Donor Tax Statement Address does not Match Current Address

Discuss questions around local unit policies for membership (creating records, transferring records, etc.) This forum should not contain specific financial or membership information.
jamesthefox
New Member
Posts: 1
Joined: Mon Jan 01, 2024 11:32 am

Donor Tax Statement Address does not Match Current Address

Post by jamesthefox »

Hi all,

My 2023 Donor Tax Statement that I self-generated shows my physical address as the address that I lived at several years ago (and several house moves ago) and does not match my correct/current address which appears in LDS Tools and my Online Church account.

Does anyone know how to update my Donation Physical address to match my current address in LDS Tools please?

Thank you!
eblood66
Senior Member
Posts: 3989
Joined: Mon Sep 24, 2007 9:17 am
Location: Cumming, GA, USA

Re: Donor Tax Statement Address does not Match Current Address

Post by eblood66 »

One of your ward clerks will need to contact the Global Service Department and ask them to sync up your donor address with your current membership address. It's generally supposed to happen automatically but sometimes there seem to be problems.
jonesrk
Church Employee
Church Employee
Posts: 2612
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Donor Tax Statement Address does not Match Current Address

Post by jonesrk »

You may want to check that it is really the 2023 Tax Statement. I can't generate mine for 2023 yet. That usually happens close to the end of January.
russellhltn
Community Administrator
Posts: 36498
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donor Tax Statement Address does not Match Current Address

Post by russellhltn »

Typically, the donation statement isn't available until some time after the 20th. It most certainly won't be available now.

Still, OP says he hasn't been at that address for years, so something is out of sync.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
clenzil
New Member
Posts: 1
Joined: Fri Jan 26, 2024 3:31 pm

Re: Donor Tax Statement Address does not Match Current Address

Post by clenzil »

how do i change my address on the church records?
jdlessley
Community Moderators
Posts: 10742
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Donor Tax Statement Address does not Match Current Address

Post by jdlessley »

clenzil wrote: Fri Jan 26, 2024 3:33 pm how do i change my address on the church records?
If it is only the address on your membership record, then contact your unit clerk. He is the one charged with maintaining your records. If your address on your Annual Charitable Cash Contributions Official Tax Summary Statement is different from the address on your membership record then ask your unit clerk to contact support at the Global Services Department (GSD).
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?

Return to “Membership Help”