Calendar stuck on save and will not add events

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
lehrschallbrian
Member
Posts: 92
Joined: Wed Apr 14, 2010 7:56 am
Location: Raleigh, North Carolina

Calendar stuck on save and will not add events

Post by lehrschallbrian »

I am trying to add an event to the building location calendar. I have added all the necessary information, but when I click Save, the screen reloads and the event is never actually saved. Am I doing something wrong?

Help please
rmrichesjr
Community Moderators
Posts: 4622
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Calendar stuck on save and will not add events

Post by rmrichesjr »

If you're using a web browser, there's a possibility the cookie build-up problem might be the cause of that. If you try the same operation in a private or incognito window and the problematic symptom goes away, please clear your browser's cache and delete relevant cookies. Or, you could just clear the cache and delete cookies instead of testing with private or incognito mode.

The forum is basically just user-to-user discussion. Nobody here is chartered to solve specific problems. If clearing the cache and deleting cookies doesn't help, you might need to use the Feedback link or button to request help over the official channel.
lehrschallbrian
Member
Posts: 92
Joined: Wed Apr 14, 2010 7:56 am
Location: Raleigh, North Carolina

Re: Calendar stuck on save and will not add events

Post by lehrschallbrian »

I'm aware. I posted in case others had been having the same issue.
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Calendar stuck on save and will not add events

Post by russellhltn »

What is your calling(s)?

It's possible there's a disconnect between the permissions on the front end and the back end. The front end might accept and the backend says "nope".

Off the top of my head, only a stake calendar administrator and a someone designated in the calendar system as building scheduler for that location can add directly to the location calendar.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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