Two-Step Verification Concern

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
NashFranco
New Member
Posts: 1
Joined: Tue Dec 13, 2022 4:30 am

Two-Step Verification Concern

Post by NashFranco »

How can I sign-in again my account when I accidentally delete the Two-Step Verification for code?
rmrichesjr
Community Moderators
Posts: 4623
Joined: Thu Jan 25, 2007 11:32 am
Location: Dundee, Oregon, USA

Re: Two-Step Verification Concern

Post by rmrichesjr »

I'm not sure I understand your question.

If you are saying you are going to delete or disable two-step verification, then when you log in, nothing will ask you for a code. You will just enter your username and password, and that will be enough.

If you are saying you don't have access to the phone, email address, or other channel by which the two-step verification code is sent, then that's a little more difficult. I have seen discussions on solving that situation, but I don't remember what the answers were and I don't have links. Searching on the forum might find something helpful. Worst case, ask your ward clerk for the phone number to the Global Services Department. They can turn off two-step verification so you would be able to easily sign in.

If you need to discuss your question here in more detail, please feel free to do so.

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