AirPlay stopped working in our buildings after network upgrade for kindoo

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datbates
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Joined: Tue Jan 17, 2017 7:02 am

AirPlay stopped working in our buildings after network upgrade for kindoo

Post by datbates »

It seems that the church has upgraded our buildings to have an IOT connect network. This had to do with the Kindoo upgrade. When they did this, I believe they turned on network isolation on Liahona, but this has a side effect of making AirPlay and Chromecast not work on our Roku TVs.

How do they expect us to make this work now?
Is there a way to exclude network isolation for certain ips or something?
What network should the TV be on (I assume it still has to be on liahona)?

I tried moving it to the IOT network, but I still couldn’t see it.

We do have a couple TVs in buildings that have a direct ethernet connection and that seems to work, but running cables is not my favorite
steve.robertson
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Joined: Thu Apr 02, 2026 5:11 pm

Re: AirPlay stopped working in our buildings after network upgrade for kindoo

Post by steve.robertson »

There has not been a change in the network zone isolation. There was a Cisco firmware bug that affected multicast protocols transmitted by the APs. The firmware patch has been applied to all the networks. The TV should be on Liahona.
dlpyro1957
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Joined: Sat May 21, 2011 7:17 am

Re: AirPlay stopped working in our buildings after network upgrade for kindoo

Post by dlpyro1957 »

The church is changing all of the switch's and AP. You may want to look to see if that tv is still set for no splash
russellhltn
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Re: AirPlay stopped working in our buildings after network upgrade for kindoo

Post by russellhltn »

dlpyro1957 wrote: Wed Jul 08, 2026 5:36 pm The church is changing all of the switch's and AP.
Do you know what they're changing it to?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
dlpyro1957
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Joined: Sat May 21, 2011 7:17 am

Re: AirPlay stopped working in our buildings after network upgrade for kindoo

Post by dlpyro1957 »

AP and switches are now Cisco from Meraki. I know in one of my buildings I had to get them to reset the No splash for one og my TVs.
russellhltn
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Re: AirPlay stopped working in our buildings after network upgrade for kindoo

Post by russellhltn »

dlpyro1957 wrote: Thu Jul 09, 2026 7:33 am AP and switches are now Cisco from Meraki. I know in one of my buildings I had to get them to reset the No splash for one og my TVs.
The buildings in my area are on at least a second generation of Meraki. Currently MX64 firewalls, MA120 switches and MR33 APs with a few newer MR36.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

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