I'm having an issue where a page will load and then immediately reload. For example I may open https://abn.churchofjesuschrist.org/stu ... 1?lang=eng. It takes several seconds for the page to fully load and as soon as the headset image loads on the lower right, the entire page reloads all over again... every time, and every page.
I use Chrome. Does the site have issues with Chrome?
It's been suggested to me that the site is using AB testing which uses this type of load to test. If that's the case, how long might this be used?
It is a bit frustrating to deal with. Any solutions?
Pages auto reloading
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rmrichesjr
- Community Moderators
- Posts: 4741
- Joined: Thu Jan 25, 2007 11:32 am
- Location: Dundee, Oregon, USA
Re: Pages auto reloading
One of the other moderators reported seeing somewhat similar symptoms today. There's a slim chance deleting relevant cookies and clearing your browser's cache _might_ improve symptoms. I use Firefox myself and have not (yet) noticed any odd symptoms yesterday evening or this afternoon.
If I'm informed correctly, the majority of testing of Church websites is done with Chrome. However, it's still possible for a browser-specific problem to show up on Chrome.
If I'm informed correctly, the majority of testing of Church websites is done with Chrome. However, it's still possible for a browser-specific problem to show up on Chrome.
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russellhltn
- Community Administrator
- Posts: 36752
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Pages auto reloading
I don't think it's the same.
I've seen what OP describes. It's as if "we interrupt your regularly scheduled webpage with this 'new and improved' webpage". New, yes. Improved - not to me. It just frustrates me in trying to find what I'm looking for. I knew exactly where it was in the old page, but this new page starts me at a higher level and is about as useful as the automated attendant that starts with "For English, press 1".
If I battle with it long enough I can usually get my old page. IIRC the trick is to hit "stop" as soon as the old page is mostly loaded but before the new one can take over.
I've seen what OP describes. It's as if "we interrupt your regularly scheduled webpage with this 'new and improved' webpage". New, yes. Improved - not to me. It just frustrates me in trying to find what I'm looking for. I knew exactly where it was in the old page, but this new page starts me at a higher level and is about as useful as the automated attendant that starts with "For English, press 1".
If I battle with it long enough I can usually get my old page. IIRC the trick is to hit "stop" as soon as the old page is mostly loaded but before the new one can take over.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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NephisLittleFriend
- New Member
- Posts: 1
- Joined: Tue Apr 05, 2022 3:31 pm
Re: Pages auto reloading
I've had the same problem for the last few months, and it just now occurred to me to try "hard-refreshing" the page (ctrl+refresh, ctrl+shift+r, ctrl+F5, etc.). I think this fixed it on my side of things.