LDS.org videos not working

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mackley
New Member
Posts: 3
Joined: Sun Feb 12, 2017 11:23 am

LDS.org videos not working

Post by mackley »

Trying to view and download three videos for upcoming Stake Conference on the page "Implementation Guide for Stake Presidencies and Bishoprics".

URL, https://www.lds.org/languages/eng/conte ... s?lang=eng

The associated videos do not seem to work or is it something I'm doing wrong. Under the headings: Individuals and Families, Sunday School (for Youth and Adults), and Primary.

Any suggestions?

Thanks!
rmrichesjr
Community Moderators
Posts: 4729
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: LDS.org videos not working

Post by rmrichesjr »

I just watched the first part of all three using Firefox 60.2.2esr and downloaded the first one to an MP4 file. When viewing the page, some of the images loaded very slowly, so perhaps servers are/were heavily loaded at the moment. Here are a few attempts at suggestions:
  • Delete all cookies,
    Clear the browser cache,
    Do a full reload on the page (Shift-Ctrl-R in Firefox),
    Try a different browser.
rmrichesjr
Community Moderators
Posts: 4729
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: LDS.org videos not working

Post by rmrichesjr »

One more attempt at a suggestion:
  • Have someone else download them and save them to a USB stick or SD card.
mackley
New Member
Posts: 3
Joined: Sun Feb 12, 2017 11:23 am

Re: LDS.org videos not working

Post by mackley »

Thanks for the suggestions!

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