Unable to download "Hear Him" talk given by Pres Nelson

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lgsteiner
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Joined: Tue Dec 01, 2020 3:47 pm

Unable to download "Hear Him" talk given by Pres Nelson

Post by lgsteiner »

When I try to download President Nelson's "Hear Him" talk given in April 2020 Gen Conf, it downloads the file titled "2020-04-0040-a-bicentennial-proclamation-to-the-world-short-version-1080p-eng" which is President Nelson reading the Gospel Restoration proclamation in the Sacred Grove and NOT the talk given in Gen Conf. This video is shown during his talk, but it is not what I want to download! Is it possible to download his talk?

link to Hear Him talk: https://www.churchofjesuschrist.org/stu ... n?lang=eng
russellhltn
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Re: Unable to download "Hear Him" talk given by Pres Nelson

Post by russellhltn »

I followed your link and clicked on download and got "2020-04-4050-russell-m-nelson-1080p-eng.mp4", which seems to be the right file.
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lgsteiner
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Re: Unable to download "Hear Him" talk given by Pres Nelson

Post by lgsteiner »

I don't know if anything was changed, but the download works for me now, thanks!
nickharrisonmendez
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Joined: Sat Mar 13, 2021 8:05 pm

Re: Unable to download "Hear Him" talk given by Pres Nelson

Post by nickharrisonmendez »

I cannot download Conference talks on Safari. Any ideas ?
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sbradshaw
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Re: Unable to download "Hear Him" talk given by Pres Nelson

Post by sbradshaw »

nickharrisonmendez wrote:I cannot download Conference talks on Safari. Any ideas ?
Is there a specific talk you're trying to download? I'm on Safari and I was able to download the MP3 both from the download menu (top right) and download button in the audio player, while viewing a talk. For example:
https://www.churchofjesuschrist.org/stu ... n?lang=eng

EDIT: I should have read this thread more carefully, it looks like you might be trying to download a video, not an audio file. I also was unable to download a video (the talk above as an example) in Safari. I tried clicking the download button in the video player, then clicking a video size, but nothing happened (the download didn't start). I'd recommend sending feedback using the Feedback link at the bottom of the page (when viewing a conference talk, the feedback link is at the bottom of the navigation sidebar on the left).
Samuel Bradshaw • If you desire to serve God, you are called to the work.

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