https://www.churchofjesuschrist.org/tools/help/technology-standards?lang=eng Technology Standards]
*Global Service Department contact info
*[https://www.churchofjesuschrist.org/tools/help/tools-and-resources?lang=eng More....]
</div>

<div class="no-column-break">
===[[Audio Video Distribution|AV Distribution]]===
*[[Setting Up Audio]]
*[[Using Microphones]]
*[[Using Accessibility Technology]]
*[[Troubleshooting AV Distribution]]
*[[Connecting Devices to AV System]]
*[[Audio in Chapel]]
*[[Audio in Other Rooms]]
*[[Using an Audio Mixer]]
*[[Crab Box]]
*[[Audio Video Distribution|More....]]
</div>

<div class="no-column-break">
===[[Meetinghouse Computers|Computers]]===
*[[Setting Up a New Clerk Computer|Setting Up a New Clerk Computers]]
*[[Adding Clerk Computers to Management System|Adding Clerk Computers to Man. System]]
*[[Checking System Health]]
*[[Erasing a Hard Drive]]
*[[Reimaging Local Unit Computers]]
*[[Software Tools|Software and Tools]]
*[[Computer Replacement Cycle]]
</div>

<div class="no-column-break">
===[[Other Products]]===
*[[Managing Phone Service]]
*[[Enabling Audio Conferencing]]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]][[Other Products|<br />]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===[[Virtual Meetings]]===
*[[Creating Church Zoom Account]]
*[[Church Zoom License]]
*[[Meetinghouse Hardware Guidelines|Zoom Hardware Guidelines]]
*[[Audio input|Connecting to Chapel Audio]]
*[[Zoom Webinar Features|Zoom Meeting Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Attendance Reports|Attendance Report]]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Setting]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
*[[Virtual Meetings|More....]]
</div>

<div class="no-column-break">
===[[Broadcasting Events]]===
*[[Broadcasting Church Events Through Satellite|Broadcast through Satellite]]
*[[Troubleshooting Broadcasts]]
*[[Broadcasting Church Events through the Internet|Broadcasting through Internet]]
*[[Downloading Broadcasts]]
*[[Creating Broadcast Audio Backups]]
*[[Broadcasting Post-event Survey]]
*[[Channel & Language Pairs]]
</div>

<div class="no-column-break">
===[[Meetinghouse Networking]]===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Firewall Activation on CNM]]
*[https://tech.churchofjesuschrist.org/wiki/images/6/6d/Meraki_MX_and_Switch_Installation.pdf Firewall Installation]
*[[Managed switch Installation|Managed Switch Installation]]
*[[Activating WAP]]
*[[Improving Internet Access]]
*[[Firewall Switches AP Troubleshooting|Firewall, Switches, AP Troubleshooting]]
*[[Improving Bandwidth]] (8 Steps)
*[[Meetinghouse Networking|More....]]
</div>

<div class="no-column-break">
===[[Satellites]]===
*[[Optimizing Satellite]]
*[[Changing Cisco D9865 Satellite Receiver Settings|Changing Cisco D9865 Receiver Settings]]
*[[Satellite FAQ]]
*[[Satellite Receiver Front Panel Indicators]]
</div>

</div>
</div>
</div>

Creating Church Zoom Account

2022-09-06T14:52:24Z

Bretbassett:

> [[Meetinghouse Technology]] > [[Virtual Meetings]]

=== Issue / Question ===
How does a Stake Technology Specialist create a General Church Zoom account?

Note:

''Many local leaders purchased Zoom accounts before General Church Zoom accounts were available. Local units are encouraged to transfer these accounts to a Church Zoom account. If they do not need to transfer an account but would like to create a new one, please follow steps below.''

=== Solution / Fix ===
Step 1. Go to <nowiki>https://meet.churchofjesuschrist.org</nowiki>. 

Step 2. Select Enroll under the Zoom Accounts for Church Units option.

[[File:Meet Portal.png|707x707px]]

IMPORTANT: The Global Service Desk (GSD) does not support account related issues. Please submit feedback meet.churchofjesuschrist.org.

Step 3. The following screen appears. Under Add Account select the unit you would like to create a General Church Zoom account for.

Step 4. Click on Create Account

Step 5. An email will be sent to the email address listed to finalize the General Church Zoom account activation.
[[Category:Meetinghouse Technology]]
[[Category:Virtual Meetings]]
[[Category:Zoom]]

Using Filters

2022-08-04T19:27:48Z

Bretbassett: Removed reference to filter.churchofjesuschrist.org to test for active filtering

> [[Meetinghouse Technology]] > [[Meetinghouse Networking]]

Leaders can limit the use of the meetinghouse network by selecting more restrictive filtering policies. In Church Network Manager, local leaders can apply one of three filtering options in order to meet their needs:

* '''Managed''': Blocks access to websites and inappropriate content such as gambling, file sharing, adult content, gaming, entertainment, and some social media sites.
* '''Moderate''': Blocks all sites included in the Managed policy described above as well as any app store downloads and updates. Church-related apps cannot be downloaded or updated with this policy, but the apps are functional if previously downloaded. Implementing this policy may significantly improve internet performance for Church-related purposes in comparison to only implementing the Managed policy.
* '''Strict''': Only allows access to a limited set of websites, such as common family history sites and sites used in missionary work. Church-related apps cannot be downloaded or updated with this policy, but the apps are functional if previously downloaded. Implementing this policy may further improve internet performance in comparison to implementing the Moderate policy.

== '''STEP 1: LOGIN TO TECHNOLOGY MANAGER ''' ==

# Go to [http://cnm.churchofjesuschrist.org/ CNM.ChurchofJesusChrist.org].
# Log in with your Church Account. (If you are not a technology specialist, you may not have proper access.)

== '''STEP 2: ACCESS FIREWALL SETTINGS''' ==

# On the dashboard page, click on the name of the desired property.
# Click the serial number of the desired firewall to access the network details.
# In the upper right corner, click '''Menu''' and then click '''Filter Policy'''.

[[File:Select IP Assignment.png|border|frameless|592x592px]]

== '''STEP 3: USE THE FILTERING POLICY TOOL''' ==

# Select the desired Filter Policy from the dropdown menu.

[[File:Using Filters image 1.png|none|thumb|345x345px]]
Call the Global Services Department [[(GSD)|(GSD) (Global Services Department wiki article)]] if you have any issues.

=== NOTE: ===
If leaders routinely receive feedback to block or unblock a website or app, a filtering policy change request can be made by clicking '''Filter Request.'''

Satellite Receiver Front Panel Indicators

2022-06-01T21:50:21Z

Bretbassett:

> [[Meetinghouse Technology]] > [[Satellites|Satellite]]

There are several LED indicators on the front panel of the satellite receiver that help determine the status of the satellite receiver.

[[File:Optimizing Satellite img 1.png|frameless|495x495px]]

[[File:Satellite front panel indicators.png|frameless|495x495px]]

== '''CHANGE A SETTING''' ==

# Use the buttons to move to the setting you want to change. Press the '''Select''' button.
# For numeric options, you can use the buttons to either change the value one digit at a time or navigate to the Keyboard to use an on-screen keyboard to change the values.
# To access the menus at the bottom of the screen, navigate to the appropriate selection using the buttons and press '''Select'''. A help message is displayed at the bottom of the screen.
# Press '''Menu''' to move to the previous menu.

== '''SIGNAL INDICATOR''' ==
The SIGNAL indicator can be in one of three modes: '''On''', '''Off''', or '''Flashing'''.

* '''On''' – Receiver is authorized to view the current program.
* '''Off''' – No satellite signal has been found.
* '''Flashing''' – Receiver has a satellite signal but is not authorized to view the current program.

== '''OFF INDICATOR''' ==
The OFF indicator identifies the receiver has power but is not turned on. The indicator is a blinking green dot on the front panel.

[[File:Off indicator.png|frameless|487x487px]]

Satellite Receiver Front Panel Indicators

2022-06-01T21:12:13Z

Bretbassett:

> [[Bret|Meetinghouse Technology]] > [[Bret|Satellite]]

There are several LED indicators on the front panel of the satellite receiver that help determine the status of the satellite receiver.

[[File:Optimizing Satellite img 1.png|frameless|495x495px]]

[[File:Satellite front panel indicators.png|frameless|495x495px]]

== '''CHANGE A SETTING''' ==

# Use the buttons to move to the setting you want to change. Press the '''Select''' button.
# For numeric options, you can use the buttons to either change the value one digit at a time or navigate to the Keyboard to use an on-screen keyboard to change the values.
# To access the menus at the bottom of the screen, navigate to the appropriate selection using the buttons and press '''Select'''. A help message is displayed at the bottom of the screen.
# Press '''Menu''' to move to the previous menu.

== '''SIGNAL INDICATOR''' ==
The SIGNAL indicator can be in one of three modes: '''On''', '''Off''', or '''Flashing'''.

* '''On''' – Receiver is authorized to view the current program.
* '''Off''' – No satellite signal has been found.
* '''Flashing''' – Receiver has a satellite signal but is not authorized to view the current program.

== '''OFF INDICATOR''' ==
The OFF indicator identifies the receiver has power but is not turned on. The indicator is a blinking green dot on the front panel.

[[File:Off indicator.png|frameless|487x487px]]

Satellite Receiver Front Panel Indicators

2022-06-01T21:06:44Z

Bretbassett: Breadcrumbs

> [[User:Brandg423/MHTest|Meetinghouse Technology]] > [[User:Brandg423/Satellite|Satellite]]

There are several LED indicators on the front panel of the satellite receiver that help determine the status of the satellite receiver.

[[File:Optimizing Satellite img 1.png|frameless|495x495px]]

[[File:Satellite front panel indicators.png|frameless|495x495px]]

== '''CHANGE A SETTING''' ==

# Use the buttons to move to the setting you want to change. Press the '''Select''' button.
# For numeric options, you can use the buttons to either change the value one digit at a time or navigate to the Keyboard to use an on-screen keyboard to change the values.
# To access the menus at the bottom of the screen, navigate to the appropriate selection using the buttons and press '''Select'''. A help message is displayed at the bottom of the screen.
# Press '''Menu''' to move to the previous menu.

== '''SIGNAL INDICATOR''' ==
The SIGNAL indicator can be in one of three modes: '''On''', '''Off''', or '''Flashing'''.

* '''On''' – Receiver is authorized to view the current program.
* '''Off''' – No satellite signal has been found.
* '''Flashing''' – Receiver has a satellite signal but is not authorized to view the current program.

== '''OFF INDICATOR''' ==
The OFF indicator identifies the receiver has power but is not turned on. The indicator is a blinking green dot on the front panel.

[[File:Off indicator.png|frameless|487x487px]]

Troubleshooting Broadcasts

2022-06-01T20:57:29Z

Bretbassett: Create breadcrumbs

> [[Meetinghouse Technology]] > [[Satellites|Satellite]]

The purpose of this article is to help technology specialists (TSs) troubleshoot broadcasts. If an internet stream or satellite broadcast fails, the TS must react quickly to try and save it. This article outlines the basic steps that a TS can take to salvage a broadcast and ensure that the spiritual experience of a Church event is not disrupted by failed technology.

==TASK: TROUBLESHOOTING SATELLITE BROADCASTS==

#Check all audio and video connections in the building to make sure that nothing has been unplugged and disrupted the broadcast.
#*These may be satellite receiver connections, connections in the chapel, or connections in auxiliary rooms that may be showing the broadcast.
#Contact the [[Global Services Department]] (GSD) and notify them that your broadcast has failed.
#You will be forwarded to a member of the Broadcast and Events support team.
#The Broadcast and Events support team will troubleshoot common broadcast errors with you.
#If problems continue during a broadcast being transmitted by the Church, ask to be connected to the audio backup for broadcasts.
#*See the article on [[Creating Broadcast Audio Backups]] to learn how to use this method.

==TASK: TROUBLESHOOTING INTERNET-STREAMED BROADCASTS==

#Please go to the [https://www.churchofjesuschrist.org/broadcasts/faq/trouble-streaming?lang=eng broadcast troubleshooting web page] for internet streaming solutions.

==TASK: TROUBLESHOOTING DOWNLOADED BROADCASTS==

#Check all audio and video connections in the building to make sure that nothing has been unplugged.
#Consider restarting your playback device (laptop, tablet, smartphone, and so on).
#Ensure that the video is properly downloaded onto the device.
#If problems persist, re-download the desired media.
#Consider using a different playback device.

Meetinghouse Technology

2022-05-24T17:26:03Z

Bretbassett:

{{Other languages/Meetinghouse Technology}}
__NOTOC__

<div style="margin: 10px 0px 0px 0px;">

[[File:Meetinghouse Technology Logo.png|650x650px]]

The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

For the overviews of each section, click [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/?lang=eng&_r=1&cid=vb-mhtech HERE].

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===[[User:Brandg423/Technology Specialist|Technology Specialist]]===
*[https://abn.churchofjesuschrist.org/study/manual/my-calling-as-a-stake-technology-specialist?lang=eng&adobe_mc_ref=https%3A%2F%2Fwww.churchofjesuschrist.org%2Fstudy%2Fmanual%2Fmy-calling-as-a-stake-technology-specialist%3Flang%3Deng&adobe_mc_sdid=SDID%3D61173FFEAE41352A-0CC0A9088324ED66%7CMCORGID%3D66C5485451E56AAE0A490D45%2540AdobeOrg%7CTS%3D1652717847 My Calling Overview]
*[[Training For Technology Specialists]]
*[[Global Services Department]]
*[[Using Machine Translation Services]]
*[[Tools and Resources]]
*[[Updating Communication Preference|Updating Communication Preferences]]
*[[Adding Calling in LCR]]
*[[Area Technology Specialists]]
*[[Technology Standards]]
*[[Technology Specialist|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/AV Distribution|AV Distribution]]===
*All AV Distribution Overview
*[[Setting Up Audio]]
*Using Microphones
*Using Accessibility Technology
*Troubleshooting AV Distribution
*Connecting Devices to AV Systems
*Audio in Chapel
*Audio in Other Rooms
*Using an Audio Mixer
*[[Audio Video Distribution|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Computers|Computers]]===
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/computer/computer-overview?lang=eng Computer Overview]
*[[Setting Up a New Clerk Computer|Setting Up a New Clerk Computers]]
*[[Adding Clerk Computers to Management System|Adding Clerk Computers to Man. System]]
*[[Checking System Health]]
*[[Erasing a Hard Drive]]
*[[Reimaging Local Unit Computers]]
*[[Software Tools|Software and Tools]]
*[[Computer Replacement Cycle]]
*[[Meetinghouse Computers|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Other Products|Other Products]]===
*[[Managing Phone Service]]
*[[Enabling Audio Conferencing]]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]]
*[[Other Products|More....<br />]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===[[User:Brandg423/Virtual Meetings|Virtual Meetings]]===
*[[Creating Church Zoom Account]]
*[[Transferring Zoom Account to Church Zoom Account|Transferring Zoom Account to Church Account]]
*[[Meetinghouse Hardware Guidelines|Zoom Hardware Guidelines]]
*[[Audio input|Connecting to Chapel Audio]]
*[[Zoom Webinar Features|Zoom Meeting Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Attendance Reports|Attendance Report]]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Setting]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
*[[Virtual Meetings|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Broadcasting Events|Broadcasting Events]]===
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/broadcast/broadcast-overview?lang=eng Broadcasting Overview]
*[[Broadcasting Church Events Through Satellite|Broadcast through Satellite]]
*[[Troubleshooting Broadcasts]]
*[[Broadcasting Church Events through the Internet|Broadcasting through Internet]]
*[[Downloading Broadcasts]]
*[[Creating Broadcast Audio Backups]]
*[[Broadcasting Post-event Survey]]
*[[Channel & Language Pairs]]
*[[Broadcasting Events|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Meetinghouse Networking|Meetinghouse Networking]]===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Firewall Activation on CNM]]
*[[Firewall Installation]]
*[[Managed switch Installation|Managed Switch Installation]]
*[[Activating WAP]]
*[[Improving Internet Access]]
*[[Firewall Switches AP Troubleshooting|Firewall, Switches, AP Troubleshooting]]
*[[Improving Bandwidth]] (8 Steps)
*[[Meetinghouse Networking|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Satellite|Satellites]]===
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/satellites/satellite-overview?lang=eng Satellite Overview]
*[[Optimizing Satellite]]
*[[Changing Cisco D9865 Satellite Receiver Settings|Changing Cisco D9865 Receiver Settings]]
*[[Satellite FAQ]]
*[[Satellite Receiver Front Panel Indicators]]
*[[Satellites|More....]]
</div>

</div>
</div>
</div>

Other Products

2022-05-24T17:24:28Z

Bretbassett:

__NOTOC__
<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

= '''Other Products''' =

This section has articles to help you with various other technologies used in meetinghouses. They include printers, copiers, telephones, and more. .
<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://tech.churchofjesuschrist.org/wiki/User:Brandg423/Displaying_Mobile_Devices Printers and Copiers Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/other-products/telephone-overview?lang=eng Telephone Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/other-products/media-playback-overview?lang=eng Media Playback Overview]
</div>

<div class="no-column-break">
===How-To Articles===
*[[Managing Phone Service]]
*[[Enabling Audio Conferencing]]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]]
</div>

</div>
</div>
</div>

Other Products

2022-05-24T17:22:46Z

Bretbassett:

__NOTOC__
<div style="margin: 10px 0px 0px 0px;">
The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

= '''Other Products''' =

This section has articles to help you with various other technologies used in meetinghouses. They include printers, copiers, telephones, and more. .
<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===Overviews (MHTech)===
*[https://tech.churchofjesuschrist.org/wiki/User:Brandg423/Displaying_Mobile_Devices Printers and Copiers Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/other-products/telephone-overview?lang=eng Telephone Overview]
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/other-products/media-playback-overview?lang=eng Media Playback Overview]
</div>

<div class="no-column-break">
===How-To Articles===
*[[Managing Phone Service]]
*[https://tech.churchofjesuschrist.org/wiki/Enabling_Audio_Conferencing Enabling Audio Conferencing]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]]
</div>

</div>
</div>
</div>

Meetinghouse Technology

2022-05-24T17:20:56Z

Bretbassett:

{{Other languages/Meetinghouse Technology}}
__NOTOC__

<div style="margin: 10px 0px 0px 0px;">

[[File:Meetinghouse Technology Logo.png|650x650px]]

The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to MHTech at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

For the overviews of each section, click [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/?lang=eng&_r=1&cid=vb-mhtech HERE].

<div class="mw-category">
<div class="multi-column">

<div class="no-column-break">
===[[User:Brandg423/Technology Specialist|Technology Specialist]]===
*[https://abn.churchofjesuschrist.org/study/manual/my-calling-as-a-stake-technology-specialist?lang=eng&adobe_mc_ref=https%3A%2F%2Fwww.churchofjesuschrist.org%2Fstudy%2Fmanual%2Fmy-calling-as-a-stake-technology-specialist%3Flang%3Deng&adobe_mc_sdid=SDID%3D61173FFEAE41352A-0CC0A9088324ED66%7CMCORGID%3D66C5485451E56AAE0A490D45%2540AdobeOrg%7CTS%3D1652717847 My Calling Overview]
*[[Training For Technology Specialists]]
*[[Global Services Department]]
*[[Using Machine Translation Services]]
*[[Tools and Resources]]
*[[Updating Communication Preference|Updating Communication Preferences]]
*[[Adding Calling in LCR]]
*[[Area Technology Specialists]]
*[[Technology Standards]]
*[[Technology Specialist|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/AV Distribution|AV Distribution]]===
*All AV Distribution Overview
*[[Setting Up Audio]]
*Using Microphones
*Using Accessibility Technology
*Troubleshooting AV Distribution
*Connecting Devices to AV Systems
*Audio in Chapel
*Audio in Other Rooms
*Using an Audio Mixer
*[[Audio Video Distribution|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Computers|Computers]]===
*Computer Overview
*[[Setting Up a New Clerk Computer|Setting Up a New Clerk Computers]]
*[[Adding Clerk Computers to Management System|Adding Clerk Computers to Man. System]]
*[[Checking System Health]]
*[[Erasing a Hard Drive]]
*[[Reimaging Local Unit Computers]]
*[[Software Tools|Software and Tools]]
*[[Computer Replacement Cycle]]
*[[Meetinghouse Computers|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Other Products|Other Products]]===
*[[Managing Phone Service]]
*[[Enabling Audio Conferencing]]
*[[Displaying DVDs]]
*[[Displaying Mobile Devices]]
*[[Other Products|More....<br />]]
</div>

</div>
</div>

<div class="mw-category"><div class="multi-column">

<div class="no-column-break">
===[[User:Brandg423/Virtual Meetings|Virtual Meetings]]===
*[[Creating Church Zoom Account]]
*[[Transferring Zoom Account to Church Zoom Account|Transferring Zoom Account to Church Account]]
*[[Meetinghouse Hardware Guidelines|Zoom Hardware Guidelines]]
*[[Audio input|Connecting to Chapel Audio]]
*[[Zoom Webinar Features|Zoom Meeting Features (eg. Sacrament Meetings, Funeral, etc.)]]
*[[Attendance Reports|Attendance Report]]
*[https://support.zoom.us/hc/en-us/articles/360034967471-Getting-started-guide-for-new-users#h_f6105340-b0e5-45a5-81a1-12bc40d44a12 Startup Guide or Profile and Meeting Setup]
*[https://support.zoom.us/hc/en-us/articles/201362623-Changing-settings-in-the-desktop-client-or-mobile-app Changing Zoom App Setting]
*[https://support.zoom.us/hc/en-us Zoom Help Center]
*[[Virtual Meetings|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Broadcasting Events|Broadcasting Events]]===
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/broadcast/broadcast-overview?lang=eng Broadcasting Overview]
*[[Broadcasting Church Events Through Satellite|Broadcast through Satellite]]
*[[Troubleshooting Broadcasts]]
*[[Broadcasting Church Events through the Internet|Broadcasting through Internet]]
*[[Downloading Broadcasts]]
*[[Creating Broadcast Audio Backups]]
*[[Broadcasting Post-event Survey]]
*[[Channel & Language Pairs]]
*[[Broadcasting Events|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Meetinghouse Networking|Meetinghouse Networking]]===
*[[Network Training]]
*[[Assigning a Static IP]]
*[[Firewall Activation on CNM]]
*[[Firewall Installation]]
*[[Managed switch Installation|Managed Switch Installation]]
*[[Activating WAP]]
*[[Improving Internet Access]]
*[[Firewall Switches AP Troubleshooting|Firewall, Switches, AP Troubleshooting]]
*[[Improving Bandwidth]] (8 Steps)
*[[Meetinghouse Networking|More....]]
</div>

<div class="no-column-break">
===[[User:Brandg423/Satellite|Satellites]]===
*[https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/satellites/satellite-overview?lang=eng Satellite Overview]
*[[Optimizing Satellite]]
*[[Changing Cisco D9865 Satellite Receiver Settings|Changing Cisco D9865 Receiver Settings]]
*[[Satellite FAQ]]
*[[Satellite Receiver Front Panel Indicators]]
*[[Satellites|More....]]
</div>

</div>
</div>
</div>

User:Brandg423/Displaying Mobile Devices

2022-05-24T17:18:30Z

Bretbassett: Bretbassett moved page User:Brandg423/Displaying Mobile Devices to Displaying Mobile Devices: Go live

#REDIRECT [[Displaying Mobile Devices]]

Displaying Mobile Devices

2022-05-24T17:18:30Z

Bretbassett: Bretbassett moved page User:Brandg423/Displaying Mobile Devices to Displaying Mobile Devices: Go live

== Determine Available Connections ==
For classes larger than five people, we recommend connecting mobile devices to a display. To do so, determine which of the following connection ports are available on existing meetinghouse equipment.

[[File:Available connections.png|868x868px]]

* 1. HDMI PORT
* 2. COMPOSITE PORTS (RED, WHITE, YELLOW OR GREEN)
* 3. VGA PORT
* 4. USB VIDEO PLAYBACK PORT
* 5. PLAYING THE VIDEO

== HDMI Cable Option ==
First determine whether the display has an HDMI port (this is common for flat-screen LCD TVs). The HDMI port is the easiest way to play media from a device because it connects audio and video in one cable.

* Android devices often have built-in mini-HDMI ports. If that’s the case with your device, you need an HDMI mini adapter to connect it to the display. ''Note: not all Android devices support this option.''
* Apple devices require an adapter since they don’t have built-in mini-HDMI ports. The adapter for the iPhone plugs into the main charging/synchronizing port. Plug a regular HDMI cable into the adapter.
* Newer laptops typically offer one of the following digital ports: HDMI, full-sized DisplayPort, mini-DisplayPort, or Thunderbolt. All of these digital connections carry both audio and video. It should be fairly simple to find and purchase cables with one of these adapters. This will then allow the laptop to connect to the display. In the case of Apple laptops, a separate dongle must be purchased.

== Composite Adapter Option ==
CRT (Cathode-Ray-Tube) TVs do not have HDMI ports. For these TVs, a composite adapter will be needed—one that connects to the red, yellow, and white ports on a CRT TV.

* Adapters for composite ports are available for iOS devices and some Android devices. (Search online for an adapter.)

== VGA Adapter Option ==
Connect a VGA cable from the laptop’s VGA port to the display’s VGA port.

* A 3.5 mm audio cable will also be needed to run audio through the display. This usually connects into the 3.5 mm audio input jack on the back of the display.

== TVs with USB Ports That Support Video Playback ==
If the TV has a USB port that supports video playback, simply download videos to a USB drive, and insert the USB drive directly into the TV.

* Be aware that few USB ports on meetinghouse TVs have video playback. Most USB ports simply support showing a slideshow of pictures.
* TVs with USB video playback are the standard for new meetinghouses.

== Playing the Video ==
[[File:Playing_the_video.png|alt=|487x487px]]

Once the device is connected to the display, locate the input button on the remote or display, and press it to select the type of input being used (for example, HDMI, VGA/Computer, or INPUT #’s).

Once the TV input connects with the device, the monitor will show the video playing from the device. Most Android devices mirror (duplicate) the video display directly. With Apple devices, you will see a “TV Connected” screen on the device.

If you don’t see this “TV Connected” screen, the TV monitor’s input hasn’t connected with your device. Unplug your adapter, wait a few seconds, and plug it back in. Make sure the cables are snug. If you’re still having problems, double-check the TV to ensure you selected the right input.

If the video pauses for an extended period of time, the video mode on the device may expire. Simply unplug the adapter and then plug it back in to reinitiate the video mode.