Received an unsolicited Verification Code

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
brethansen
New Member
Posts: 2
Joined: Sun Feb 06, 2022 8:15 am

Received an unsolicited Verification Code

Post by brethansen »

I received a “Church Account Verification Code” text message. I had not attempted to login today. I had not yet even set up two step verification. Though I had received a previous text message from this same number in 2014.

I logged into my Church Account, changed my password, and did set up two factor SMS. I then logged in and got a legitimate verification code.

I don’t get what would have caused the verification code to be sent.

For reference here are the three messages I’ve received.

From 2014, not sure why this was a long time ago, which came from +1 (801) 702-8805:
“LDS Account Verification Code: 496947”

From this morning. Unsolicited verification code, which came from +1 (801) 702-8805:
“912955 is your Church Account Verification Code for <my actual username>.”

Legit verification code after setting up two factor, which came from shortcode 74454:
“ 422640 Use this code for Church Account verification.”

Anyone have an idea what’s going on?
russellhltn
Community Administrator
Posts: 36528
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Received an unsolicited Verification Code

Post by russellhltn »

I'd think it's likely that someone didn't remember their username exactly. Their attempt managed to hit on yours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
brethansen
New Member
Posts: 2
Joined: Sun Feb 06, 2022 8:15 am

Re: Received an unsolicited Verification Code

Post by brethansen »

Could be, my name is not unique :)

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