Unable to load calendar .pdf to print

[kerryhaxton]

Experiencing the same issues, trying to get ready the stake calendar (yes some people do prefer a physical thing in their hand).......I was reading some thread the other week, that the trial units didn't find printing errors during their testing.....presumably they don't do any printing ......We use the printed calendar to share other things..The Area focus , and Stake presidency message, the high council and other organisation leaders (and yes its only correct for a bit before changes start to creep in)......

[jdlessley]

I received a response to my feedback that they are working the printing problem.

[ddefig]

Some progress, perhaps. Tonight the proxy error seems to have been fixed. Now it appears that the pdf file is not being created properly:
Error
Failed to load PDF document.

[ddefig]

And back to the proxy error today.

[scgallafent]

There is some work going on. I talked for a little bit yesterday with someone who is working on it. I don't know when all of the issues will be resolved -- there are a couple of related problems that he is working on and will need to involve someone else to get them all fixed.

[teuschjn]

I did get a response today from the site feedback I left: "We hope to have this fixed soon."

[CrockettDR]

Yes, I gave that "fixed soon" answer. With the developers back this week, it is being worked on as the top priority. The church systems have been upgrading their authentication system and it looks like around Dec 22, the service to generate the PDFs started failing due to this. It looks like they are making progress. I sure hope it gets fixed this week.

[ddefig]

Thank you so much, scgallafent and CrockettDR, for reporting on the status! Sometimes you don't know that the right folks have gotten the information. Wishing the best to the developers unraveling the mess and putting it back together again.

[glbride]

I'm getting same 502 proxy error 1/8/2020. Can't print calendar.

[CrockettDR]

Fixed this morning