> [[Meetinghouse Technology]]

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The content of this wiki is under construction and does not always reflect official Church information. This content is provided by product managers, moderators, and technology specialists and is subject to change. For more general content go to the Help Center at: https://www.ChurchofJesusChrist.org/help/support/meetinghouse-technology.

This section has articles to help manage network devices in each meetinghouse.
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===Overviews (MHTech)===
*[https://www.churchofjesuschrist.org/tools/help/networking-overview?lang=eng Network Overview]
*[https://www.churchofjesuschrist.org/tools/help/cnm-overview?lang=eng CNM Overview]
*[https://www.churchofjesuschrist.org/tools/help/firewall-overview?lang=eng Firewall Overview]
*[https://www.churchofjesuschrist.org/tools/help/switch-overview?lang=eng Switch Overview]
*[https://www.churchofjesuschrist.org/tools/help/wap-overview?lang=eng WAP Overview]
*[[Approved Equipment List]]
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===Networking/CNM===
*[[Network Training]]
*[[Church Network Manager]]
*[[Assigning a Static IP|Assigning a Static IP Address]]
*[[CNM Group Policies|CNM Group Policies]]
*[[Configuring Network and Sensor Alerts]]
*[[Favorites Feature In CNM]]
*[[Add ISP Info|Adding Internet Service Provider Information]]

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===Firewall===
*[[Using Filters]]
*[[Firewall Activation on CNM]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/0f/Meraki_MX_and_Switch_Installation_guide_NEW.pdf New Firewall Installation]
*[https://tech.churchofjesuschrist.org/wiki/images/9/92/Replace_Existing_Firewall.pdf Replace an existing installed firewall]
*[[Moving Firewalls]]
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===Switch===
*[[Unmanaged Switches]]
*[https://tech.churchofjesuschrist.org/wiki/images/0/0f/Meraki_MX_and_Switch_Installation_guide_NEW.pdf Managed Switch Installation]
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===Wireless Access Points===
*[[Activating WAP|Activating a WAP]]
*[[Disabling Wireless Access]]
*[[Meraki WAP]]
*[[Wireless Best Practices]]
*[[Lehi and Liahona Wireless Networks|Lehi and Liahona Wireless Networks]]
*[[IOTConnect SSID|IoTConnect Wireless networks]]
*[[Generate A WiFi Heatmap]]
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===Reference Articles===
*[[Facilities Zone]]
*[[Power Over Ethernet]]
*[[MAC Addresses]]
*[[Internet Speed Tests]]
*[[Improving Internet Access]]
*[[Network search]]
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===Troubleshooting===
*[[Troubleshooting Firewalls|Firewalls]]
*[[Troubleshooting Meraki switches|Switches]]
*[[Troubleshooting Wireless Access Points|Wireless Access Points (APs)]]
*[[Improving Bandwidth|Improving Bandwidth (8 Steps)]]
*[[Troubleshooting Connections]]
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Network search

2025-08-26T21:40:30Z

Maddieelisejohnson:

='''How to Search for Networks in Church Network Manager'''=
Church Network Manager (CNM) provides multiple ways to find and access the networks you need to manage using the '''Search''' feature. Your search experience depends on your role and permissions within the system.

=='''Who Needs to Search?'''==
Facility managers and local managers automatically see a list of buildings they have rights to manage when they log in.

General employees and workforce members typically won't see any buildings initially (or may only see their home ward). These users need to use the search function to find the specific networks they need to work on.

=='''Accessing the Search Function'''==
1.    Log into CNM at cnm.churchofjesuschrist.org

2.    If your main screen is blank or doesn't show the network you need, click '''Search''' in the menu

3.    Choose your preferred search method and filters from the available options

=='''Search Methods'''==

==='''1. Firewall Serial Number'''===
* '''Best for''': Direct network access when you have the physical device information

* '''Requirements''': Complete, exact serial number

* '''Accuracy''': Takes you directly to the specific network

* '''Use case''': Field technicians with access to physical equipment

==='''2. User-Defined Network Name'''===
* '''Best for''': General searches when you know the building or location name

* '''Requirements''': Partial matches work (most forgiving search option)

* '''Example''': Searching "'''Parkway S Jordan'''" will find networks with similar names

* '''Use case''': Most common search method for everyday users

==='''3. Property Number'''===
·    '''Best for''': Administrative searches using official property identifiers

·    '''Requirements''': Exact property number

·    '''Use case''': Administrative staff with access to property databases

==='''4. Unit Name/Number'''===
·    '''Best for''': Searching by official unit designations

·    '''Requirements''': Exact match required

·    '''Use case''': Staff working with official church unit records

==='''5. IP Address'''===
·    '''Best for''': Network troubleshooting and technical investigations

·    '''Requirements''': Complete, exact public IP address

·    '''Use case''': Family history administrators and technical staff

·    '''Note''': Partial IP addresses will not return results

==='''6. Location-Based Search'''===
·    '''Best for''': Finding all networks in a geographic area

·    '''How it works''':

o Enter a city name (e.g., "Jacksonville, FL")

o Set a radius in miles (default options available)

o System calculates distance from the city's center point

'''NOTE:''' The search radius is calculated from the geographic center of the city, which may not include all areas within city limits for larger metropolitan areas. Use the "'''Has CNM Network'''" filter to show only locations with active CNM networks.[[Network search#%20msocom%201|[JH1]]]

==='''Search Tips and Best Practices'''===

==='''Optimize Your Results'''===
·    '''Use the "Has CNM Network" filter''' when searching by location to exclude buildings without CNM networks

·    Remember exact requirements - most search fields require precise, complete information except for user-defined network names

==='''Troubleshooting Search Issues'''===
·    '''No results found''': Double-check spelling and ensure you're using the exact format required

·    '''Too many results''': Add the "'''Has CNM Network'''" filter or use more specific search terms

·    '''Can't find expected network''': Verify you have the correct permissions to access that network

Remember that search results are based on your assigned permissions. You'll only see networks you're authorized to manage.

----[[Network search#%20msoanchor%201|[JH1]]]Formatting?

Network search

2025-08-26T21:38:15Z

Maddieelisejohnson: Created page with " ='''How to Search for Networks in Church Network Manager'''= Church Network Manager (CNM) provides multiple ways to find and access the networks you need to manage using the '''Search''' feature. Your search experience depends on your role and permissions within the system. =='''Who Needs to Search?'''== Facility managers and local managers automatically see a list of buildings they have rights to manage when they log in. General employees and workforce members typica..."

='''How to Search for Networks in Church Network Manager'''=
Church Network Manager (CNM) provides multiple ways to find and access the networks you need to manage using the '''Search''' feature. Your search experience depends on your role and permissions within the system.

=='''Who Needs to Search?'''==
Facility managers and local managers automatically see a list of buildings they have rights to manage when they log in.

General employees and workforce members typically won't see any buildings initially (or may only see their home ward). These users need to use the search function to find the specific networks they need to work on.

=='''Accessing the Search Function'''==
1.    Log into CNM at cnm.churchofjesuschrist.org

2.    If your main screen is blank or doesn't show the network you need, click '''Search''' in the menu

3.    Choose your preferred search method and filters from the available options

=='''Search Methods'''==

==='''1. Firewall Serial Number'''===
·    '''Best for''': Direct network access when you have the physical device information

·    '''Requirements''': Complete, exact serial number

·    '''Accuracy''': Takes you directly to the specific network

·    '''Use case''': Field technicians with access to physical equipment

==='''2. User-Defined Network Name'''===
·    '''Best for''': General searches when you know the building or location name

·    '''Requirements''': Partial matches work (most forgiving search option)

·    '''Example''': Searching "'''Parkway S Jordan'''" will find networks with similar names

·    '''Use case''': Most common search method for everyday users

==='''3. Property Number'''===
·    '''Best for''': Administrative searches using official property identifiers

·    '''Requirements''': Exact property number

·    '''Use case''': Administrative staff with access to property databases

==='''4. Unit Name/Number'''===
·    '''Best for''': Searching by official unit designations

·    '''Requirements''': Exact match required

·    '''Use case''': Staff working with official church unit records

==='''5. IP Address'''===
·    '''Best for''': Network troubleshooting and technical investigations

·    '''Requirements''': Complete, exact public IP address

·    '''Use case''': Family history administrators and technical staff

·    '''Note''': Partial IP addresses will not return results

==='''6. Location-Based Search'''===
·    '''Best for''': Finding all networks in a geographic area

·    '''How it works''':

o Enter a city name (e.g., "Jacksonville, FL")

o Set a radius in miles (default options available)

o System calculates distance from the city's center point

'''NOTE:''' The search radius is calculated from the geographic center of the city, which may not include all areas within city limits for larger metropolitan areas. Use the "'''Has CNM Network'''" filter to show only locations with active CNM networks.[[Network search#%20msocom%201|[JH1]]]

==='''Search Tips and Best Practices'''===

==='''Optimize Your Results'''===
·    '''Use the "Has CNM Network" filter''' when searching by location to exclude buildings without CNM networks

·    Remember exact requirements - most search fields require precise, complete information except for user-defined network names

==='''Troubleshooting Search Issues'''===
·    '''No results found''': Double-check spelling and ensure you're using the exact format required

·    '''Too many results''': Add the "'''Has CNM Network'''" filter or use more specific search terms

·    '''Can't find expected network''': Verify you have the correct permissions to access that network

Remember that search results are based on your assigned permissions. You'll only see networks you're authorized to manage.

----[[Network search#%20msoanchor%201|[JH1]]]Formatting?