TechWiki - User contributions [en]

File:ListenWIFI Instructions for Installers.pdf

2026-09-03T22:26:41Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:ListenWIFI Instructions for Installers.pdf

File:ListenWIFI Instructions for Installers.pdf

2026-09-03T22:24:22Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:ListenWIFI Instructions for Installers.pdf

File:Contractor Resources for Meraki Refreshes.pdf

2026-09-02T21:04:38Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:Contractor Resources for Meraki Refreshes.pdf

File:CompuCom - Network Support Contact.pdf

2026-07-17T18:56:46Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:CompuCom - Network Support Contact.pdf

ListenWIFI

2026-06-24T21:13:02Z

Jeremyarntsen:

== ListenWIFI ==
ListenWIFI is a Wi-Fi-based assistive listening and live language interpretation system in use in some meetinghouses in the United States and a couple other locations in the world. With ListenWIFI, audio from the chapel sound system — and other rooms with sound systems — is streamed over the meetinghouse’s wireless network to an app downloaded to church members’ smartphones. They can access multiple audio streams anywhere Wi-Fi is available in the meetinghouse.

[[File:ListenWIFI_Overview_Graphic.png|frameless|620x620px]]

=== Benefits for Church Attendees ===

* Enables attendees to access interpretation or assistive listening on their smartphones with either wired headphones (recommended), neck loops (works with telecoil-enabled hearing aids or cochlear implants), or Bluetooth earbuds or hearing aids.

* Eliminates the need to borrow radio frequency (RF) devices from the meetinghouse library and reduces the stigma of needing to ask for special assistance.
* Since attendees can use their own smartphones instead of loaner devices, there are fewer issues with broken or lost equipment, drained batteries, or cleaning of the devices.
* In some meetinghouses, ListenWIFI enables attendees to move from the chapel to a classroom and find an audio stream.

'''Note:''' For assistive listening and/or interpretation to be available in other areas of the building (such as the Relief Society room, cultural hall, or Primary room), instructors/interpreters must use a microphone plugged into the appropriate input jack in the room. Not all meetinghouses are equipped with these microphone input jacks in rooms besides the chapel.

=== Narrated Overview ===
[https://youtu.be/CCf7ZrFvf7A Narrated Overview (9 min)]. Gives an overview of ListenWIFI, its key features and benefits, and some responsibilities of ward leaders, temporary support personnel, interpreters, technology specialists and stake building reps.

=== Printable Instructions ===
* [[Media:ListenWIFI Information for STS and SBR.pdf|Stake Technology Specialists]]
* [[Media:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf|Ward Leaders]]
* [[Media:ListenWIFI Information for Language Interpreters.pdf|Language Interpreters]]
* Church Attendees
** [https://tech.churchofjesuschrist.org/wiki/images/0/09/LWR-1050_QSG_English_V001.pdf Using the Manufacturer (Loaner) Audio Receiver]
** Using the ListenWIFI App on a Personal Smartphone. The 1-page handouts linked in the table below can be printed and distributed to Church attendees who wish to use the ListenWIFI app. Printing in color would be ideal, but black-and-white prints will suffice.

{| class="wikitable"
|+
|
==== Language ====
|
==== Standard Version ====
|
==== Large Print Version '''(Does NOT Include Tips and Live Caption Instructions)''' ====
|-
|'''English'''
|[[Media:ListenWiFi Instructions Standard Print with Tips English.pdf|English - Standard Instructions]]
|[[Media:ListenWiFi Instructions Large Print without Tips English.pdf|English - Large Print]]
|-
|'''French'''
|[[Media:ListenWIFI Handout - Standard - French.pdf|French - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-French.pdf|French - Large Print]]
|-
|'''Haitian-Creole'''
|[[Media:ListenWIFI-handout-standard-HaitianCreole.pdf|Hatian-Creole - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-HaitianCreole.pdf|Haitian-Creole - Large Print]]
|-
|'''Japanese'''
|[[Media:ListenWIFI Handout - Standard - Japanese.pdf|Japanese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Japanese.pdf|Japanese - Large Print]]
|-
|'''Korean'''
|[[Media:ListenWIFI-handout-standard-Korean.pdf|Korean - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Korean.pdf|Korean - Large Print]]
|-
|'''Mandarin'''
|[[Media:ListenWIFI-handout-standard-MandarinChinese.pdf|Mandarin - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MandarinChinese.pdf|Mandarin - Large Print]]
|-
|'''Marshallese'''
|[[Media:ListenWIFI-handout-standard-Marshallese.pdf|Marshallese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Marshallese.pdf|Marshallese - Large Print]]
|-
|'''Micronesian'''
|[[Media:ListenWIFI-handout-standard-MicronesianChuukese.pdf|Micronesian Chuukese - Standard Instructions]]
[[Media:ListenWIFI-handout-standard-MicronesianPohnpeian.pdf|Micronesian Pohnpeian- Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MicronesianChuukese.pdf|Micronesian Chuukese - Large Print]]
[[Media:ListenWIFI-handout-LargePrint-MicronesianPhonpeian.pdf|Micronesian Phonpeian - Large Print]]
|-
|'''Persian'''
|[[Media:ListenWIFI-handout-standard-Persian.pdf|Persian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Persian.pdf|Persian - Large Print]]
|-
|'''Portuguese'''
|[[Media:ListenWIFI Handout - Standard - Portuguese.pdf|Portuguese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Portuguese.pdf|Portuguese - Large Print]]
|-
|'''Russian'''
|[[Media:ListenWIFI Handout - Standard - Russian.pdf|Russian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Russian.pdf|Russian - Large Print]]
|-
|'''Samoan'''
|[[Media:ListenWIFI-handout-standard-Samoan.pdf|Samoan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Samoan.pdf|Samoan - Large Print]]
|-
|'''Spanish'''
|[[Media:ListenWIFI-handout-standard-Spanish.pdf|Spanish - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Spanish.pdf|Spanish Large Print]]
|-
|'''Tagalog'''
|[[Media:ListenWIFI-handout-standard-Tagalog.pdf|Tagalog - Standard Instructions]]
|
|-
|'''Tongan'''
|[[Media:ListenWIFI Handout - Standard - Tongan.pdf|Tongan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Tongan.pdf|Tongan - Large Print]]
|}
[[Category:Meetinghouse Technology]]

ListenWIFI

2026-06-24T21:09:45Z

Jeremyarntsen:

== ListenWIFI ==
ListenWIFI is a Wi-Fi-based assistive listening and live language interpretation system in use in some meetinghouses in the United States and a couple other locations in the world. With ListenWIFI, audio from the chapel sound system — and other rooms with sound systems — is streamed over the meetinghouse’s wireless network to an app downloaded to church members’ smartphones. They can access multiple audio streams anywhere Wi-Fi is available in the meetinghouse.

[[File:ListenWIFI_Overview_Graphic.png|frameless|620x620px]]

=== Benefits for Church Attendees ===

* Enables attendees to access interpretation or assistive listening on their smartphones with either wired headphones (recommended), neck loops (works with telecoil-enabled hearing aids or cochlear implants), or Bluetooth earbuds or hearing aids.

* Eliminates the need to borrow radio frequency (RF) devices from the meetinghouse library and reduces the stigma of needing to ask for special assistance.
* Since attendees can use their own smartphones instead of loaner devices, there are fewer issues with broken or lost equipment, drained batteries, or cleaning of the devices.
* In some meetinghouses, ListenWIFI enables attendees to move from the chapel to a classroom and find an audio stream.

'''Note:''' For assistive listening and/or interpretation to be available in other areas of the building (such as the Relief Society room, cultural hall, or Primary room), instructors/interpreters must use a microphone plugged into the appropriate input jack in the room. Not all meetinghouses are equipped with these microphone input jacks in rooms besides the chapel.

=== Narrated Overview ===
[https://youtu.be/CCf7ZrFvf7A Narrated Overview (9 min)]. Gives an overview of ListenWIFI, its key features and benefits, and some responsibilities of ward leaders, temporary support personnel, interpreters, technology specialists and stake building reps.

=== Printable Instructions ===
* [[Media:ListenWIFI Information for STS and SBR.pdf|Stake Technology Specialists]]
* [[Media:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf|Ward Leaders]]
* [[Media:ListenWIFI Information for Language Interpreters.pdf|Language Interpreters]]
* Church Attendees
** [https://tech.churchofjesuschrist.org/wiki/images/0/09/LWR-1050_QSG_English_V001.pdf Using the Manufacturer (Loaner) Audio Receiver]
** Using the ListenWIFI App on a Personal Smartphone. The 1-page handouts listed in the table below can be printed and distributed to Church attendees who wish to use the ListenWIFI app. Printing in color would be ideal, but black-and-white prints will suffice.

{| class="wikitable"
|+
|
==== Language ====
|
==== Standard Version ====
|
==== Large Print Version '''(Does NOT Include Tips and Live Caption Instructions)''' ====
|-
|'''English'''
|[[Media:ListenWiFi Instructions Standard Print with Tips English.pdf|English - Standard Instructions]]
|[[Media:ListenWiFi Instructions Large Print without Tips English.pdf|English - Large Print]]
|-
|'''French'''
|[[Media:ListenWIFI Handout - Standard - French.pdf|French - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-French.pdf|French - Large Print]]
|-
|'''Haitian-Creole'''
|[[Media:ListenWIFI-handout-standard-HaitianCreole.pdf|Hatian-Creole - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-HaitianCreole.pdf|Haitian-Creole - Large Print]]
|-
|'''Japanese'''
|[[Media:ListenWIFI Handout - Standard - Japanese.pdf|Japanese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Japanese.pdf|Japanese - Large Print]]
|-
|'''Korean'''
|[[Media:ListenWIFI-handout-standard-Korean.pdf|Korean - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Korean.pdf|Korean - Large Print]]
|-
|'''Mandarin'''
|[[Media:ListenWIFI-handout-standard-MandarinChinese.pdf|Mandarin - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MandarinChinese.pdf|Mandarin - Large Print]]
|-
|'''Marshallese'''
|[[Media:ListenWIFI-handout-standard-Marshallese.pdf|Marshallese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Marshallese.pdf|Marshallese - Large Print]]
|-
|'''Micronesian'''
|[[Media:ListenWIFI-handout-standard-MicronesianChuukese.pdf|Micronesian Chuukese - Standard Instructions]]
[[Media:ListenWIFI-handout-standard-MicronesianPohnpeian.pdf|Micronesian Pohnpeian- Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MicronesianChuukese.pdf|Micronesian Chuukese - Large Print]]
[[Media:ListenWIFI-handout-LargePrint-MicronesianPhonpeian.pdf|Micronesian Phonpeian - Large Print]]
|-
|'''Persian'''
|[[Media:ListenWIFI-handout-standard-Persian.pdf|Persian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Persian.pdf|Persian - Large Print]]
|-
|'''Portuguese'''
|[[Media:ListenWIFI Handout - Standard - Portuguese.pdf|Portuguese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Portuguese.pdf|Portuguese - Large Print]]
|-
|'''Russian'''
|[[Media:ListenWIFI Handout - Standard - Russian.pdf|Russian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Russian.pdf|Russian - Large Print]]
|-
|'''Samoan'''
|[[Media:ListenWIFI-handout-standard-Samoan.pdf|Samoan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Samoan.pdf|Samoan - Large Print]]
|-
|'''Spanish'''
|[[Media:ListenWIFI-handout-standard-Spanish.pdf|Spanish - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Spanish.pdf|Spanish Large Print]]
|-
|'''Tagalog'''
|[[Media:ListenWIFI-handout-standard-Tagalog.pdf|Tagalog - Standard Instructions]]
|
|-
|'''Tongan'''
|[[Media:ListenWIFI Handout - Standard - Tongan.pdf|Tongan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Tongan.pdf|Tongan - Large Print]]
|}
[[Category:Meetinghouse Technology]]

ListenWIFI

2026-06-24T21:06:28Z

Jeremyarntsen:

== ListenWIFI ==
ListenWIFI is a Wi-Fi-based assistive listening and live language interpretation system in use in some meetinghouses in the United States and a couple other locations in the world. With ListenWIFI, audio from the chapel sound system — and other rooms with sound systems — is streamed over the meetinghouse’s wireless network to an app downloaded to church members’ smartphones. They can access multiple audio streams anywhere Wi-Fi is available in the meetinghouse.

[[File:ListenWIFI_Overview_Graphic.png|frameless|620x620px]]

=== Benefits for Church Attendees ===

* Enables attendees to access interpretation or assistive listening on their smartphones with either wired headphones (recommended), neck loops (works with telecoil-enabled hearing aids or cochlear implants), or Bluetooth earbuds or hearing aids.

* Eliminates the need to borrow radio frequency (RF) devices from the meetinghouse library and reduces the stigma of needing to ask for special assistance.
* Since attendees can use their own smartphones instead of loaner devices, there are fewer issues with broken or lost equipment, drained batteries, or cleaning of the devices.
* In some meetinghouses, ListenWIFI enables attendees to move from the chapel to a classroom and find an audio stream.

'''Note:''' For assistive listening and/or interpretation to be available in other areas of the building (such as the Relief Society room, cultural hall, or Primary room), instructors/interpreters must use a microphone plugged into the appropriate input jack in the room. Not all meetinghouses are equipped with these microphone input jacks in rooms besides the chapel.

=== Narrated Overview ===
[https://youtu.be/CCf7ZrFvf7A Narrated Overview (9 min)]. Gives an overview of ListenWIFI, its key features and benefits, and some responsibilities of ward leaders, temporary support personnel, interpreters, technology specialists and stake building reps.

=== Printable Instructions ===
* [[Media:ListenWIFI Information for STS and SBR.pdf|Stake Technology Specialists]]
* [[Media:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf|Ward Leaders]]
* [[Media:ListenWIFI Information for Language Interpreters.pdf|Language Interpreters]]
* Church Attendees
** [https://tech.churchofjesuschrist.org/wiki/images/0/09/LWR-1050_QSG_English_V001.pdf Using the Manufacturer (Loaner) Audio Receiver]
** Using the ListenWIFI App on a Personal Smartphone. The 1-page handouts listed in the table below can be printed and distributed to Church attendees who wish to use the ListenWIFI app. Printing in color would be ideal, but black-and-white prints will suffice.

{| class="wikitable"
|+
!
==== Language ====
!
==== Standard Version ====
!
==== Large Print Version '''(Does NOT Include Tips and Live Caption Instructions)''' ====
|-
|'''English'''
|[[Media:ListenWiFi Instructions Standard Print with Tips English.pdf|English - Standard Instructions]]
|[[Media:ListenWiFi Instructions Large Print without Tips English.pdf|English - Large Print]]
|-
|'''French'''
|[[Media:ListenWIFI Handout - Standard - French.pdf|French - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-French.pdf|French - Large Print]]
|-
|'''Haitian-Creole'''
|[[Media:ListenWIFI-handout-standard-HaitianCreole.pdf|Hatian-Creole - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-HaitianCreole.pdf|Haitian-Creole - Large Print]]
|-
|'''Japanese'''
|[[Media:ListenWIFI Handout - Standard - Japanese.pdf|Japanese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Japanese.pdf|Japanese - Large Print]]
|-
|'''Korean'''
|[[Media:ListenWIFI-handout-standard-Korean.pdf|Korean - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Korean.pdf|Korean - Large Print]]
|-
|'''Mandarin'''
|[[Media:ListenWIFI-handout-standard-MandarinChinese.pdf|Mandarin - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MandarinChinese.pdf|Mandarin - Large Print]]
|-
|'''Marshallese'''
|[[Media:ListenWIFI-handout-standard-Marshallese.pdf|Marshallese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Marshallese.pdf|Marshallese - Large Print]]
|-
|'''Micronesian'''
|[[Media:ListenWIFI-handout-standard-MicronesianChuukese.pdf|Micronesian Chuukese - Standard Instructions]]
[[Media:ListenWIFI-handout-standard-MicronesianPohnpeian.pdf|Micronesian Pohnpeian- Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MicronesianChuukese.pdf|Micronesian Chuukese - Large Print]]
[[Media:ListenWIFI-handout-LargePrint-MicronesianPhonpeian.pdf|Micronesian Phonpeian - Large Print]]
|-
|'''Persian'''
|[[Media:ListenWIFI-handout-standard-Persian.pdf|Persian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Persian.pdf|Persian - Large Print]]
|-
|'''Portuguese'''
|[[Media:ListenWIFI Handout - Standard - Portuguese.pdf|Portuguese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Portuguese.pdf|Portuguese - Large Print]]
|-
|'''Russian'''
|[[Media:ListenWIFI Handout - Standard - Russian.pdf|Russian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Russian.pdf|Russian - Large Print]]
|-
|'''Samoan'''
|[[Media:ListenWIFI-handout-standard-Samoan.pdf|Samoan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Samoan.pdf|Samoan - Large Print]]
|-
|'''Spanish'''
|[[Media:ListenWIFI-handout-standard-Spanish.pdf|Spanish - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Spanish.pdf|Spanish Large Print]]
|-
|'''Tagalog'''
|[[Media:ListenWIFI-handout-standard-Tagalog.pdf|Tagalog - Standard Instructions]]
|
|-
|'''Tongan'''
|[[Media:ListenWIFI Handout - Standard - Tongan.pdf|Tongan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Tongan.pdf|Tongan - Large Print]]
|}
[[Category:Meetinghouse Technology]]

Accessibility Technology

2026-06-24T20:41:34Z

Jeremyarntsen: /* ListenWIFI for Assistive Listening and Interpretation */

>[[Meetinghouse Technology]] > [[Audio Video Distribution]]

[[File:ASL General Conference.png|480x480px]]

Technology enables us to meet the needs of minority language speakers and the hearing impaired. Depending on the age of your AV system,

This article discusses how to use assisted-listening systems (ALSs), show American Sign Language (ASL) in broadcasts, add closed captions to broadcasts and videos, and use interpretation equipment.

==ListenWIFI for Assistive Listening and Interpretation==
ListenWIFI is a Wi-Fi-based assistive listening and interpretation technology being used in the United States and one or two other areas of the world.

For more information, see the [[ListenWIFI]] page.

== TASK: SETTING UP ASSISTED-LISTENING SYSTEMS ==
[[File:Listening Devices.png|484x484px]]

Church members who use a personal hearing aid often find that it does not adequately receive the sound from the sound system. Others with minor hearing impairments sometimes have difficulty understanding speech in large rooms such as chapels. To help these individuals, many meetinghouses have a wireless ALS.

# Locate the ALSs of each building.
#* Each building is equipped with two ALS devices, and more can be requested from your local facilities management group (FMG) if needed.
# Set the channel on the ALS.
#* Ideally, to eliminate difficulties for stake members, the channel will be the same for all meetinghouses.
#* Church ALSs operate at the 70 MHz band.
# Give the ALS to the person in need.
#* Explain to the user how the device works.
#* Refer to the owner’s manual for specific device operation questions.
# Earphones should be permanently given to repeat users; receivers should not.
#* Those who wish to do so can purchase their own devices.

Notes:

* A special neck loop is also available that retransmits the signal to the user’s hearing aid. In order to use the neck loop, the individual’s hearing aid must have a switch for use with a telephone, and the switch must be in the “T” (telephone) position.
* The earphone jack on the receiver is also the power switch, so the earphone and neck loop should be unplugged when they are not in use. For sanitary reasons, earphones should be given to repeat users to keep. The pocket-size receivers should be checked out from the materials center.
* Many countries restrict the power radiated by Church hearing-impaired system transmitters. The transmitter or antenna should not be modified to increase the coverage.
* Generally, ALSs from different brands are still compatible with one another.

== TASK: SETTING UP AMERICAN SIGN LANGUAGE ==
[[File:ASL Setup.png|none|thumb|479x479px]]

ASL is available for Church broadcasts in North American meetinghouses via the internet. Depending on your satellite connections, it may also be available via satellite. Priesthood leaders should coordinate requests for satellite ASL equipment with their facilities manager.

# Review how to broadcast via internet.
# Go to ChurchofJesusChrist.org/broadcasts and select the desired broadcast.
# From the language drop-down menu in the top right corner, choose '''American Sign Language'''.
#* Remember that picture quality is important for reading hand signals.
#** Use a wired connection to provide a clearer and more reliable picture.
# Decide on the best location to show the ASL broadcast.
#* The broadcast may be shown in a separate room or on a separate monitor within the same room.
#* For TV connection instructions, please review how to connect a TV.

== TASK: SETTING UP CLOSED CAPTIONING ==
[[File:Closed Captioning Screen.png|480x480px]]

Closed captioning for the hearing impaired is available in many areas. If it is available in your area, at least one television should be set up during broadcasts for those who need this service. Sample closed-captioning data is broadcast at least one hour before any major broadcast in order to test the setup.

# Set up the TV monitor in the desired viewing area.
#* For more information on using a TV, click here.
#* For more information on how to connect a TV to a satellite broadcast, click here.
# Go to the TV’s menu screen and select the closed-captions menu.
#* For more details, see the TV’s owner’s manual.
# Select the desired language.
#* CC1—English
#* CC3—Spanish
#* CC4—Portuguese

Notes:

* Closed-caption channels selected on the TV affect only the language of the text, not the spoken language heard through the TV.
* TV HDMI inputs are not compatible with closed captioning. If your chapel has HDMI distribution, locate the composite video output (normally on the front of the modesty rail millwork).

== TASK: SETTING UP INTERPRETATION EQUIPMENT ==
[[File:Interpretation Devices.png]]

Congregations with multiple language needs should coordinate with their local FMG. The FMG will obtain the necessary equipment to provide simultaneous interpretation of meetings. Translation assistance is provided through special receivers and headphones. Interpretation systems are portable and can be used anywhere in the meetinghouse.

# Ensure that the meetinghouse has the necessary equipment to provide interpretation of meetings.
#* Contact your local FMG if equipment is needed.
#* Older equipment has proved very durable and is compatible with newer equipment.
# Lend interpretation devices to all who require them.
#* For sanitary reasons, it is recommended that headphones not be transferred from person to person where possible.
# Ensure that the RF channel is the same on the interpreter’s and listeners’ devices.
#* Ideally, the same channel will be used throughout the stake to minimize difficulties in use.
# The interpreter speaks into the microphone to live-translate the meeting.
#* The microphone should be sensitive enough to accurately broadcast a quiet or whispering voice.
#* The transmitter broadcasts the interpreter’s words to people wearing headphones in the congregation.

''Note:'' To allow part of a congregation to hear a different language without having to be in a different room during satellite broadcasts, use a Williams Sound transmitter. Connect the Williams Sound transmitter line-level RCA jack input to a VCR or TV monitor (tuned to the needed language channel) that is connected to the satellite. FMGs can assist you with these connections.

* It is not normally recommended to display closed captioning on the main screen for all to view. The audio and captions are often out of sync, which can distract and frustrate those who do not need captions.
[[Category:Meetinghouse Technology]]

Accessibility Technology

2026-06-24T20:38:35Z

Jeremyarntsen: /* ListenWIFI for Assistive Listening and Interpretation */

ListenWIFI

2026-06-24T20:37:30Z

Jeremyarntsen: /* Handouts for Church Attendees */

== ListenWIFI ==
With ListenWIFI, audio from the chapel sound system — and other rooms with sound systems — is streamed over the meetinghouse’s wireless network to an app downloaded to church members’ smartphones. They can access multiple audio streams anywhere Wi-Fi is available in the meetinghouse.

[[File:ListenWIFI_Overview_Graphic.png|frameless|620x620px]]

=== Benefits for Church Attendees ===

* Enables attendees to access interpretation or assistive listening on their smartphones with either wired headphones (recommended), neck loops (works with telecoil-enabled hearing aids or cochlear implants), or Bluetooth earbuds or hearing aids.

* Eliminates the need to borrow radio frequency (RF) devices from the meetinghouse library and reduces the stigma of needing to ask for special assistance.
* Since attendees can use their own smartphones instead of loaner devices, there are fewer issues with broken or lost equipment, drained batteries, or cleaning of the devices.
* In some meetinghouses, ListenWIFI enables attendees to move from the chapel to a classroom and find an audio stream.

'''Note:''' For assistive listening and/or interpretation to be available in other areas of the building (such as the Relief Society room, cultural hall, or Primary room), instructors/interpreters must use a microphone plugged into the appropriate input jack in the room. Not all meetinghouses are equipped with these microphone input jacks in rooms besides the chapel.

=== Handouts for Church Attendees ===
These 1-page handouts should be printed and distributed to Church attendees who wish to use the ListenWIFI app.

Printing in color would be ideal, but black-and-white prints will suffice.[https://tech.churchofjesuschrist.org/wiki/images/a/a2/ListenWiFi_Instructions_Standard_Print_with_Tips_English.pdf]
[[Media:ListenWiFi_Instructions_Standard_Print_with_Tips_English.pdf]]

Role-Specific Instructions

* [[Media:ListenWIFI Information for STS and SBR.pdf|Stake Technology Specialists]]
* [[Media:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf|Ward Leaders]] (includes links to printable 1-page handouts for Church attendees to use the ListenWIFI app)
* [[Media:ListenWIFI Information for Language Interpreters.pdf|Language Interpreters]]

* [https://tech.churchofjesuschrist.org/wiki/images/0/09/LWR-1050_QSG_English_V001.pdf Using the Manufacturer (Loaner) Audio Receiver]
* [https://youtu.be/CCf7ZrFvf7A Narrated Overview (9 min)]. Gives an overview of ListenWIFI, its key features and benefits, and some responsibilities of ward leaders, temporary support personnel, interpreters, technology specialists and stake building reps.

{| class="wikitable"
|+
!
==== Language ====
!
==== Standard Version ====
!
==== Large Print Version '''(Does NOT Include Tips and Live Caption Instructions)''' ====
|-
|'''English'''
|[[Media:ListenWiFi Instructions Standard Print with Tips English.pdf|English - Standard Instructions]]
|[[Media:ListenWiFi Instructions Large Print without Tips English.pdf|English - Large Print]]
|-
|'''French'''
|[[Media:ListenWIFI Handout - Standard - French.pdf|French - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-French.pdf|French - Large Print]]
|-
|'''Haitian-Creole'''
|[[Media:ListenWIFI-handout-standard-HaitianCreole.pdf|Hatian-Creole - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-HaitianCreole.pdf|Haitian-Creole - Large Print]]
|-
|'''Japanese'''
|[[Media:ListenWIFI Handout - Standard - Japanese.pdf|Japanese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Japanese.pdf|Japanese - Large Print]]
|-
|'''Korean'''
|[[Media:ListenWIFI-handout-standard-Korean.pdf|Korean - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Korean.pdf|Korean - Large Print]]
|-
|'''Mandarin'''
|[[Media:ListenWIFI-handout-standard-MandarinChinese.pdf|Mandarin - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MandarinChinese.pdf|Mandarin - Large Print]]
|-
|'''Marshallese'''
|[[Media:ListenWIFI-handout-standard-Marshallese.pdf|Marshallese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Marshallese.pdf|Marshallese - Large Print]]
|-
|'''Micronesian'''
|[[Media:ListenWIFI-handout-standard-MicronesianChuukese.pdf|Micronesian Chuukese - Standard Instructions]]
[[Media:ListenWIFI-handout-standard-MicronesianPohnpeian.pdf|Micronesian Pohnpeian- Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-MicronesianChuukese.pdf|Micronesian Chuukese - Large Print]]
[[Media:ListenWIFI-handout-LargePrint-MicronesianPhonpeian.pdf|Micronesian Phonpeian - Large Print]]
|-
|'''Persian'''
|[[Media:ListenWIFI-handout-standard-Persian.pdf|Persian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Persian.pdf|Persian - Large Print]]
|-
|'''Portuguese'''
|[[Media:ListenWIFI Handout - Standard - Portuguese.pdf|Portuguese - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Portuguese.pdf|Portuguese - Large Print]]
|-
|'''Russian'''
|[[Media:ListenWIFI Handout - Standard - Russian.pdf|Russian - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Russian.pdf|Russian - Large Print]]
|-
|'''Samoan'''
|[[Media:ListenWIFI-handout-standard-Samoan.pdf|Samoan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Samoan.pdf|Samoan - Large Print]]
|-
|'''Spanish'''
|[[Media:ListenWIFI-handout-standard-Spanish.pdf|Spanish - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Spanish.pdf|Spanish Large Print]]
|-
|'''Tagalog'''
|[[Media:ListenWIFI-handout-standard-Tagalog.pdf|Tagalog - Standard Instructions]]
|
|-
|'''Tongan'''
|[[Media:ListenWIFI Handout - Standard - Tongan.pdf|Tongan - Standard Instructions]]
|[[Media:ListenWIFI-handout-LargePrint-Tongan.pdf|Tongan - Large Print]]
|}
[[Category:Meetinghouse Technology]]

File:Contractor Resources for Meraki Refreshes.pdf

2026-06-11T18:18:04Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:Contractor Resources for Meraki Refreshes.pdf

File:Contractor Resources for Meraki Refreshes.pdf

2026-06-11T00:53:27Z

Jeremyarntsen:

File:Verizon - Network Support Contact.pdf

2026-06-11T00:49:37Z

Jeremyarntsen:

File:CVE - Network Support Contact.pdf

2026-06-11T00:49:19Z

Jeremyarntsen:

File:CompuNet - Network Support Contact.pdf

2026-06-11T00:48:58Z

Jeremyarntsen:

File:CompuCom - Network Support Contact.pdf

2026-06-11T00:48:01Z

Jeremyarntsen:

File:CBRE - Network Support Contact.pdf

2026-06-11T00:47:46Z

Jeremyarntsen:

File:Scope of Work - Meetinghouse Network Refresh (US).pdf

2026-05-12T22:30:09Z

Jeremyarntsen:

File:MTG-StandardPlan-Carter 1 AP Placement Report v.3.pdf

2026-03-09T15:51:52Z

Jeremyarntsen:

File:Network Connections for Meetinghouse AV Systems.pdf

2026-03-02T21:38:36Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:Network Connections for Meetinghouse AV Systems.pdf

File:Network Connections for Meetinghouse AV Systems.pdf

2026-02-27T17:22:14Z

Jeremyarntsen:

File:Network Connections for Meetinghouse AV Systems.docx

2026-02-27T17:18:15Z

Jeremyarntsen:

File:Brower 2 Meetinghouse - Standard Plan - AP Placement Report.pdf

2026-02-19T18:13:50Z

Jeremyarntsen:

File:Aspen Meetinghouse Standard Plan - Phase I and II - AP Placement Report.pdf

2025-12-29T18:09:44Z

Jeremyarntsen:

File:Stevens Meetinghouse Standard Plan AP Placement Report v.2.pdf

2025-12-22T17:12:28Z

Jeremyarntsen:

File:Stevens Meetinghouse - Standard Plan - AP Placement Report.pdf

2025-12-22T17:11:29Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:Stevens Meetinghouse - Standard Plan - AP Placement Report.pdf

Accessibility Technology

2025-12-15T22:26:28Z

Jeremyarntsen: /* ListenWIFI for Assistive Listening and Interpretation */

>[[Meetinghouse Technology]] > [[Audio Video Distribution]]

[[File:ASL General Conference.png|480x480px]]

Technology enables us to meet the needs of minority language speakers and the hearing impaired. This article discusses how to use assisted-listening systems (ALSs), show American Sign Language (ASL) in broadcasts, add closed captions to broadcasts and videos, and use interpretation equipment.

== TASK: SETTING UP ASSISTED-LISTENING SYSTEMS ==
[[File:Listening Devices.png|484x484px]]

Church members who use a personal hearing aid often find that it does not adequately receive the sound from the sound system. Others with minor hearing impairments sometimes have difficulty understanding speech in large rooms such as chapels. To help these individuals, many meetinghouses have a wireless ALS.

# Locate the ALSs of each building.
#* Each building is equipped with two ALS devices, and more can be requested from your local facilities management group (FMG) if needed.
# Set the channel on the ALS.
#* Ideally, to eliminate difficulties for stake members, the channel will be the same for all meetinghouses.
#* Church ALSs operate at the 70 MHz band.
# Give the ALS to the person in need.
#* Explain to the user how the device works.
#* Refer to the owner’s manual for specific device operation questions.
# Earphones should be permanently given to repeat users; receivers should not.
#* Those who wish to do so can purchase their own devices.

Notes:

* A special neck loop is also available that retransmits the signal to the user’s hearing aid. In order to use the neck loop, the individual’s hearing aid must have a switch for use with a telephone, and the switch must be in the “T” (telephone) position.
* The earphone jack on the receiver is also the power switch, so the earphone and neck loop should be unplugged when they are not in use. For sanitary reasons, earphones should be given to repeat users to keep. The pocket-size receivers should be checked out from the materials center.
* Many countries restrict the power radiated by Church hearing-impaired system transmitters. The transmitter or antenna should not be modified to increase the coverage.
* Generally, ALSs from different brands are still compatible with one another.

== TASK: SETTING UP AMERICAN SIGN LANGUAGE ==
[[File:ASL Setup.png|none|thumb|479x479px]]

ASL is available for Church broadcasts in North American meetinghouses via the internet. Depending on your satellite connections, it may also be available via satellite. Priesthood leaders should coordinate requests for satellite ASL equipment with their facilities manager.

# Review how to broadcast via internet.
# Go to ChurchofJesusChrist.org/broadcasts and select the desired broadcast.
# From the language drop-down menu in the top right corner, choose '''American Sign Language'''.
#* Remember that picture quality is important for reading hand signals.
#** Use a wired connection to provide a clearer and more reliable picture.
# Decide on the best location to show the ASL broadcast.
#* The broadcast may be shown in a separate room or on a separate monitor within the same room.
#* For TV connection instructions, please review how to connect a TV.

== TASK: SETTING UP CLOSED CAPTIONING ==
[[File:Closed Captioning Screen.png|480x480px]]

Closed captioning for the hearing impaired is available in many areas. If it is available in your area, at least one television should be set up during broadcasts for those who need this service. Sample closed-captioning data is broadcast at least one hour before any major broadcast in order to test the setup.

# Set up the TV monitor in the desired viewing area.
#* For more information on using a TV, click here.
#* For more information on how to connect a TV to a satellite broadcast, click here.
# Go to the TV’s menu screen and select the closed-captions menu.
#* For more details, see the TV’s owner’s manual.
# Select the desired language.
#* CC1—English
#* CC3—Spanish
#* CC4—Portuguese

Notes:

* Closed-caption channels selected on the TV affect only the language of the text, not the spoken language heard through the TV.
* TV HDMI inputs are not compatible with closed captioning. If your chapel has HDMI distribution, locate the composite video output (normally on the front of the modesty rail millwork).

== TASK: SETTING UP INTERPRETATION EQUIPMENT ==
[[File:Interpretation Devices.png]]

Congregations with multiple language needs should coordinate with their local FMG. The FMG will obtain the necessary equipment to provide simultaneous interpretation of meetings. Translation assistance is provided through special receivers and headphones. Interpretation systems are portable and can be used anywhere in the meetinghouse.

# Ensure that the meetinghouse has the necessary equipment to provide interpretation of meetings.
#* Contact your local FMG if equipment is needed.
#* Older equipment has proved very durable and is compatible with newer equipment.
# Lend interpretation devices to all who require them.
#* For sanitary reasons, it is recommended that headphones not be transferred from person to person where possible.
# Ensure that the RF channel is the same on the interpreter’s and listeners’ devices.
#* Ideally, the same channel will be used throughout the stake to minimize difficulties in use.
# The interpreter speaks into the microphone to live-translate the meeting.
#* The microphone should be sensitive enough to accurately broadcast a quiet or whispering voice.
#* The transmitter broadcasts the interpreter’s words to people wearing headphones in the congregation.

''Note:'' To allow part of a congregation to hear a different language without having to be in a different room during satellite broadcasts, use a Williams Sound transmitter. Connect the Williams Sound transmitter line-level RCA jack input to a VCR or TV monitor (tuned to the needed language channel) that is connected to the satellite. FMGs can assist you with these connections.

* It is not normally recommended to display closed captioning on the main screen for all to view. The audio and captions are often out of sync, which can distract and frustrate those who do not need captions.
<br><br>
==ListenWIFI for Assistive Listening and Interpretation==
'''This technology is currently being piloted in 125 meetinghouses in North America.'''

*[[Media:About the ListenWIFI Pilot Program.pdf|About the ListenWIFI Pilot Program]]
* Role-Specific Instructions
**[[Media:ListenWIFI Information for STS and SBR.pdf|Stake Technology Specialists]]
**[[Media:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf|Ward Leaders]] (includes links to printable 1-page handouts for Church attendees to use the ListenWIFI app)
**[[Media:ListenWIFI Information for Language Interpreters.pdf|Language Interpreters]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/09/LWR-1050_QSG_English_V001.pdf Using the Manufacturer (Loaner) Audio Receiver]
*[https://youtu.be/CCf7ZrFvf7A Narrated Overview (9 min)]. Gives an overview of ListenWIFI, its key features and benefits, and some responsibilities of ward leaders, temporary support personnel, interpreters, technology specialists and stake building reps.

[[Category:Meetinghouse Technology]]

File:Heritage 17 SC Meetinghouse - Standard Plan - Report.pdf

2025-10-27T15:30:51Z

Jeremyarntsen:

File:Inland Meetinghouse Standard Plan-with and without Stake Offices-AP Placement Report.pdf

2025-10-21T15:33:17Z

Jeremyarntsen:

File:Cody Meetinghouse AP Placement Report v4.pdf

2025-10-06T20:10:36Z

Jeremyarntsen:

File:Sage Meetinghouse - Standard Plan - Phases I, II, and III - AP Placement Report.pdf

2025-10-06T20:00:54Z

Jeremyarntsen:

File:Brower 3 Meetinghouse - Standard Plan - AP Placement Report.pdf

2025-10-06T20:00:33Z

Jeremyarntsen:

File:Fairmont Stake Center AP Placement Report v4.pdf

2025-09-23T17:04:44Z

Jeremyarntsen:

File:Stevens Meetinghouse - Standard Plan - AP Placement Report.pdf

2025-09-17T14:15:58Z

Jeremyarntsen:

File:Owen Meetinghouse Standard Plan - Phase I, II, III - AP Placement Report o.pdf

2025-09-16T16:20:54Z

Jeremyarntsen:

File:Kent Meetinghouse Standard Plan - Phase I, II, III - AP Placement Report.pdf

2025-09-16T16:18:59Z

Jeremyarntsen:

File:Dalton Meetinghouse Standard Plan AP Placement Report.pdf

2025-09-16T16:12:49Z

Jeremyarntsen:

File:Granger 300 (G300) Meetinghouse - Standard Plan - AP Placement Report v.3.pdf

2025-09-16T16:00:44Z

Jeremyarntsen:

File:Granger 250 (G250-MH) Meetinghouse Standard Plan AP Placement Report v4.pdf

2025-09-16T16:00:29Z

Jeremyarntsen:

File:Granger 250 (G250 SC) Meetinghouse AP Placement Report v3.pdf

2025-09-16T15:59:20Z

Jeremyarntsen:

File:Heritage 98 Standard Plan AP Placement Report v.2.pdf

2025-09-16T15:53:46Z

Jeremyarntsen:

File:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf

2025-09-08T22:58:02Z

Jeremyarntsen: Jeremyarntsen uploaded a new version of File:ListenWIFI Information for Ward Leaders and Temporary Support Personnel.pdf

File:ListenWIFI-handout-standard-Tongan.pdf

2025-09-08T18:45:40Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-Spanish.pdf

2025-09-08T18:43:34Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-Samoan.pdf

2025-09-08T18:43:07Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-Russian.pdf

2025-09-08T18:42:39Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-Portuguese.pdf

2025-09-08T18:41:50Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-Persian.pdf

2025-09-08T18:41:18Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-MicronesianPohnpeian.pdf

2025-09-08T18:40:03Z

Jeremyarntsen:

File:ListenWIFI-handout-standard-MicronesianChuukese.pdf

2025-09-08T18:39:32Z

Jeremyarntsen: