Not all photos show up when printing

WWS36 · Post by **WWS36** » Thu Sep 13, 2012 1:39 am

I am having 'drop-out' of Family Photos when I print.
Is anyone else experiencing this?
I am using Chrome.
Haven't tried it in I.E.

russellhltn · Post by **russellhltn** » Thu Sep 13, 2012 2:55 am

I remember at least one prior report like that in the Directory Member Pictures Disappearing thread. I don't know as that one ever got resolved. I don't know as anyone could pinpoint a pattern.

lisaan · Post by **lisaan** » Thu Sep 13, 2012 8:19 am

Were all the photos approved? Sometimes, depending on your calling, you can see the photos but they haven't been approved so they don't show up on the printed ward list.

WWS36 · Post by **WWS36** » Mon Sep 17, 2012 3:19 am

LisaAn wrote:Were all the photos approved? Sometimes, depending on your calling, you can see the photos but they haven't been approved so they don't show up on the printed ward list.

Yes they were approved by me as Ward Clerk & Stake Website Admin. I wonder if it has to do with re-sizing. They can only be 375 pixels tall> ??? Hmmm?

aebrown · Post by **aebrown** » Mon Sep 17, 2012 6:26 am

WWS36 wrote: I wonder if it has to do with re-sizing. They can only be 375 pixels tall> ??? Hmmm?

The resizing happens automatically as the photos are uploaded. I see pictures all the time that started out bigger than 375 pixels, and they work fine. So I really doubt that the original size makes any difference.

lisaan · Post by **lisaan** » Mon Sep 24, 2012 7:57 am

With the next release of Directory we are changing to a different type of photo services that will be more reliable and help solve some of these problems. Please look for the release sometime in October. Thanks.