Clerk Computer Sophos update failing
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kai4785
- New Member
- Posts: 5
- Joined: Tue Dec 02, 2014 10:10 pm
Clerk Computer Sophos update failing
My clerk computer is a Dell Optiplex 7020, and new to our ward about a year before the Windows 10 roll out. Ever since the Windows 10 roll out, my Sophos Endpoint software has been failing to get updates. Every few minutes I get a windows notification pop up that shows a glaring red X. I've been passively hoping it would resolve itself. I think it's high time I get around to resolving this issue. I'll try global support during the week (if I can remember).
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Biggles
- Senior Member
- Posts: 1674
- Joined: Tue May 27, 2008 5:14 am
- Location: Watford, England
Re: Clerk Computer Sophos update failing
You could try re-installing Sophos, but get your STS involved. It's part of his calling to try and resolve issues like this.
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russellhltn
- Community Administrator
- Posts: 36740
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Clerk Computer Sophos update failing
The failed updating points to a problem, but the firewall might be as simple as someone disabled it though the controls.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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